<![CDATA[MuniTemps / Municipal Staffing Solutions: talent_showcase]]> http://TALENT.MUNITEMPS.COM/ en-us <![CDATA[Planning Technician]]> MUNICIPAL RESUME

GIS Analyst/Accountability Database Specialist  - March 2013 to PRESENT

Responsible for researching, compiling, and verifying a variety of data information, computing statistical information for various federal, state, and district reports. Resolving a variety of statistical discrepancies; sort, arrange, and tabulate data according to reporting requirements. Advise and assist various departments with meeting data and program needs; provide technical information concerning reports, research, statistics, and related practices. Creating district attendance boundary maps through the use of ArcMap. Conducted spatial analysis,

Community Development City Planning Aide -  April 2012 to September 2012

Helped develop new curfew legislation to prevent on-going downtown nightlife violence in Walnut Creek. Worked with 15 employees across different departments in public works projects. Evaluated, compiled, and developed a centralized database of alcohol venders in the City of Walnut Creek. Digitize entire Community Development Department blueprints, permit applications, meeting minutes, and staff reports. Given additional responsibilities by being able to complete projects before deadlines and above expectations. Assisted the Planning Counter in helping submit applications for land use, building, and conditional use permits.

Planning Department - Citywide Planning Intern -  August 2009 to January 2010

Worked on the field with community leaders and organizers to establish urban design aesthetics and historical preservation of buildings, alleys, and community centers. Created an Access database using Planning Department's database to determine what buildings are eligible for historical preservation.


Fri, 22 Feb 2019 00:00:00 PST SKILLS

Computer Skills - Advanced knowledge of ESRI's ArcMap, ArcGIS Online, Google Maps, Adobe Photoshop, Acrobat Pro X,

Illustrator, Microsoft Word, PowerPoint, Excel, and Access. Intermediate knowledge of SPSS, R, and Microsoft SQL Server.

Teamwork and Leadership Skills - Able to work efficiently across different departments in multiple projects simultaneously. Able

to successfully collaborate in a team setting of over 20 employees. Supervised 20 employees on a daily basis and created their

schedules based on previous reports of daily sales and activities.

Communications - Effective written and verbal communication skills demonstrated through reports, seminars, and PowerPoint



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<![CDATA[Accounting Technician]]> MUNICIPAL RESUME

Senior Accounting Technician - 2001 to 2012

Managed all aspects of the City's Accounts Payable, Payroll and CAL-PERS pension reporting. Used Fund Balance accounting software for Accounts Payable, Cash Receipts, Purchase Order, and General Ledger. Utilized ADP PC Payroll for Windows and Reportsmith (upgraded to ADP Pay eXpert) to process all of the City's Payroll related transactions, new hire information, salary/hourly changes, retroactive calculations, etc. Reconciled biweekly all employees hourly benefit leave balances, including accrued vacation time, sick time, administrative leave time, etc. Managed the City's Accounts Payable weekly 1099 administration, and annual Form-1099 MISC reporting. Administrated and coordinated all aspects of the City's Accounts Payable processing, including data entry, bimonthly check runs, Warrant Register report processing, A/P check signature imprinting, Positive Pay file generation and transmission, vendor contact and all Accounts Payable statement reconciliations. Utilized Excel, MS Word, Windows operating systems, Outlook, Crystal reports, Adobe software, etc. extensively to complete all organizational requirements for Accounts Payable, Payroll, and the -City's CAL-PERS pension reporting. Implemented, utilized and managed the Acu Print E-Z Signer software to imprint authorized signatures on all of the City's Accounts Payable and live Payroll checks.



Fri, 08 Mar 2019 00:00:00 PST SKILLS

Utilized Excel, MS Word, Windows operating systems, Outlook, Crystal reports, Adobe software, etc



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<![CDATA[Management Analyst]]> MUNICIPAL RESUME

Management Analyst - February 2002 to December 2010

Strategic business partner to several departments in support of their recruitment and selection and talent management needs including the development and administration of standardized employment exams, performance test, and oral boards. Conduct classification studies and salary surveys and analysis to advise management on methods to achieve goals through reorganization and reclassification of appropriate positions. Supervise a staff of 3 on the day-to-day operations of the department. Coordinate the City’s training and development program including supervisory and management training, mandatory sexual harassment, and the development of the City’s succession planning tool. Assist in resolving employee relations issues through investigation and discussion with supervisors and employees including recommending discipline. Handle employee

Human Resource Analyst - June 1997 to February 2002

Work with hiring Executives, Managers, and Supervisors to develop recruitment plans to implement an effective recruitment and selection process to include the development of advertising strategies, outreach, and test instruments, screening of applications, coordination of the interview process, and the performance of reference checks, salary recommendations and job offers for a variety of exempt and non-exempt positions, Coordinate pre-employment processing of job candidates to include the setting up of medical exams, relocation assistance and new employee orientation. Advise staff on Human Resources policies and procedures

Fri, 08 Mar 2019 00:00:00 PST SKILLS

Advanced user of MS Word, Excel, PowerPoint, and Outlook

Excellent oral and written communication skills

Ability to manage and prioritize multiple complex projects

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HR Technician - June 2015 to 2016

Focus in the area of Recruitment and Talent Acquisition in the Human Resources Department, for Classified Employees; permanent and limited term employees. Work directly under Human Resources Manager, Classified. Initiate recruitment efforts, track applications and candidate status, application assessment and review, ad composition, processes evaluation and recommendation, proctor examinations, panel coordination, timeline creation, enforce recruitment policies and procedures and provide consultative support to hiring managers and staff.


HR Analyst - June 2006 to August 2012

WC Claims Administration & Risk Management, research and study injury trends and associated costs, Liaison for TPA, Leaves Administration, Workplace Training an Education workshops and webinars, scout learning opportunities and resources to aide in newly created Succession Planning program, Tuition Reimbursement Committee Chair and moderator, Program Management (research tuition and fees trends, graduation statistics and verify accreditation) , in charge of Team and Morale Building Activities Development, Talent Acquisition :Compose job descriptions, classifications, ads, postings, questionnaires and skills tests traditional recruiting and requisition method for internal-only and public positions, union/non-union, and exempt/non exempt) enter requisitions, create panels ,correspondence, list preparation, candidate tracking and proctor employment examinations, Charitable Giving and Fundraising Campaigns, Salary Range Development and Surveys, Compensation Trends and Position Research and Analysis, iProcurement( screening, acquisition & database referral, purchase orders and requisition input, vendor contracts & management) , Workplace Investigations, Staff Development & Consulting on policies & procedures, disciplinary methods, EEOC Tracking, Reporting and documenting trends, demographics, position availability, and various other employee-related matters, Employee Relations, Department Budgeting:, allocation, tracking and annual budget report, Progressive Discipline Policies & Procedures Development and Enforcement, Succession Planning Program Development, Event Planning, Interpret MOU’s, handbook, policies and procedures for employees and executive staff.

HR Specialist

Manage parking assignments & visitor parking, Tuition Reimbursement & Education Development, Employee motivation & recognition program development and implementation, special events & ceremony planning & coordination, Fundraising & Charitable giving Campaigns, Interpret, apply and enforce HR policies and procedures and California Employment Law, Procurement & Vendor Acquisition, Accounts Payable, serve as interface for the department, Audit Invoice & Billing Records, enter/process requisitions, create and maintain department databases, travel arrangements/coordination, expense reports & reimbursement requests, Succession Planning & Development, assist HR Director, edit & revise benefits enrollment catalog, management consignment program, Records Retention/Requests & Maintenance

HR Assistant

FMLA, receptionist duty, assist benefits unit, perform administrative assistant duties for HR Director and Assistant HR Director, and maintain Risk Management insurance coverage database

Fri, 22 Feb 2019 00:00:00 PST SKILLS 

Employee, Customer/Vendor Relations

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<![CDATA[Senior Accountant ]]> MUNICIPAL RESUME 

Accountant – July 2018 to February 2019

Responsible for all functions of bi-weekly payroll. Entered employee time, made changes to employee files, processed checks, and made all relevant state, federal, retirement, and regulatory payments.
Provided excellent customer service for internal and external customers in all accounting and finance areas.
Assisted with development of the annual budget, annual audits, and all recurring closing processes.
Analyzed and researched budget to actual variances and provided options for correction.
Processed all elements of accounts payable and accounts receivable.
Preformed special projects, ad-hoc analysis, and other related duties as needed.


Accountant II – November 2016 to October 2017

Assisted in the preparation of the customers’ monthly water billing and invoicing in accordance with rate schedules and other provisions.
Analyzed and distributed monthly budget to actual reports, certification letters, and water sales schedules.
Reconciled the accounts receivable and conservation reconciliation schedules.
Processed daily cash receipts and maintained all appropriate documentation and tracking analysis.
Assisted with updating the accounting department policies and procedures. Authored new policies and made recommendations to changes on existing policies.
Actively participated in the month-end closing process. Prepared a variety of routine and complex journal entries with high degree of accuracy and adhered to accounting standards and legal/regulatory requirements.
Identified and researched longstanding accounting issues then provided recommendations to ensure issues were fully resolved.


Accountant – October 2015 to September 2016

Collaborated with Community and Economic Development Department, prepared monthly expenditure reports for various grant programs.
Reconciled fund balances by identifying variances, preparing variance explanations, and processing corrective journal entries.
Processed HUD draw down requests by preparing detailed analysis and reconciling corresponding reports.
Performed onsite inspections and desktop evaluations for Emergency Solutions Grants and Community Development Block Grant sub-recipients. Reviewed financial documents, policies, and procedures to ensure compliance with regulations.
Reviewed and processed accounts payable invoices, checked against assigned contracts, encoded for vendor payments.
Processed departmental revenues, tracked all incoming payments, prepared checks, obtained relevant documentation, and determined appropriate account distribution.
Collaborated with management on annual audit process and assisted with internal audits.
Assisted with a variety of other departmental tasks: created monthly variance analysis reports, worked on special projects as needed, spearhead bi-weekly payroll reconciliation, and collaborated on the annual budget development process.


Mon, 11 Mar 2019 00:00:00 PDT SKILLS 

Leverage strong interpersonal skills to ensure effective communication with colleagues and management.

Highly effective at balancing priorities and I am able to coordinate multiple projects and meet strict deadlines.

Adept at managing complex projects independently or I can work with a team to achieve a common goal.

Strong ability to analyze market trends and recommend strategies to capture new business.

Professional Skills: Profit & Loss Reports, Financial Statements, Balance Sheets, Budgets, Financial Analysis, Month-end Close, Journal Entries, General Ledger, Payroll Administration, Customer Service, Tax filings, Internal Controls, GAAP, Variance Analysis , Audit Preparation.

Technical Skills: AMS Advantage, MS Excel, MS Word, MS Outlook, Quick Books, SAP, SagePro, People Soft, Oracle, Access, Eden

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<![CDATA[Utility Billing Clerk ]]> MUNICIPAL RESUME 

Utility Billing Finance Clerk – 2018 to Present

Processing billing transactions and accounts receivable payments. Balancing cash drawer and performing detailed accounting of daily revenue of all city departments. Utilizing Java based system to resolving customer account issues.

Fri, 08 Mar 2019 00:00:00 PST SKILLS 

Microsoft Excel and Word

Tracking / Tickler Systems

Lotus Notes & Microsoft Outlook

Record keeping

Account Investigation

Document Scanning Training

System Notation & Documentation

Inventory Purchasing 



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Human Resources Technician – September 2016 to November 2016

Temporary assignment to the HR Department of a local City Government to perform a variety of HR Generalist functions including in the areas of workers compensation and preparing WC payroll adjustments; analyzed evidence and draft high level administrative investigation report; assisted with the presentation of the annual benefits open enrollment fair; reviewed departmental policies and updated in accordance with applicable MOU provisions; reviewed, evaluated, and categorized outside firms bidding proposals for performance of requested City functions and prepared Excel spread sheets reflecting pertinent information; contacted and solicited information from neighboring City governments to prepare spread sheets for analysis and update of performance evaluation forms; answered questions and provided assistance to walk-in employees and public customers; answered phones and responded to inquiries; filed documents; and performed other duties as assigned.


Human Resources Analyst – June 2015 to October 2015

Temporary assignment to the HR Department of a local City Government to perform HR Generalist work that included assisting with preparation for City’s annual benefits open enrollment; prepared various documents, charts, and Excel spread sheets pertaining to comparative analysis of job classifications and salaries with neighboring governmental entities; reviewed MOUS and prepared statistical data in preparation of upcoming labor negotiations; answered questions and provided assistance to walk-in employee and public customers; answered phones and responded to inquiries; scanned and filed documents; and performed other duties as assigned.

Staff Trainer and Customer Service Representative - April 2014 to November 2014


Ballot Processor – October 2012 to November 2012


Principal Human Resources Analyst - June 2001 to April 2007

Provided professional and analytical support to Employee Relations Manager in areas of labor relations and contract administration in addition to other duties as assigned;
Provided consultation to management on issues concerning unsatisfactory performance/conduct, corrective action, discipline, dismissal, layoff, and medical separation, provided advice as to appropriate courses of action, and assisted in implementation of such actions; Worked with management and employee representatives to resolve conflicts and grievances;
Conducted investigations regarding alleged misconduct and EEO complaints and prepared professional reports with findings of fact; analysis and outcome recommendations;
Handled formal grievances and complaints, including assisting departments in preparing responses, and representing departments in formal grievance proceedings;
Acted as management advocate in formal disciplinary hearings/arbitrations including development of theory of case; developing and making arguments; preparing witnesses; questioning witnesses; rebuttal; evidence preparation; and brief preparation;
Assisted in preparation for contract negotiations;
Interacted with labor organization representatives on a regular basis and maintained a cordial and professional working relationship;
Responsible for interpreting and applying contract language and provisions; County Ordinances; Board Policies; and legal opinions;
Reviewed and assigned to staff for investigation external discrimination and harassment complaints filed with the Department of Fair Employment and Housing (“DFEH”) and Equal Employment Opportunity Commission (“EEOC”); draft and assisted others in drafting of County responses to these external complaints; interacted with the DFEH and EEOC on behalf of the County;
Responsible for intake and initial review of internal County Harassment complaints and decision as to whether to process under the County’s Harassment Policy or investigate under another policy or procedure. Assigned complaints to staff members for investigation and reviewed and edited final reports;
Conducted Harassment Training for both management level and regular staff;
Developed and conducted training programs regarding County employee relations policies and proper practices including the role of departmental Skelly Hearing Officers, Investigative and Analytical Report Writing, and Harassment;
Mentored assigned County HR staff regarding employee relations matters and reviewed, corrected, and/or edited their work product.


Employee Relations Representative - June 2000 to June 2001)

Conducted internal investigations regarding County employee allegations of harassment, workplace violence, and various misconduct issues and draft professional reports with findings of fact, analysis, and recommendations;
Provided advice on disciplinary matters to human resources and operating departments staff;
Represented the County and departments as advocate in disciplinary and Step 3 Grievance hearing/arbitrations;
Conducted management and employee Harassment Training Classes;
Promoted to Principal Human Resources Analyst.


Labor Relations Opinion Writer - November 1989 to April 1996)

Performed legal research; interpreted and applied contract language, federal and state public sector collective bargaining laws, legislation and court decisions;
Draft legal opinions and directives reflecting Board Members orders and policies on pertinent collective bargaining issues throughout the State of Ohio;
Attended and assisted Board Members with emergency public employee Strike Hearings by compiling and analyzing data, making recommendations with respect to rulings, and drafting Board decision for review;
Met on a regular basis with Board Members, General Counsel, and Executive Director to discuss, provide counsel, and to take direction on final determinations in case related material, strike notices, and other issues under consideration by the Agency;
Arranged and presided over formal mediation sessions between management, labor, and individual bargaining unit members to facilitate an alternative resolution to unfair labor practice charges filed with the Agency;
Voluntarily served as the Agency’s Affirmative Action Officer. Developed and administered Agency’s Affirmative Action Plan, objectives, and goals; conferred with Executive Director and monitored Agency’s compliance with federal and State EEO requirements; prepared and submitted statistical reports and recommendations.


Labor Relations Specialist - November 1988 to November 1989)

Investigated unfair labor practice charges filed by employees, employers, and labor organizations, analyzed and interpreted relevant contract language and applicable laws; prepared professional reports with findings of fact, analysis and recommendations as to whether there was probable cause of a statutory violation;
Investigated petitions filed with the Agency pertaining to amending or altering existing bargaining units, decertification of collective bargaining representatives, and petitions for elections to form new bargaining units;
Facilitated consent election agreements between parties and executed secret ballot representation elections throughout the State of Ohio; Promoted to Labor Relations Opinion Writer.


Wed, 06 Mar 2019 00:00:00 PST SKILLS 

Experienced human resources professional specializing in employee; labor relations; and EEO matters.

Experienced staff trainer.

Experienced as legal advocate in arbitrations; mediation; conflict resolution; and advising management.

Experience conducting misconduct and discrimination investigations and preparing disciplinary notices and other professional reports and analytical writings.

Education and experience in personnel administration.

Demonstrated knowledge and experience in employee and labor laws, collective bargaining, contract administration, and grievance/arbitration process, including the presentation of cases at arbitration.

Ability to effectively interact with administrators, managers, employees, and employee organization representatives.

Organizational skills sufficient to independently set priorities and coordinate and complete a number of competing assignments within established deadlines.

Demonstrated ability to work with minimal supervision and handle stressful situations.

Excellent written, verbal, and interpersonal skills.

Proficient understanding of computers and various software programs.

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<![CDATA[Project Manager]]> MUNICIPAL RESUME

Senior Project Manager - January 2001 to Present

Highly motivated and versatile executive with more than 25 years of experience in business development, largescale project estimating and management, and field operations. Proficient in risk management, team leadership, budgeting, forecasting, and corporate strategic planning. Demonstrated ability in fostering positive employee communication and competencies to ensure company growth and success. Offering exemplary executive leadership skills and abilities in operations, project management, and financial oversight to achieve corporate strategic goals.

County Sanitation District

Budget: $3.25B Building expansion facility with 168 projects

County Water Reclamation District, Solids Dewatering Facility

Nevada – Senior Construction Manager

Budget: $250M Construction of six-story concrete structure operational 150MGD facility.

City Wastewater Treatment Plant Renovation

Michigan – Senior Construction Manager

Budget: $31M Design-Build-Operate project - Renovation to existing 120 wastewater treatment facility

Completed on-time and under budget

Metropolitan Water District

California – Senior Construction Manager

Budget: $250M Construction of three structures for new treatment facility, Electrical Power Substation


Mon, 25 Feb 2019 00:00:00 PST SKILLS

Project Planning &Management

Team Building &Mentoring

Marketing & Growth

Needs Assessment/Analysis

Budgeting & Cost Reduction

DBB / DB / DBO / P3 / EPC

Business Administration

Stakeholder Communication

Internal Controls & Processes

Process Improvements

Contracts & Negotiations


Risk Assessment/Analysis

Leadership Development

Strategic Business Planning

Estimating Timberline Acc Microsoft Products Profici Business Development


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<![CDATA[Office Assistant ]]> MUNICIPAL RESUME

Office Assistant - April 2018 to May 2018

Taking inbound calls from the public and answering their questions pertaining to voting, transferring calls to designating person, calling them back when necessary.
Chatting online and answering public questions, transferring chats to other departments when necessary.
Mailing envelopes, registration forms, and voters’ guide book when requested from customer.
Making changes to the person's file such as, change of language and mailing them forms to update their status.

Receptionist/Admin - July 2017 to December 2017

Demonstrate creativity and innovation, work efficiently, show a record of success and have a passion for public service. Having the best employees provides the best service to the community.
Ability to perform a broad range of tasks. Understand and follow oral and written directions, effectively communicate orally, accurately receiving and transmitting information, establish and maintain cooperative relations with the public and others, and modify spreadsheets.
Respond to public inquires and requests for service from the public, answer phones, email, customer inquiries and performed office support, and other duties as assigned.
Order office supplies, update department roster internal directory for all Divisions. Provide information to customers and residents for bids and RFPs, such as construction information. Check Visitor Log daily for any current meetings. Greet customers over the counter.

Tech Specialist - June 2016 to November 2016

Work in the Concierge by greeting customers and assisting them by providing information and assistance to the general public, contractors, and engineers at the counter regarding permit applications requirements.
Researched old and current building permits, looked up house plans per customer request and microfiche records, log in daily walk-ins into excel sheet, by creating excel sheets also for daily walk-ins.
Record daily notes and log them in data apps system when customers pick up documents, plans corrections etc.
Record and report daily calls, voicemails, and emails into online inquiry system, print out forms for customers.

Fri, 22 Feb 2019 00:00:00 PST SKILLS 

Proficient in MS Word and Excel, Outlook

10 Key Knowledge By touch

Quickbooks experience

AP, AR, and Collections experience

Bilingual in Spanish and English

Handled Payroll and Deposits

Type 40 WPM

Data Entry experience

Researched Microfiche permits

Lexus Program/ GOVClarity

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<![CDATA[Financial Analyst]]> MUNICIPAL RESUME

Financial Analyst - March 2006 to June 2012

Supervised the Business License Division which generates slightly under $1M. Budget Coordinator for Development Services Department. Created a revenue forecast model for Development Services Department utilized to forecast revenues for this Department. Prepared and submitted various compliance reports including mandated State reports for the Building and Safety Department. Submitted payments to Finance Department for all departmental expenditure totaling approximately over 400k. Monitored revenues and expenditures to ensure budget guidelines were realized. Planned and organized Business License Operations.

Finance Department - March 2006 to July 2010

Prepared Quarterly reports for Assistant City Manager. Acted as a budget liaison between 2-3 departments and Finance Department. Conducted research, compiled data and prepared statistical reports, summarizing findings. Analyzed costs in relation to services performed during previous fiscal years to prepare comparative analysis of operating programs


Mon, 25 Feb 2019 00:00:00 PST SKILLS

Managed budget for the capital process for government office. Partnered with Finance Department during budgeting process. Experience working in a government and education environment. Experienced Buyer working at corporate level for major retailer. Created forecast model for Development Services.


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<![CDATA[Public Works Director]]> MUNICIPAL RESUME

Senior Civil Engineer - June 2016 to October 2016

 Was responsible for review of certified payrolls and compliance documents for various capital improvement projects for the Engineering Division of the Public Works Department, These duties included the review, compilation of data and summary of required information and documentation for compliance with State and Federal requirements for reimbursement of said funding for past projects. Also included duties involved update of the Quality Assurance Program for the City to meet Caltrans requirements. Review of plans, specifications and estimates for upcoming and future projects within the City’s Capital Improvement Program.

City Engineer - January 2015 to October 2015

Was responsible for supervision and oversight of the Public Works Department, Engineering duties following the retirement of the existing City Engineer for the City. The Public Works Department includes supervision of installation of additional storm drainage facilities to supplement existing drainage in a lake community where improvements are very basic, street and road funding coordination with Caltrans to meet all formal documentation and environmental requirements, sidewalk repair, traffic engineering duties for necessary improvements in the city, city facility maintenance projects, capital projects, engineering, review of development projects and other related services.

Interim City Engineer - July 2014 to January 2015

Was Responsible for supervision and oversight of the Public Works Department, Engineering duties during the period of recruitment for a permanent City Engineer . When a suitable replacement was not found, continued to provide engineering services as needed. The Public Works Department duties includes water distribution evaluation for future main street project, reclaimed water needs and capabilities for the city’s future, storm drainage evaluation for upcoming development and provision of Clean Water requirements for the NPDES program, streets design supervision for upcoming downtown project, sidewalks, traffic engineering duties as required, capital projects proposals, engineering review of development projects and other related services.

Interim Public Works Director - February 2013 to March 2013

Was responsible for supervision and oversight of the Public Works Department during the period of recruitment for a permanent Public Works Director for the City. The Public Works Department includes water and sewer distribution and collection, reclaimed water, storm drainage, streets, sidewalks, traffic, city facilities, capital projects, engineering and other related services.


Wed, 20 Feb 2019 00:00:00 PST SKILLS

Registered Civil Engineer in the State of California

45 years of civil engineering and public works services for various public agencies in No. and So. California

Excellent writing and verbal communication skills

Extensive budgeting and office and records maintenance on projects

Meticulous quality assurance and detail skills

Personal/people skills and team building oriented personality

Works well as an individual or as a member of a team.


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<![CDATA[Permit Technician]]> MUNICIPAL RESUME

Contract Permit Technician - January 2013 to September 2013

Administer the Residential Health & Safety Program, input data in CRW, an electronic plan review database that expedites and improves the submission, review, and tracking of full-size construction documents associated with Building Permits Applications. Schedule inspections for Building Department and Public Works Departments on a daily basis. As first point of contact for Building Department, direct customers to department for building, design, development and zoning associated with planning and business license. Research rules and data associated with departmental needs.

Research Analyst, Library Assistant - August 2006 to Present

Exercise knowledge of AACRII, LCSH and authority control. Cataloging using MARC format, Dewey Decimal System and Millennium. Proven ability to work both independently and as part of a team. Strong written and interpersonal communication skills. Operate public library facilities while researching and referencing. Enjoy Internet queries of journals and magazines related to legal studies. Front desk customer service and daily interaction with public. Use of computers used to access public and private data base.

Management Assistant - August 1999 to August 2000

Building Manager for Student Activities Department. Managed expenditures for various budgets within Student Activities Department: Associated Student Government, Family Resource Center and Inter-Club Council. Prepared quarterly and fiscal reports for unit, budget analysis, and minutes. Served as the Building Manager responsible for the coordination and utilization of space in Student Activities Building. Selected as a team member for the interview panel for the Office of the Chancellor.



Fri, 15 Mar 2019 00:00:00 PDT SKILLS

Positive Attitude, Team Player, Ability to work under Pressure.

MS Office Suite (Word, Excel, Outlook, Adobe)

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<![CDATA[Deputy City Clerk]]> MUNICIPAL RESUME

MINUTES CLERK - August 2016 to Present

Temporary appointment as the Minutes Clerk for the City, CA. Produce minutes for all public meetings including but not limited to: City Council meetings, Parks and Recreation Commission meetings, Arts Commission meeting, and any additional special meetings as directed.

ASSISTANT TO CITY CLERK - July 2016 to August 2016

Temporary appointment as the Assistant to the City Clerk. Public Records Management, Incident Reports, City Council Minutes transcribing, filing, Laserfiche scanning of Resolutions, Ordinances, Council meeting minutes, data-entry, etc.

DEPUTY CITY CLERK - June 2003 to August 2004

Duties included Public Records Management, Public Notices, Council and/or Committee appeals, Oath of Office; responsible for Council packets, guest speakers, public hearing/appeal issues, taking/transcribing of the minutes for the City Council and Hospital Board meetings; Preliminary verification and submission of documents regarding U.S. Citizenship, vital records, naturalization papers, etc. required by the U.S. Government Passport Agency.


Thu, 21 Feb 2019 00:00:00 PST SKILLS

Proficient in both Macintosh and IBM computers with over 30 years of experience at ALL levels of office/spa and food service management. Granicus, Laserfiche, Quark Xpress, Microsoft Office Suite (Microsoft Word, Excel, Powerpoint), Lotus 123, Deltagraph Professional, Adobe Photoshop, Adobe Illustrator, Microsoft Outlook, various business accounts payable software, and proficient in all phases of Internet research.


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<![CDATA[Office Assistant ]]> MUNICIPAL RESUME 

Office Assistant/Accounts Receivable - October 2018 to Present

Post customer payments by recording cash, checks, and credit card transactions.
Update receivables by totaling unpaid invoices
Excel spreadsheets for meter calculations.
Customer service at public counter, cashier and heavy phones.
Resolve collections by examining customer payment plans, payment history, and credit line.
Identify delinquent accounts and insufficient payments; preparing invoices.
Collect revenue by reminding delinquent accounts; notify customers of insufficient payments.

Front Desk Receptionist - February 2018 to October 2018

Screened and redirected phone calls, arrange appointments, greeted all incoming visitors.
Operated fax, scanner, and copy machine, filed hard and digital copies of documents.
Preparing traffic volume charts in excel, maintained inventory, data entry and typing.
Updated or created forms using Microsoft Excel and Word based on outdated PDF versions.
Worked on various projects to assist the executive team as needed.

Fri, 01 Mar 2019 00:00:00 PST SKILLS

Proficiency using Microsoft Word, Excel, PowerPoint, and Outlook

Resourceful in completing all job duties; able to multi-task effectively.

Typing 40 wpm and Data Entry

Aldera software/Lytex software


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Human Resources Manager - May 2011 to Present

Provided oversight and management to human resources staff in recruitment, staffing, classification and compensation, performance management, FMLA, ADA and employee relations in a large, busy and multi-faceted department. Ensured accurate and timely response and excellent customer service to department staff, county partners and management. Partnered with management to problem solve, train and support department mission, vision and values. Supported diversity and fair and equal treatment. Consulted with legal counsel on complex employee relations issues. Provided guidance on county and departmental policies and practices. Compiled data and produced reports to track performance.

Human Resources Generalist -  April 2006 to May 2011

Supported busy divisions by managing recruitment's, writing job descriptions, providing compensation recommendations, on-boarding staff, creating new hire orientation presentation, working with HR Manager to conduct employee relations investigations. Counseled employees regarding FMLA and ADA and facilitated paperwork. Ensured consistent and fair disciplinary processes and presented discipline with supervisors.

Sr. Human Resources Analyst - February 2000 to April 2006

Managed FMLA, ADA, STD and LTD within city and federal guidelines. Provided accurate benefit guidance and managed open enrollment and benefits fair. Reclassified jobs, conducted market surveys and responded to salary surveys. Reclassified jobs, wrote job descriptions to ensure accurate job classifications. Reviewed and explained policies to staff. Conducted recruitments full cycle. Participated in focus groups for Benefits and Compensation. Assisted employees with retirement issues for ASRS and PSPRS.

Personnel Analyst II - August 1998 to February 2000

Received requests to fill positions from departments. Analyzed needs and implemented recruitment strategy. Wrote job announcements and advertisements. Screened applications to determine qualifications. Represented department at job fairs to recruit qualified applicants and share department vision.


Thu, 21 Feb 2019 00:00:00 PST  



Experienced with professional communications between all levels of management, personnel, business

customers, and vendors.

Solid background in interpersonal and problem-solving skills; excels in challenging, deadline driven


Employee, Customer/Vendor Relations

Business & Project Management

Training & Development

Leadership/Team Management


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Human Resources Manager – January 2002 to September 2017

Serve the Police Department, Fire Department, Public Works Department, Information Technology Department, Risk Division, Finance Division, Parks & Recreation Department and Library and Cultural Arts Department as a Human Resources Business Partner. The City of Carlsbad has 725 full time employees and 650 part time employees. Primary responsibilities include: Leading performance management initiatives
Managing a recruiting team of contract recruiters and employees in providing outreach, selection and “onboarding” activities to 200 new employees each year
Create strategies and solutions to support strategic city-wide initiatives which currently include performance management, learning and development and succession and workforce planning
Serve as an internal coach to directors and division heads
Participate or lead contract negotiations as assigned


Fri, 08 Mar 2019 00:00:00 PST SKILLS 

Seasoned Human Resources Leader and Strategic Business Partner

Prioritizing the human element of human resources

Experience facilitating meetings, conducting strategic planning, consulting, aligning human resource strategy to mission critical initiatives of the organization

Expertise in employee & labor relations, investigations, training and development, executive recruiting, branding, integrating human resource efforts with community outreach, “onboarding” and retention strategies

Unique blend of private/public sector experience and a successful track record in a broad spectrum of industries

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City Clerk – 2012 to Present

Responsible for tracking and recording official proceedings and actions of the City Council (as well as boards and commissions), overseeing records information systems, press release preparation, preparing public speeches and presentations, write training manuals, conducts staff training, prepares City Council meeting agendas, with frequent interface with city staff and community leaders. Oversees an office of five members with an annual operating budget of $998,947 (election year). Manages all functions related to legislative support, elections, departmental budget, and records information management systems.
Manages efficient and cost-effective operations, while ensuring the highest levels of city services.
Successfully managed the conduct of City’s General Municipal Elections, as well as many other key initiatives.
Established a new City Clerk Passport Acceptance Facility, which generates over $80,000 annually in additional revenue for the city.
Project Manager for the installation and deployment of a citywide content/records management tool, and spearheaded successful roll out in four key city departments.
Presided over the planning and implementation phase City Council agenda and formats with a new automated system, which greatly streamlined the city’s records management process.


City Clerk Analyst – 2003 to 2012

Responsible for preparing agendas and minutes (for city council, standing committees, and advisory commission meetings), providing guidance to front counter personnel, coordinating public records access, preparing press releases and presentations, designing and writing training manuals, conducting staff training (on use of forms, reports, procedures, and software applications), interface with elected officials and city staff members, and other administrative functions. Supervised a staff of 8-10 election personnel ensuring that all election standards were met, and administered city’s voting system, which was utilized in stand-alone and special municipal elections.
Designed and developed city’s official ballot layout and sample ballot booklet for all city elections from 2007-2012.
Managed planning and implementation phase of City Council agenda and formats with a new automated system, which greatly streamlined the city’s agenda preparation process.
Installed and administered the Ballot Now Voting System, and also spearheaded the installation of a new, automated election management system; trained staff on new process.
Project-managed and prepared recommendations for new systems, procedures, and Request for Proposals.


Deputy City Clerk – 2000 to 2003

Responsible for preparing City Council agendas, resolutions, and ordinances; serving as Fair Political Practices Commission Filing Officer, and assisting with all manner of clerical, technical, and customer support.
Supervised two support staff members.
Served as Interim City Clerk in City Clerk’s absence during council meetings.
Oversaw both stand-alone and special municipal elections.


Election Support and Management - 2017


Records Management - 2015 to 2016


Minute Preparation - 2015 to 2016 


Election Support and Management - 2015


Fri, 01 Mar 2019 00:00:00 PST SKILLS

Member, International Institute of Municipal Clerks

Member, City Clerks Association of California

Associate Member, California Association of Clerks and Elected Officials

Computer knowledge includes Word, Excel, PowerPoint, Access, Project, Visio, Adobe Acrobat Professional, Granicus (Media Manager and Streaming Video System), LegiStar (Agenda Preparation Database), Advantage (Records and Legislative Management System), Ballot Now (Municipal Voting System), eDisclosure (Form 700, Economic Interest Database), VIMS (Voter Information Management Database), EFS (Electronic Filing System), and ArcView (GIS Mapping System), and other systems.

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<![CDATA[Senior Accountant]]> Municipal Resume

Accountant -  2012 to PRESENT

Period of Contract Accounting work - A/P reconciliation project, processed outstanding payables and updated G/L balances within system. Accountant-reconciliation of cash & bank accounts. Preparation of adjusting journal entries: Monitoring/update of expense account balances.

Accountant II - March 2002 to December 2011

G/L accounting and reconciliation. Preparation of financial schedules and projections. Downloads and monthly updates of financial database. Prepared formal requests from external auditors. Review of monthly and explanation of monthly variances. Transfers of payments between funds. Preparation of journal entries and including adjustments. Preparation of monthly financial statements in compliance with GAAP.



Fri, 01 Mar 2019 00:00:00 PST Skills

Computer systems: MS-Excel, (Intermediate) Oracle, QuickBooks and Hyperion.

Knowledge of GAAP-including current accounting standards.


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<![CDATA[Maintenance Worker]]> MUNICIPAL RESUME

Public Works street maintenance worker 2 - March 1993 to September 2010

To repair and maintain city streets, parkways and facilities. New construction of city sidewalks, curb and gutter, splash aprons. Repair potholes, repair asphalt with overlays, crack seal repair. Responsible for the design and setup and breakdown of traffic control on work site. I was appointed crew leader on my assigned duties and responsible for assigning work crew with proper equipment for assigned duties. I was also assigned to operate heavy equipment such as backhoes, skip loader, front end loader, skid steer loader, five yard dump truck, and water truck. Contain and remove debris from public roadways. Bag and remove animal remains from public roadways and contact county animal services for pick up of remains. Inform public of City ordinance pertaining to dogs not allowed in city parks. Operate various paint sprayers and spray rigs for various duties as such painting city owned facilities, park facilities, and retention basin enclosures. Spray herbicides and pesticides on city owned parks, parkways, and affected areas. By way of back pack prayers, motorized broyhill pump sprayers. Distribute lawn, and plant fertilizers to lawn areas and flower beds. Operate city owned graffiti abatement truck. My responsibility was to locate, document, color match and remove graffiti. Other duties included painting stop legends, school crosswalks, hash marks, no parking, handicap, red curb. Install and repair regulatory city signage. Maintain city parks and parkways using triplex ride on mowers, walk behind mowers, edger, weed whackers, and various hand tools associated with grounds maintenance.





Thu, 14 Mar 2019 00:00:00 PDT SKILLS

Knowledge of general and preventative maintenance procedures aimed at handling both buildings’ and grounds’ maintenance
Proven ability to work in extreme weather conditions – such as during rain and heat waves
Extensive knowledge of inspecting buildings for faults or signs of vandalism
Strong background in handling maintenance equipment and tools in a manner conducive to safe practices


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Lead Human Resources Analyst - January 2007 to August 2011

Provided HR support to eight large City departments. Assignments change yearly; my experience with the City includes providing support to departments that include: Housing and Community Development, Planning and Development Services, City Clerk, and Convention Center, City Court, Fire, Human Resources, Water, Finance Procurement, and Information Technology departments. Advised personnel including supervisors and executive managers in interpreting employment laws, Civil Service Commission Rules, policies, and procedures. Provided leadership in the areas of employee recruitment and selection, human resources management, compensation, classification, policy and law compliance, employee relations Lead all aspects of the recruitment process for all regular, temporary, and administrative positions including conducting job analysis, approving recruitment plans, and managing online applicant database. Prepared job announcements to include supplemental job related questions and assign scoring methodology, work with interviewing committees to develop screening criteria, interview questions and appropriate documentation of each stage of the recruitment process as well as conducting ongoing rater training for each recruitment. Advised Administrators on new processes implemented in Human Resources and assist in establishing department





Thu, 14 Mar 2019 00:00:00 PDT SKILLS

Excellent skills in cultivating relationships with all levels of the workforce & stakeholders within the organization IPMA Certification (International Public Management Association Certified Professional Specialist) Advanced skills in Outlook, GroupWise, Access, Word, Excel, PowerPoint, FundWare, SAP, and experience

Working with various relational databases. Fluent in Spanish, orally and written.


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Interim City Manager - January 2016 to July 2016

Managed city operations with a $28.3 million General Fund budget, $3.5 million capital budget, $62.1 million total budget, and 143 full-time, part-time and temporary employees; brought leadership, focus and organization to chaotic organization environment. Wiped out an accumulated negative General Fund balance deficit of $8.1 million in five months; Implemented a new financial accounting and reporting system.

Interim City Manager - 2014 to 2015

Managed city operations with a $23.6 million General Fund budget, $15.1 million capital budget, $64.3 million total budget, and 231 full-time, part-time and temporary employees. Hired for 6 months in ethnically diverse California-Mexican border city after the termination of previous city manager. Contract extended after six months and worked 16 months. Closed $1.3 million General Fund deficit without cutting services and produced balanced budget for FY2014-2015; reduced City workforce by 18 positions without layoffs, saving $1,111,000 per year.

Interim City Manager - 2013 to 2014

Managed city operations with a $29.1 million General Fund budget, $22.2 capital budget, $104.3 million total budget, and 192 full-time employees. Reduced operating costs across all accounting funds by $1,116,201 per year during first four months of employment; developed and implemented plan that wiped out $4,287,113 in accumulated deficits in city's Capital Projects, Internal Service and Special Revenue Funds.

City Manager - 2011 to 2013

Managed city operations with total operating and capital budgets of $20 million and 70 employees. Downsized and reorganized city government during recession without layoffs, benefit cuts or reduced services; led City efforts to prevent the state seizure of $12 million in former redevelopment agency assets by the issuance of bonds and other means.

City Manager - 2006 to 2011

Managed city operations with operating and capital budgets of $18.2 million and 142 full-time employees, part-time employees and volunteers. Downsized, consolidated and restructured city government during recession without layoffs, employee benefit cuts or reduced services. Recovered $13 million in ground water contamination damages caused by several national chemical companies.







Thu, 07 Mar 2019 00:00:00 PST SKILLS

Master's degree in public administration and over 35 years city government management experience. Extensive city manager experience managing complex municipal organizations ranging in size from 5,000 to 73,143 and with operating and capital budgets up to $122.7 million.

Oversaw police, fire, public works, parks, recreation, finance, human resources, planning, building, code enforcement, water, sewer, storm drainage, natural gas, transit and prison operations; managed major water, sewer, street, sidewalk, park and building construction projects.

Worked with Planning Commissions and City Councils to develop new General Plans and zoning ordinances; negotiated complex development agreements with commercial, industrial, office and residential developers; reviewed residential subdivision projects and site plans for commercial and industrial developments; managed building departments, code enforcement programs, grants and public housing programs. Worked with Planning Commissions and City Councils to establish development standards, sign ordinances, development impact fees; and led annexation efforts that have expanded the size and tax base of the community.

Speak Spanish-Conducted public meetings in Spanish.


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<![CDATA[Administrative Assistant ]]> MUNICIPAL RESUME

Administrative Assistant II  - June 2015 to October 2015

Implemented proficient system to assist with dockets for court scheduling that reduced preparation time by 25%. Managed incoming call volume regarding certification of licenses to practice Law in the state of Arizona. Reduced staff workload by 35% by assisting with the planning and implementation of the state wide Attorney Bar. exam. Managed staff work and post work schedules to ensure and prevent staffing conflicts. Quickly became a trusted assistant to the company division for quality work and high-spirited, positive attitude.

Administrative Assistant - July 2014 to January 2015

Executed writing of new policy for all units within Department of Child Safety and created a new and improved. filing system for these policies to be easily accessed.. Reviewed, edited and amended all existing policy verbiage to improve understanding and clarity of how language. was being communicated to employees.. Managed legal files to ensure that documents were stored properly.

Administrative Assistant II - June 1986 to November 2013

Implemented procedures for training of newly hired timekeepers regarding departmental policies. Collaborated with management in creation of market research and focal test groups for improved practices across the division. Proctored local and off-site written exams with great leadership and strong presentation style. Developed and managed exam bulletins at the request of executive management to fulfill vacancies within the department. Performed HR responsibilities for division regarding benefit package for new hires and payout (severance) of terminated employees.







Wed, 13 Mar 2019 00:00:00 PDT SKILLS

Microsoft Office Suite Report & Document Preparation

Oracle Team Building & Supervision

Advantage – payroll software Policy & Procedures Manuals

Records Management


Bookkeeping & Payroll



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<![CDATA[Management Analyst]]> MUNICIPAL RESUME

Associate Management Analyst - December 2008 to March 2010

Develops and maintains a comprehensive claims management system for processing  public liability claims, including coordinating with third-party claims administrators. Provides counseling for employees concerning workers' compensation and industrial disability retirement benefits. Provides consulting expertise to all City departments to assist them with regulatory compliance in their areas of responsibility. Directs and maintains in-house management and contract services to determine appropriate risk coverage and loss control techniques. Attends court hearings and makes appearances for the City in matters of workers' compensation and liability property damage.

Assistant Management Analyst Department of Finance - August 1997 to December 2008

Provides overall management of the activities, assignments, and responsibilities of the Budget Management Division. Oversees the work of staff engaged in the development, analysis and evaluation of City programs and budgets. Directs and supervises staff in the review of budget proposals for assigned departments and divisions and the completion of complex financial analysis of proposed budget and policy changes. Develops and implements policies and procedures regarding the budget development process; recommends modifications and enhancements to budget procedures and processes; schedules, implements and manages a formal budget development process. Oversees cost-benefit analysis and recommendations. Directs, designs and conducts training related to budget processes and procedures. Develops and implements goals, objectives, policies and priorities for the Division; establishes schedules and methods of Division operations

Tue, 12 Mar 2019 00:00:00 PDT SKILLS

Plan, organize, administer, coordinate review and evaluate the activities of a comprehensive public agency financial management division
Analyze and evaluate complex revenue, collections and administrative problems and develop and implement effective solutions
Help develop, recommend, and administer sound financial strategies for a municipal government
Read and interpret complex laws and regulations impacting City financial activities
Prepare and analyze mathematical and statistical calculations involving financial data


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<![CDATA[Building Official ]]> Municipal Resume

Chief Building Official – October 2016 to June 2017

Adoption of current title 24 codes and amendments. Rewrite of the Limited Density Owner Built Rural Residential Code also known as Class K. Cannabis legalization brought into itself a new way of having to deal with green houses and hoop houses requirement, wrote the new standards on how to deal with these new issues. Sat on the cannabis in-house think tank to on how to deal with all the problems facing each division with regards to the many issues dealing with cannabis. Worked with CSLB on unlicensed contractors.

Chief Building Official – October 2013 to October 2015

Most of my efforts have been rebuilding the Code Enforcement Division. Started with no staff, now have two inspectors and office clerk to handle the overwhelming influx of code cases throughout the county. Demonstrated that code enforcement can pay for its efforts by using existing fines and fee’s already written into the county codes.

Public Works Director, Building Official – November 2008 to March 2012

Department all functions and Special projects. Completions of 800K Street resurfacing and sealcoat project. Completed new Skate Park, resurfacing project, sidewalk and pool concrete project, lighting project in the first six months of employment.




Thu, 28 Feb 2019 00:00:00 PST SKILLS

Municipal Manager with 20 years of public service, as Public Works Director, Planning Director, Building Official, Fire

Marshal and Parks and Recreation Director. Successful at building relationships with elected officials, citizens, and

community stakeholders. As a member of the County Management team, focus is on customer service with respectful

communication to all involved.


Certified Building Official, Certified Building Code Official

Certified Inspector, all branches, Building, Electrical, Mechanical, Plumbing, Accessibility Plans Examiner / Inspector.

Certified Building Plans Examiner, PC832 Law Enforcement.


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<![CDATA[Administrative Assistant ]]> MUNICIPAL RESUME 


Assisted customers with making billing Inquires.
Took payment Via telephone and filled accordingly.
Assisted with starting and ending water services



Assist staff in the City Managers Office. Support the Senior Management Assistant
Coordinate meetings and manage the Senior Management Assistant's calendar.
Updated the parking database
Assist with clerical duties that may arise.


Assisted with Agenda templates for reoccurring Council meetings. Worked the counter and provided excellent customer service.

Fri, 08 Mar 2019 00:00:00 PST SKILLS 

People skills, ability to prioritize, and my capability to excel and stay calm under pressure  

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<![CDATA[Finance Manager]]> MUNICIPAL RESUME

Financial Consultant - August 2014to Sept 2014

Year-end closing activities, Audit preparation, Bank reconciliations, Investment reports

Interim Director of Finance - February 2013 to July 2014

Manage the Finance department, Prepare and present staff reports to Executive team, City Council members and Oversight Board of the Successor Agency to the Redevelopment Agency, Prepare the City’s annual budget and ROPS schedules, Active participation on Labor Negotiations team, Coordinate the annual audits and preparation of the CAFR, Write and implement internal control policies and procedures

Financial Consultant - January 2014 to May 2014

Evaluate current internal control procedures. Write needed internal control policies and procedures and assist in implementation Review bank reconciliations and journal entries

Financial Consultant - November 2012 to January 2013

Year-end closing activities, Audit preparation, Bank reconciliations RDA and Successor Agency reconciliations

Interim Accounting Manager - July 2012 to November 2012

Year-end closing activities and audit preparation, Grant Reconciliations, Budget Amendments, Fixed Assets, and Long Term Debt



Thu, 07 Mar 2019 00:00:00 PST SKILLS

Key strengths include financial analysis, creating

and monitoring administrative systems and procedures, and building collaborative working

relationships. Skilled at training, advising and assisting others to develop solutions. Detail oriented with

excellent written and oral communication skills.


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<![CDATA[Senior Administrative Clerk]]> MUNICIPAL RESUME

Senior Clerk – June 2018 to December 2018

Answered telephone and direct to proper department. Registered patient with appointment scheduled or put patient to be triage to see a doctor. Verifiedpatient's address and telephone number and insurance eligibility. Prepared and print-out necessary documentation to give to patient that are necessary. Collectedcopayment in cash/credit card. Prepared, print receipt and entered in patients account. Prepared daily cash/credit card payment in Excel and print copy for Cashier Department for pick up along with the cash and credit card receipt. Prepared a list ofpatient's name; medical record # and give to Eligibility Worker to verify eligibility prior to appointment date and time. Photo copied all necessarydocumentations; forms that are used daily.

Accounting Clerk II -  January 2015 to November 2017

Processed invoices for payment as Claim Schedule or Revolving Fund.; Purchase Order/Contract or Non Purchase Order/Contract Invoices. Audited invoices to ensure that funding information listed for the Non Purchase Order or provide the Purchase Order/Contract number and proper approval Responsible for inputting invoices in Oracle Financial System. Created Preliminary Report and review with the backup documents. Reviewed Vendor’s name and address; account number for any duplicate in the same Claim Schedule. Approved the preliminary report and print Claim Schedule and remittance advice for payment. Printed Claim Schedules and remittance advice, and assemble with the backup invoices.

Receptionist/Senior Clerk Typist - Human Resources Department January 2010 to June 2013

Scheduled fingerprint and ID Badge appointments via email,voicemail, or in-person. Entered fingerprint results in Excel after received fromDOJ. Updated employees' TB results in the system. Maintained personnel and confidential files. Responded to telephone and personnel inquiries from Unified school District employees


Tue, 26 Feb 2019 00:00:00 PST SKILLS

Excel (10+ years), Data Entry (10+ years), Customer Service, Microsoft Office (10+ years) Microsoft Word, Outlook, Power Point; PeopleSoft; VOS; FAMIS; RUMBA 2000 CICSP; Access Database; Oracle; Type 55 wpm.

Trustworthy, ethical, discreet, and committed to providing superior customer service; Reliable and adaptable to changing situations; Capable of working well with minimal supervision; Learn new systems quickly and take initiative; Superb in managing multiple tasks in a pressured environment; Able to work well with others in a team environment.



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<![CDATA[Project Manager ]]> MUNICIPAL RESUME 

Project Management/Transportation Civil Engineer - July 1998-Present

Responsible for development, implementation and maintenance of a uniform statewide project scheduling and cost control process.
Providing technical engineering advice
Writing correspondence and preparing reports as required
Responsible for preparation and presentation of data for preliminary and final quantity and cost estimates.
Providing high quality service to internal and external customers
Preparation or review of geometric and structural design of roadways, including engineering calculation and application of machine computations as MICROSTATION and CAICE, necessary for vertical and horizontal alignment, interchange connections and earthwork quantities

Fri, 08 Mar 2019 00:00:00 PST SKILLS

Knowledge of planning, scheduling and monitoring transportation projects

Scheduling and cost control technique

Budgeting, controlling and reporting financial cost information

Understanding of organizational planning, staff acquisition and team development

MicroStation and AutoCad Conversion

Maximizes team and individual performance

Project and Program management

Creating, analyzing engineering and transportation blueprint

Exceptional communication organizational talents

Proficient with computer productivity tools and methods

Excel at conflict resolution

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<![CDATA[Parks and Recreation Director]]> Municipal Resume

Recreation and Community Services Director - June 2006 to Present

Manage operations of four divisions including Community Services, Senior Services, Human Services, and Silliman Activity and Aquatic Center. Interact with key political leadership including City Council members, School Board members, Senior Advisory Committee members and Joint Task Force on Youth Issues Committee members. Prepare and present recommendations and presentations during City Council meetings including project and budget work sessions and position papers. Hold direct supervisory responsibility for high-performing Senior Recreation Supervisors. Manage, negotiate and renew leases of city facilities for use by community service and nonprofit organizations.

Recreation and Community Services Manager - 2001 to 2006

Administer annual fiscal year budget of $6 million, from development to implementation to include all department operations, capital projects and enterprise accounts. Thorough knowledge of park maintenance principles and practices. Project team member for numerous parks projects including turf, playground and sports field installations and renovations. Developed current department vision and mission statement. Serve as Logistics Section Chief for Emergency Operations Center. Responsible for providing facilities, services and materials in support of all incidents.






Thu, 28 Feb 2019 00:00:00 PST SKILLS

20+ years of experience building community and delivering high quality Recreation, Parks and Community Services. Goal-oriented individual with proven leadership abilities. Experienced at leading a complex and multidisciplinary municipal organization. Respected member of the City's Executive Management Team. Politically astute with unquestioned integrity.



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<![CDATA[Buisness Analyst]]> MUNICIPAL RESUME

Senior Business Analyst - January 2011 to March 2012

Managed, created and lead testing master template, network model architecture and all testing efforts. Provided quality assurance for the AMI/UCI full Software Life Cycle Deployment projects which encompass twelve separate projects. Leader of all aspects of SLCD for such tools as Master Meter Data Management system, Connectivity, New SmartMeter deployment, testing and tracking and Enterprise System integration with all twelve new systems. Served as a business process facilitator and agent of use application development for master test architecture plan and developing test scenarios, issue management, tracking and remediation for the City.


Senior Business Analyst - April 2008 to January 2011

As a Senior Analyst, my primary role was project coordination of test suite and user acceptance testing (UAT), test architecture and validation management for new system upgrade and to provide technical system changes by applying detailed analysis for business requirements to vendor, improve work flows and processes efficiency for all business units and stakeholders. Provided SME expertise for existing and new billing system and lead cross functional teams for testing, vendor coordination and event management. Served as a best practice and change management specialist for improvement of policies and procedures and to identify and direct issue resolution to facilitate a flexible and efficient organization using detailed analysis research of existing processes and work flows Provided collaboration expertise in SharePoint site development, document control, document provisioning and daily maintenance and data management.

Senior Business/Data Analyst - August 2007 to August 2009

As an analyst, responsible for assisting the IT applications report developer in development, debugging, troubleshooting and validating Master Data Management Systems an end of life product Sagent to new SQL Reporting Data Store. Provided support for application data integrity, detect errors and remediate before submitting to end customer. Responsible for developing full test suite, test architecture, leading SMEís for user acceptance testing (UAT), stakeholder acceptance and seamless deployment. Provided intense analysis and evaluation required to develop, create and interrupt SQL queries and process methodologies.



Thu, 14 Mar 2019 00:00:00 PDT SKILLS

Business Analysis and Development

Interactive Voice Response System (IVR)


Subject Matter Expert

Enterprise Information Portal (EIP)

Customer Relationship Management (CRM)

Harris, Siebel, SAP and Oracle

Vendor Management and Communication

Customer Information Systems (CIS)

Harris, Siebel, SAP and Oracle

Leadership & Management

Advance Meter Infrastructure (AMI)

Elster (EMeter), ITRON and Electromagnetic Meters

Application of Technology to Business Goals

Master Meter Data Management Systems (MDMS) Elster (EMeter), Siemens, ITRON

Quality Assurance and Test Specialist

Utility Communication Infrastructure (UCI)

Elster (EMeter), ITRON, Harris, Tropos Communications and Electromagnetic Meters (Electric and Water)

Quality Control

Reporting Data Store (RDS)

SQL (SSRS), Sagent, Colbran, Hyperion

User Training and Support

Collaboration and Methodologies



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<![CDATA[Deputy City Clerk]]> MUNICIPAL RESUME

Interim Deputy City Clerk - March 2016 to Present

Prepare agenda packets for various City Council meetings from inception to end, Prepare minutes for each council meeting, Assist the City Clerk with public records request Open bids for public works projects, Assist in distribution and receiving ballots for election, Notarize documents for the City as requested.

Executive Administrative Assistant - October 2001 to March 2015

Prepared engineering agenda items every two weeks for various City Council meetings, Created, updated and maintained project status reports and spreadsheets for Mayor, City Manager and City Engineer , Maintained budget tracking reports for all projects from inception to end, Assist the City’s accounting department with various project reports for accuracy , Delegated work assignments to four administrative assistants while supervising the work quality and quantity, Assist the City Clerk and Deputy City Clerk with public records request for engineering records, Responsible for maintaining the building and office in an efficient manner





Thu, 14 Mar 2019 00:00:00 PDT SKILLS

60WPM/10-key by touch/sight

Bilingual in Spanish

Notary Public

Excellent Computer Skills


Time Management

Composing Correspondence

Schedule Meetings and Travel

Strong Organization Skills

Maintaining the Utmost



Computer/Internet and Office Skills: Word, Excel, Outlook, Access, PowerPoint, Publisher, Adobe, LaserFiche,

Newforma, Internet




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<![CDATA[Senior Accountant]]> MUNICIPAL RESUME

Sr Accountant - 2007 to 2015

Conducted research and prepared financial reports for all levels of management including city council; also prepared financial reports for various state and local agencies. Various accounting work such as account reconciliation, journal entries, researched bank reconciliation items, and conducted month end and year end processing activities. Maintained and processed 1099’s; maintained and validated 1099 vendor information. Led the implementation of an electronic invoice processing system which decreased our paper processing by 75%. Member of the department of finance leadership team helping to create policies, procedures, and a strategic plan for the department of finance.

Management Analyst II - 2005 to 2007

Account and fund monitoring and reconciliation which included: expense and payment postings to the general ledger; account and fund adjustments via journal entries; prepared reports and conducted researof expenditure items and budget balances. Led the implementation of the E-Payables program, which increased the City’s electronic payments 25%. Managed contract payments and balances for various projects throughout the City. Managed City council expense reimbursement accounts and processed City council reimbursement requests on a regular basis. Periodically monitored our section’s budget activities







Mon, 11 Mar 2019 00:00:00 PDT SKILLS

Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), Peoplesoft (Oracle), Epayables, AvidXchange, Tyler

Munis Financial System, Photoshop, SAP and Internet Research - Fluent in Spanish and English


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<![CDATA[Administrative Assistant ]]> MUNICIPAL RESUME 

Office Assistant - March 2017 to October 2018

Provide administrative support for City Clerk in planning, coordinating and supervising the office's activities; participates in maintaining City Council and Commission records and minutes; edits and types minutes of Council, Commission and related agency meetings; maintains records and files related to all City resolutions and ordinances; processes and maintains records for all city contracts by developing a Microsoft Access database to automate processes; provide legal notices to newspapers; completes, distributes and files ordinances and maintains and updates the Municipal Code; types a wide variety of correspondence; sets up and maintains records of appointments to City boards, commissions and committees; check deeds, agreements, claims, lawsuits, certificates and other documents for completeness and conformance with applicable codes and laws; assists with the maintenance and updating of general City records; provides information on actions and resolutions to others; maintains records on expiration dates of agreements; assists with budget preparation for the City Clerk's Office; assists with the conduct of municipal elections; attends all City Council Meetings as scheduled, including working extended hours and/or evenings; provides general information to office visitors and telephone callers; distributes and files ordinances and resolution; provides work direction to other offices; certifies and mails proper staff notification of hearings and actions; prepares and distributes agenda packets for various agency meetings; post agendas and other legal notices as required by the Brown Act; assists in the filing of Fair Political Practices Commission forms; assists with ethics training; processes Bid's and RFP's; processes annual fireworks applications; responds to inquiries related to Public Records Request through development of a Microsoft Access database to automate process.


Clerical Assistant III Parks and Recreation Department – September 2006 to April 2011

Provided support to director and four managers in preparation of agenda items, meeting management, calendar items, processed electronic timecards, prepared expenses reports and performed a wide variety of complex clerical support. Provided excellent customer service to public, conducting registrations for classes, events, cashier services, prepared daily deposits and audit account reconciling, and complied department’s monthly financial statements and prepared year to date percentage spreadsheets. Set up Council Chamber for Parks and Recreation Commission’s monthly meeting; attended and recorded meeting actions and transcribed recordings into minute format documents. Developed and maintained several Microsoft Access data bases for department including employee tracking and payroll distribution and volunteer live scan fingerprint service; comprehensive database to monitor facility lease contracts, collected and interpreted data to produce data entry and generate contract renewal reports and verify insurance certificate compliance; established a database for facilities and parkland inventory consisting of sixty-six parks and trails.


Administrative Assistant I Human Resources – August 2005 to September 2006

Performed various administrative tasks involving recruitment. Assisted applicants in person and by phone. Prepared job announcements and facilitated distribution. Completed internet recruitment advertising, screening and Microsoft Access data entry of applications. Prepared interview packages, created reports and correspondence. Maintained recruitment files.


Secretary Public Works – January 2005 to August 2005

Provided support to engineering staff for all project purchase orders, processed accounts payable invoices, maintained contract files and researched budget issues. Scheduled meetings, prepared agendas and attended project meetings. Prepared requisitions, processed accounts payable items and compiled billing reports. Assisted in front counter service to public. Maintained project tracking data base and files.


Administrative Clerk I Personnel Department - March 1999 to January 2005

Performed various administrative tasks involving personnel recruitment. Assisted the public in person and by phone. Prepared job announcements and facilitated distribution. Completed employment verifications. Prepared and processed personnel documents, initiated fingerprinting requirement, scheduled pre-physicals, and researched merit salary adjustments. Prepared and processed resignations, retirements and dismissals/separations documents. Maintained personnel and workers’ compensation files.


Tue, 05 Mar 2019 00:00:00 PST SKILLS

Proficient in office equipment demonstrating ability to type 65 wpm; operate 10 key by touch; utilize record/transcriber equipment; FAX and copier equipment.

Comprehensive administrative and operational office support to directors and managers; provide extensive customer service by phone and in person; perform accounting functions; data entry and database applications; manage calendar and meeting schedules; establish organization of electronic and hard copy files and extensive knowledge of general office procedures with attention to detail.

Successful development of various Microsoft Access databases for tracking and monitoring data; responsible for collecting and interpreting data; generating automated processes and producing reports, letters and forms.

Computer Software: Microsoft Word; Excel; PowerPoint; Access Database; Outlook.

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<![CDATA[Deputy City Clerk]]> MUNICIPAL RESUME

Interim Deputy City Clerk - March 2016 to 2018

Prepare agenda packets for various City Council meetings from inception to end. Prepare minutes for each council meeting. Assist the City Clerk with public records request. Open bids for public works projects. Assist in distribution and receiving ballots for election. Notarize documents for the City as requested.



Thu, 28 Feb 2019 00:00:00 PST SKILLS

Highly competent professional with 15 + years experience in supporting and assisting executives with highly

confidential projects. Proven experience with handling multiple tasks in a fast paced environment while paying attention to accuracy and detail. Self-starter and quick learner, able to adapt to changes quickly.



60WPM/10-key by touch/sight

Bilingual in Spanish

Notary Public

Excellent Computer Skills


Time Management

Composing Correspondence

Schedule Meetings and Travel

Strong Organization Skills

Maintaining the Utmost




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<![CDATA[Senior Accounting Technician]]> MUNICIPAL RESUME

Senior Accounting Technician - December 2016 to December 2018

Oversee Accounts receivable/payable 
Develop several Excel spreadsheets. Prepare Warrant Register report for city and successor council agendas. Maintain various ledger accounts for the reconciliation of all bank accounts such as workers comp, successor agency, payroll and general. Process journal entries for the correction of general ledger accounts. Process retirees medical premium reimbursements. Process state/county HUD,HOME,CDBG,DOJ and OPEB reimbursements. Prepare variety of letters and correspondence such as annual accounts payable letters to vendors, auditor confirmation letters and bidding proposal letters during bidding process. Oversee the preparation of year end 1099 forms to vendors and submittal to IRS. Assist Director of Finance on budget process including accounting and statistical reports along with preparation of annual CAFR. Respond to inquiries from the city auditors, city manager, departments and vendors in data research and minimizing future audit findings, by correcting financial procedures.
Prepare trustee bond requisitions to request bond payments to various bank. Cashiering in EDEN/CORE cashiering. Reconcile all city department’s petty cash monies.

Accounting Technician - October 2005 to November 2016

Accounts receivable/payable. Develop several Excel spreadsheets currently in use to reduce entry time to process payments to utility companies such as gas,
power, telephone and life, health and dental insurance premiums. Prepare Warrant Register report for city and successor council agendas
Maintain various ledger accounts for the reconciliation of all bank accounts such as workers comp, successor agency, payroll
and general. Process/reissue stale dated checks. Oversee and supervise volunteer and student workers
Audit departments invoices before payment processing. In charge of processing purchase orders related to the purchase of supplies, equipment, services and materials in accordance
with city codes

Account Clerk - August 2001 to September 2005

Accounts payable/receivable
Prepared Warrant Register for city council agendas
Processed journal entries 
Reconciled bank accounts on a monthly basis including workers comp, payroll and general account’s cleared check lists
Processed over 50 revenue checks weekly and deposit to bank accounts
Processed Bond requisitions to trustees
Prepared year end 1099 forms to vendors and submittal to IRS
Prepared and issued purchase orders related to the purchase of supplies, equipment, services and materials in accordance with city codes
Audited and distribute purchase orders to vendors and departments


Thu, 21 Feb 2019 00:00:00 PST SKILLS

Ability to improve work flow with accuracy and efficiency

In-depth knowledge of financial reporting, data review, preparing budget, preparation of CAFRA, bonds, payroll processing and reconciliations

Familiar with vendor relations, implementation of technologies and program management

Ability to establish good relationship with service providers and vendors

Possess excellent verbal and written communication skills

Excellent organizational and interpersonal skills

In-depth knowledge of accounting programs like EDEN system and Core Cashiering, ADP, Laser-Fiche and Quickfields scanning

Ability to supervise and work with minimal supervision

The ability to reconcile multiple accounts including Payroll

Professional in Excell matrix formula preparations and worksheets


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<![CDATA[Permit Technician]]> MUNICIPAL RESUME

PERMIT TECHNICIAN - December 2014 to Present

Made preliminary review of plans, blueprints and/or permit applications for many
types of permits including those for building construction, fire protection and
engineering. Checks for plan completeness and ensures general conformity with codes,
ordinances and regulations. Refers plan and issues to appropriate technical or professional staff; facilitates
plan check review through distribution of plans to appropriate City Staff, tracking
plans during review process and coordination with other divisions and
departments to obtain approvals and/or corrections on a timely basis.
Calculates various construction valuations, plan check fees and permit fees,
collects fees and processes various permits; rotates as front counter receptionist.

PERMIT SPECIALIST - October 2007 to December 2008

Decision making is made at the closest feasible level to the customer. Depending upon
assignment, duties may include, but are not limited to, the following.
Makes preliminary review of plans, blue prints, and/or permit applications for many types
of permits including those for building construction, fire protection and engineering.
Checks for plan completeness and ensures general conformity with codes, ordinances
and regulations.
Refers plans and issues to appropriate technical or professional staff; facilitates plan
check review through distribution of plans to appropriate City staff, tracking plans during
review process and coordinating with other divisions and departments to obtain approvals
and/or corrections on a timely basis.


Thu, 21 Feb 2019 00:00:00 PST SKILLS

Five years of experience reading and interpreting construction plans and
building codes, several years in a public permitting agency working with other
agencies, using architectural and engineering scales, interviewing customers to obtain
information, and completion of approved Building Code coursework, or equivalent certification.
-Advanced on Accela
-Civic Platform 8
-CRW Track-It 4.1
-Accela Civic Platform 7 & 8
-Windows 10


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<![CDATA[Senior Accountant]]> MUNICIPAL RESUME

Accounting Supervisor - October 2006 to April 2018

Supervised the daily operations of the accounting department including payroll, accounts payable, utility billing, parking citations collection and inventory control. Reviewed work performed by staff to ensure accurate compliance with GAAP, City policies and grant requirements. Prepared financial statements and analysis on variances between budget and actual expenditures. Maintained the general ledger and reconciled balance sheet accounts. Performed period-end and year-end closing including the preparation of journal entries, sales tax returns, payroll tax returns, fuel tax returns, W2 and 1099. +Provided assistance on budget requests, re-appropriation of funds and grant reporting. Responded to inquiries from the City’s departments, auditors, vendors and customers. Evaluated and recommended methods and procedures to improve the operations of the finance division. Participated in the accounting system conversion and upgrade.

Senior Accountant - January 2000 to October 2006

Prepared financial statements and cash flow statements. Maintained ledgers and reconciled balance sheet accounts. Prepared grant reports and monitored grants for compliance with regulatory agencies. Reviewed and analyzed fiscal transactions to ensure compliance with GAAP, City policies and state and federal requirements. Performed month-end and year-end closing activities. Assisted in preparing and monitoring the City’s annual budget. Acted as liaison between the City’s departments and the finance division. Participated in the accounting system conversion and upgrade. Coordinated audits and assisted with auditors’ inquiries






Mon, 11 Mar 2019 00:00:00 PDT SKILLS

Proficient with Microsoft Excel, Word and various accounting systems

Extensive experience in various aspects of accounting management, financial reporting, general ledger maintenance and account reconciliations


Strong analytical skills and ability to resolve discrepancies in financial data


Ability to work at a fast pace and meet deadlines



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<![CDATA[Senior Accountant]]> MUNICIPAL RESUME

Accountant - May 2016 to May 2017

Compile and prepare financial statements and supporting schedules; review statements and performs analytical reviews, and reconciliation of general ledger accounts to subsidiary ledgers and bank statements. Maintain accounting records and prepare required reports for federal, state, county, and other external funding sources in accordance with reporting requirements.

Senior Accountant - February 2015 to May 2016

Responsible for State, Federal and local Grants analyzing and reconciliation with General Ledger. Conduct special fiscal studies; performs analyses; develops and recommends improved accounting methods and procedures; Prepare reports on fund availability and obligations. Direct the staff work and collection of data necessary to perform assigned or required accounting functions and other fiscal tasks for effective accounting operations. (5 employees)




Fri, 12 Apr 2019 00:00:00 PDT SKILLS

Experience with Banner, Hyperion Management System, Lawson, One Solution, Smart View, and Crystal Reporting. QuickBooks, AS400, Oracle and Great Plain, PC Skills, including Excel, Word and PowerPoint


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<![CDATA[Maintenance Worker]]> MUNICIPAL RESUME

Customer Service/Utilities Service Worker 2/Meter Reader 2 - 2008 to 2016

Municipal Water District

Complete customer service, routing, mapping, detailed record keeping, accounting, managing territories, marketing in field, Safety Tech Team member, perform and train others in all duties, expertise in Sensus meter reading system, read all domestic, industrial, landscape, and fire line meters, computer input & data, use of hand held computer, desktop computers, warehousing, stocking, inventory, distribution, use of forklifts, pallet jacks, other machinery, installation, removal, relocation of meters; meter boxes and lids, expertise in converting, programming meters using Senus, Nomad, GPS, & AutoGun programmers and systems to change meters from manual to automated RadioRead AMR & FlexNet direct to billing department reading, sequence routes, pressure checks,flushing, emergency repairs and shutdowns, truck driving, etc.


Mon, 25 Feb 2019 00:00:00 PST SKILLS

Customer Service, Sales, Meter Reading, Meter Repair, Routing, Computer Repair, Warehousing, Stocking, Inventory, Safety Tech Team , Accounting, Management, Mapping, Computer Skills, Forklift Driving, Photography, Truck Driving, Delivery Driver, Water Service & Maintenance, Computer Diagnosing, Mechanically Inclined, Detailed Record Keeping, Cross Trained, Water Distribution


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<![CDATA[Accounting Specialist ]]> MUNICIPAL RESUME 

Accounting Specialist, Administrative Service, Budget Office - September 2003 to June 2018

Data gathering and reporting for Charter Schools and LCAP (Local Control Accountability Plan)
Assisted in the development part of The Department of Education’s Fiscal Budget.
Projected and Processed Substitutes staffs’ salaries and benefits.
Provided guidance and advices to Senior School Administrative Assistants regarding budget use and accounting issues.
Created monthly, annual Financial Reports for School Principals.
Gathered and analyzed data and provided cost savings for school and office leases.
Monitored utilities and fix expenses for all the ACCESS school sites. (about 56 school sites)
Processed Contract requests, Mileage Claims, Travel reimbursement requests.
Reviewed and audited financial transactions for accuracy and compliance with Education Code, State and Federal guidelines.
Reconciled Bank Statement for ACCESS Foundation Scholarship Fund.
Performed duties as a lead person for two Senior Accounting Assistants.
Served as backup in the absence of ACCESS Budget Office Supervisor.
Promoted twice within the County Department: from Accounting Assistant to Senior Accounting Assistant to Accounting Specialist.


Senior Account Clerk- November 1999 to September 2001

Responsible for purchase orders approval, accounts payable and receivable processing and financial bookkeeping and management. Assisted financial officer in preparing a variety of financial reporting and auditing.
Selected invoices payable and prepared bi-weekly warrant register.
Balanced daily cash receipts and account receivable.
Reconciled bank and ledger accounts.
Maintained accounting files and records.
Approved and prepared purchase orders for the city’s recreation, public work, and police departments.
Prepared and transmitted payroll data to CalPERS System.
Assisted Financial Officer in preparing CAFR, answered audit questions.

Wed, 06 Mar 2019 00:00:00 PST SKILLS

Experience of accounting principles, budget preparation and financial reporting.

Knowledge and apply Education Code, State Laws, district and school policies.

Proficient in Microsoft Office Programs: Word, Excel, Access, Power Point, and Outlook.

Accounting Software: Quick Book, Great Plain, Fund Balance, Business Plus, Document Imaging System, Time keeping Aseop, Kronos System.

Able to work well and maintain good relations with clients/business users.

Ability to prioritize, multitask and manage projects simultaneously to meet deadline under pressure.

Readily accept challenges. Meet or exceed all business objectives and requirements.

Exceptional writing, analytical, interpersonal skills.

Detail quality oriented, motivated, organized and flexible.

Accountable for results and commit to produce quality work and comply with schedule.

Excellent team player and communicator.

Trilingual: Chinese, Vietnamese, and English.

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<![CDATA[Administrative Assistant ]]>  MUNICIPAL RESUME 

Administrative Secretary – December 2014 – December 2015

Administrative support to the Engineering and Public Works Departments. Duties included attending Traffic Commission meetings, prepare agenda packets, taking minutes and transcription. LMCAC agenda packets are prepared and posted as required. Ensure titles and City Council reports are submitted on time to the City Clerk. Complete purchase orders, amendments and ensure invoices are prepared and routed as required for signatures.


Planning Commission Secretary - 2012 to 2014 

Planning Administrator - Provide high quality level of administrative support to the Planning Manager and Development Services Department. Duties included preparation for meetings and taking minutes at Planning Commission meetings, served as an administrative team member within the operating guidelines of the client, interpreted instructions and issues, and then implemented actions according to administrative policies and procedures. Researched and investigated information to enable strategic decision-making by others and acted as an administrative liaison with internal and/or external sources and clients.

Fri, 08 Mar 2019 00:00:00 PST SKILLS

Financial Services (Branch Manager, Credit Analyst, Wholesale Manager)

Research and Analysis

Administrative Services Support

Proficient in Word, Excel and Quick Books

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<![CDATA[Accounting Supervisor ]]> MUNICIPAL RESUME 

Accounting Supervisor, Financial Planning -August 2018 to February 2019

Hired in the financial management division to lead the financial planning process (budget), payroll, oversee capital improvement projects and fixed assets.
Led the long term financial planning process related to operations, debt service, and capital improvement program. Responsible for forecasting salaries, wages, and benefits for the district. Improved the process by streamlining the template and reducing possible errors. Supervised a total group of 5 professional staff members
I was responsible for providing professional assistance to Controller and/or Assistant General Manager with different requests related to payroll, fixed assets, and budget.


Accounting Supervisor - Financial Reporting March 2018 – July 2018
Senior Accountant (Acting Supervisor) July 2016 – February 2018

Hired in the finance department to provide financial reporting and analysis, assist with budgeting, improve reconciliations, process improvement, and support with ERP system implementation. Implemented new reconciliation processes, analytical, and reporting processes increasing efficiency and accurate reporting.
Built spreadsheets to provide more effective and streamlined financial reporting for balance sheet, income statement, and cashflows. Created models to accurately forecast expenses and revenues for the budget preparation process. Assembled and summarize data to structure sophisticated reports on financial status and variances. Performed financial analysis for various areas including budget, payroll, and general accounting. Supervised accounting staff of 3 – 5 to support the month-end close process, monthly reporting, balance sheet reconciliations, accounts payable, and payroll. I supervised the same staff while holding the Senior Accountant title. Responsible for leading the year end audit process. This included reviewing and preparing year-end audit schedules, responding to audit inquiries, and managing staff with year-end tasks. 

Wed, 06 Mar 2019 00:00:00 PST SKILLS 


Problem Solving

Analytical Skills

Financial Systems (SAP & Oracle)

Financial Reporting

Financial Planning (Budget) Variance analysis

General Ledger


Ad-hoc reporting


Management Verbal/Written Communication

Financial analysis

Balance sheet reconciliations

Team building & collaboration

Process improvement & automation

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<![CDATA[Financial Analyst]]> MUNICIPAL RESUME

FINANCIAL ANALYST - August 2010 to May 2018

Support Special Education Department with funding, recording and paying invoices to contracting agencies for services rendered to children with disabilities. Responsible for payables of 200 vendors, as well as, the major utilities of the school district such as SCE, Waste Management, as well as, the Water Utilities that include Water, Sewer and Refuse. This is conducted on a monthly basis with an average cost of $40K. Tracking all of the District payables which incorporates over 100 vendors. Tracking budgets, downloading data from SAP to Excel or Access to put together a multimillion dollar budget. Improved the practices for Bank Account Management and Reconciliation process by implementing various checks and balances to ensure accurate financial reports. Created Excel Spreadsheets for all of our major vendors for purposes of tracking all invoices and payables for inception to date costs.

Thu, 21 Feb 2019 00:00:00 PST SKILLS

Proficient in Microsoft Office Suite, including Access, Excel, PowerPoint and Outlook.

Comprehensive experience with AS-400, SAP, Oracle, JD Edwards, Hyperion and HP9000.

Data Warehouse experience with Business Objects and Cognos.

Developed a Cognos cube for P&L process in conjunction with MIS; realized a substantial

improvement in P&L process efficiency.

Improved efficiency and accuracy of monthly reports by downloading SAP financial tables into

an Excel template in support of the sales force.



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<![CDATA[Administrative Assistant ]]> MUNICIPAL RESUME

Administrative Clerk II - April 2002 to October 2013

Answered public inquiries on a variety of subjects. Went above and beyond to help our citizens so they could leave on a positive note. Provided efficient and effective customer service as well as maintained effective working relationships with fellow co-workers and City Council. Responsible for typing Proclamations, Resolutions, Ordinances and various Certificates. My duty as a recording secretary was to transcribe minutes in report form and prepare the agenda packet. I posted agendas to their proper locations. Assisted the City Clerk with codification of the City's Municipal Code, participated in the quarterly budget preparation for 5 expense accounts as well as monitoring the expenditures and forecasts. Assisted in compiling the City Council Agenda Package, FPPC filing of the City Council, Commissioners, Board Members, Staff Directors and monitored the return of these documents. Provided administrative assistance during election periods.






Wed, 13 Mar 2019 00:00:00 PDT SKILLS

Bilingual - Spanish, type 75 wpm, I am a team player and will do what it takes to get the job done, organized, team player.


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<![CDATA[Administrative Manager ]]> MUNICIPAL RESUME

Senior Management Assistant - February 2007 to March 2009

Review, tabulate and display statistical data, dealing with operating finances, staff deployments, officer safety, citation production and attendance. Review and analyze the operating budget revenues and expenditures, recommend revisions to line Item categories and funding levels and coordinate budget development. Analyze budget to actual expenditures, reconcile variances and institute financial controls. Research grant funding opportunities, analyze complex legislation and transit related public policies, recommend updates, revisions or modifications to policy, administrative and operational procedures. Review short and long range strategic and capital plans and make revisions and/or recommendation as necessary. Develop and administer personal service contract for staff training services. Serve as liaison to MTA Finance, H.R and Grants divisions, as well as to other City Departments.

Office of the Director -May 2006 to January 2007

Report to Director of Building Inspections. Research, analyze, review and interpret complex legislation and public policy issues for impact on operations. Review and revise existing policies and/or develop and issue new policies and procedures to enhance productivity, efficiencies and effectiveness where required. Perform best practices research on Conflicts of Interests, Incompatible activities and Quality Control programs, as pertains to Consistency in Code Application. Research and update the five year strategic management plan i.e. develop goals and objectives, specific program activities and applicable performance measures. Coordinate outreach seminar for industry professionals, to solicit critique of proposed changes to the permit process. Prepare written responses and reports to local Grand Jury findings and audits by the city Controller's office. Attend various Management, Building Inspection Commission and stakeholder meetings.


Administrative Services Manager - Sept 2004 to Sept 2005 

Report to the Manager of Administrative Services. Responsibilities included office management and supervision of (8) administrative and clerical staff engaged in payroll, purchasing and accounts payable. Developed and implemented various policies and standard operating procedures, designed in improve internal operations and inter-agency coordination. I coordinated staff development and training, and managed agency hiring and selections. Assisted with budget development, monitored and reviewed expenditures, analyzed variances and reallocated resources, fleet management.


Administrative Services Manager - July 1999 to Sept 2004 

Direct report to the General Manager, Analyze and modify existing policies, develop new policies, standard operating procedures and ensure staff compliance. Negotiate management performance standards, develop performance measures, periodically monitor and evaluate outcomes based on operating goals and objectives. Oversee development of the operating budget, monitor expenditures, analyze variances and re-allocate resources. Coordinate all hiring and employee selections, coordinate staff development and manage on-site consultants. Review and interpret complex legislation and respond orally and in writing on behalf of the General Manager to various inquiries from the Mayor, Commission and Board of Supervisors and Patrons.






Tue, 12 Mar 2019 00:00:00 PDT SKILLS

Demonstrated skill in management and general office procedures
Experienced developing contracts, proposals and customer presentations
Excellent Computer skills at an advanced level

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<![CDATA[Maintenance Worker ]]> MUNICIPAL RESUME 

Skilled Maintenance Worker - June 2018 to March 2019
Perform Plumbing; Sloan Valves, toilets, faucets, solder copper & more. Electrical; ballast, light fixture and receptacle replacement. Mechanical and any other Facilities / Building Maintenance required.

Skilled Maintenance Worker - August 2014 to January 2015
Performed plumbing, electrical, mechanical, drywall, paint, carpentry and other facility repairs.

Facilities, Maintenance Tech - July 2011 to December 2013
Performing Plumbing repairs; faucets, toilets and urinals. Performed electrical; light switches, receptacles, ballast & bulb replacement. Did mechanical & carpentry repairs.

Wed, 06 Mar 2019 00:00:00 PST SKILLS

Flexibility, Team work, Problem Solving.

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 Interim Human Resources Manager - January 2018 to September 2018

Responsible for all HR functions, including employee relations and labor relations as well as serving as lead negotiator for management negotiating five separate labor agreements that expire on June 30, 2018.

 Director for Human Resources & Risk Management - October 2015 to November 2017

Responsible for the enforcement of human resource policies and regulations, employee selection, job classification, compensation, health and safety and employee relations; coordinates assigned activities with other City operations, the City Manager and external agencies; Explaining, justifying and defending human resource programs, policies and activities; negotiating and resolving sensitive and controversial issues; Making presentations to the City Council, Employee Benefit Trust, employees, staff and City management; Overseeing and approving new employee hires, promotions, merit increases and other actions entered into the automated human resource system; Working with the City’s Employee Benefit Trust (EBT), including retirement benefit programs; Overseeing the employee recruitment and selection process, including advertising and interviewing for vacant positions; coordinating interviews; screening applicant; preparing correspondence.

 HR Analyst / Employee Relations - May 2014 to September 2015

Responsible for professional employee relations activities counseling and coaching department management on a broad range of employee relations issues; Advising on related policies, procedures, Employee Merit Rules, state, and federal laws, EEOC, FMLA, ADA, etc.; meeting with department management to assess employee issues and develop action plans; counseling and coaching department management and employees on employee discipline, resolved issues and conflict; conducting confidential and sensitive employee investigations; preparing comprehensive analysis and recommendation reports; developing and delivering training on workplace and HR policies, etc.

 Assistant City Manager / Director of Human Resources - July 2009 to November 2010

Responsible for Public Works, Streets, Parks, Facility & Building Maintenance, Fleet Maintenance, Public Information, Emergency Preparedness, Also managed the agency’s personnel department and was responsible for every day personnel issues and functions including recruitment, benefits, classifications, workplace investigations, discipline, terminations, and employee grievances; Managed the risk management functions including liability insurance, worker’s compensation, safety functions; Cal/OSHA issues and training; Represented management in civil service personnel litigation, Skelly hearings, arbitrations and mediations; Representing management as the Chief Negotiator on labor contracts with employee organizations including police and fire bargaining units and negotiated labor contracts with at least 15 different unions, including Teamsters, SEIU, SBCEA, POA, FFA, and numerous employee associations; developed management’s bargaining strategy and positions, drafted contract language, made closed session presentations re progress of negotiations in obtained direction and negotiating authority; Drafted and updated personnel policies and manuals; Audited departments and recommended necessary organizational and policy changes; Worked with insurance brokers negotiating health benefits and coverage policies; worked with third party administrators on individual cases and assisting with contested claims and investigations; Conducted workplace investigations, documented and responded to complaints filed with the DFEH and the EEOC; and Conducted training for employees, managers and supervisors on accepted management practices, employment law areas and HR policies.

Director for Human Resources - June 2006 to July 2009

Managed the agency’s personnel department and was responsible for every day personnel issues and functions including recruitment, benefits, classifications, workplace investigations, discipline, terminations, and employee grievances; Managed the risk management functions including liability insurance, worker’s compensation, safety functions; Cal/OSHA issues and training; Represented management in civil service personnel litigation, Skelly hearings, arbitration and mediations; Representing management as the Chief Negotiator on labor contracts with employee organizations including police and fire bargaining units and negotiated labor contracts with at least 15 different unions, including Teamsters, POA, FFA, and numerous employee associations; developed management’s bargaining strategy and positions, drafted contract language, made closed session presentations re progress of negotiations in obtained direction and negotiating authority; Drafted and updated personnel policies and manuals; Audited departments and recommended necessary organizational and policy changes; Conducted workplace investigations, documented and responded to complaints filed with the DFEH and the EEOC; and conducted training for employees, managers and supervisors.

Director of Human Resources - May 2001 to June 2004

Responsible for all of the City’s HR functions and supervising the work of department staff; served on Executive Management Team and as senior advisor to top management on all matters concerning personnel; and served as Chief Labor Negotiator; worked closely with the City Manager and the City Council on key policy issues.

Fri, 22 Feb 2019 00:00:00 PST SKILLS 

A seasoned HR professional trained as a lawyer with years of CA and AZ director level management experience managing human resources, employee relations, labor relations and risk management.
Bilingual: Read, Write and Speak fluent Spanish

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<![CDATA[Financial Analyst]]> MUNICIPAL RESUME 

District Budget/Grants Manager - October 2016 to March 2018

Responsible for the financial management of the budgeting system and special programs, assuring compliance with legal requirements, federal, state and local regulations and district policies.
Oversee the administration of grants district wide to ensure accounting is proper and compliant with the regulations of the grantor agency. Monitor grant expenditures and revenue reimbursements.
Monitor financial records of categorical programs and provide guidance on accounting issues to project directors.
Assist with and provide oversight and review of district budget, accounts receivable and financial reports for categorical/special programs to assure compliance with Title 5 requirements and Community College Budget and Accounting Manual.
Prepare and provide financial statements, reports and information to administration and auditors.


Finance and Human Resources Manager - February 2015 to October 2016

Responsible for processing and maintaining records for all financial, payroll and employee benefit matters for the organization.
Responsible for the oversight, management and planning of all financial, audit, investment and tax management including financial reporting, budgeting and cash flow projections.
Develop internal control policies, guidelines and procedures for operations activities.
Manage and track all donations, sponsorship, charitable donations and state funds received.
Review and approve all invoices, check requests and operational expenses.
Manage playoff and championship expense reports and profit shares due to participating schools.


Financial Analyst - November 2002 to May 2014

Served as administrator of department and managed $200M department budget. Developed, analyzed and monitored budgets for new construction and modernization projects. Ensured project expenditures were within program guidelines. Allocated costs by project. Corresponded with Office of Public School Construction and other State agencies regarding project costs, audits and compliance requirements. Supervised department clerks and technicians.
Performed the accounting cycle for bond and grant program funds.
Prepared program for annual audits.
Responded to audit inquiries, resolved audit issues and implemented auditor recommendations.
Recorded and recognized capital assets and prepared asset register.
Prepared financial status reports for chief operations officer, superintendent and Board of Education.
Created contract monitoring system through analysis of contract costs, expenditures and scope.
Designed department document archive facility and established procedures for filing and archiving of project documents.
Negotiated changes in contract scope with vendors and district stakeholders.
Established district standard for uniformity in construction finishes.
Developed department internal controls and operating procedures.
Wrote board agenda items, contracts and agreements.
Built construction support team.
Led department through multiple changes in leadership.
Planned groundbreaking, project dedication and ribbon-cutting ceremonies.
Managed special projects district wide.


Budget Analyst - December 2000 to November 2002

Managed $25M in multiple-funded program budgets.
Researched and reconciled discrepancies in funding.
Assisted in budget development and modifications.
Performed cost analysis and projections.
Converted district from generic account code system to state mandated standardized account code structure (SACS).
Led staff in transition from manual to automated accounting system.
Trained administrators, principals and school support staff on new accounting system.
Promoted to financial analyst within the organization.

Fri, 01 Mar 2019 00:00:00 PST SKILLS

Journal Entry Preparation

Account Reconciliations

Financial Reporting and statement preparation

Budget Development,Budget Management and Account Management

Contract Negotiations Project Management Team Building and Leading

Detail Oriented Organizational Skills Project Archiving

Event Planning Audit Preparation Strong Oral Presentation Skills

Knowledgeable of GAAP Strong writing skills Develop and Manage Internal Controls

Proficient in QuickBooks, PeopleSoft, MS Office Suite, Outlook and Internet tools, Banner 8

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<![CDATA[Deputy City Clerk ]]> MUNICIPAL RESUME 

Interim Records Manager - December 2016 to May 2018

Implemented a City wide Public Records Request Process for the City. Researched, compiled and delivered responses to all City public records request.


Interim Deputy City Clerk I - January 2015 to June 2016

Interim support to the City Clerk’s Office principal responsibilities included public records requests, subpoenas, election support and document management


Deputy City Clerk - January 2007 to May 2014

Supervised daily operation of the City Clerk’s Office, providing direct supervision and training of City Clerk personnel four (4) full time and two (2) part time staff. Attend weekly council meetings, recording and note taking that reflect actions, votes and motions. Composed and prepared minutes for City Council and other entities of the City of Inglewood (Redevelopment, Housing and Public Finance Authorities) for approval. Finalizing resolutions/ordinances, agreements, contracts and other documents approved by the city council for adoption and inclusion into the official record. Conducting research for staff reports and responses to public requests. Compiling, preparing and distributing agenda materials for city council/agencies. Responsible for posting and publishing agenda information on the web and designated locations in compliance with the California Government Code and The Ralph M. Brown Act. Coordinating municipal elections. Notary Public, administering oaths and certifying documents. Filing Officer for FPPC Campaign Reporting Statements and Form 700 Statements of Economic Interest. Assumed all the duties and responsibilities of the City Clerk as necessary.


Administrative Assistant - May 1996 to January 2007

Assist in daily operations of the City Clerk’s Office which included preparing City Council
agendas and agenda packets, published legal notices, conducted bid openings, processed claims and public records request. Accepted subpoenas on behalf of the City, Notary Public and US Passport Acceptance Agent.

Mon, 25 Feb 2019 00:00:00 PST SKILLS

Passport Acceptance Agent’s Certification/United States Department of State

Notary Public Commission/California Secretary of State

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<![CDATA[Office Assistant ]]> MUNICIPAL RESUME

Office Assistant - July 2018 to November 2018

Customer service for establishing productive and professional relationships with internal and external customers. Communication skills to demonstrating the ability to clearly and articulately convey informational in an official formal situation. Technical knowledge and office experience for utilizing windows Microsoft Word, Excel, Outlook, Access, and Power Point. Interpersonal skills to working well in a team environment and working independently.

Office Assistant I - April 2018 to June 2018

Worked in Public phone Bank taking incoming calls from public concerning the Primary Election 2018. Worked in Election Services for recruiting poll workers and database management, preparation of election materials. Customer service for establishing productive and professional relationships with internal and external customers. Communication skills to demonstrating the ability to clearly and articulately convey informational in an official formal situation.

Office Technician - February 2016 – September 2017

As a continuing primary responsibility, enter data accurately online onto one or more computerized system: CalWin System, Workload Management System, OnBase Hyland Unity Client System. Reviews documents for completeness, accuracy and consistency with procedures prior to entry; returns incomplete or inaccurate documents to originator or supervisor for correction. Accurately process 240 eForm case transfer to new caseload to match Aid Code on CalWin and MEDS-Medi-Cal Eligibility Data System within mandated time frames. Identifies, clears, matches and retrieves data. Batches and routes documents; maintains workload statistics.











Mon, 11 Mar 2019 00:00:00 PDT SKILLS

Office Management


File Management


Document Management


Administrative Support


Excellent Customer Service Skills


Works Well Independently


Team Player


Bilingual Mandarin Chinese


MS Office



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City Clerk - 2004 to 2011 

Coordinate with other departments in preparing agendas for City Council, Community Development Agency, Planning Commission, Airport Advisory Committee, Recreation Commission meetings; prepare, assemble, and distribute meeting agendas, agenda packets, and other materials. Attend meetings as assigned; take and transcribe City Council, Planning Commission, Airport Advisory and Recreation Commission and other assigned meeting minutes; maintain subject index records for future reference of actions taken at City Council and other meetings. Respond to inquiries from the public by letter, telephone, and in person regarding Council actions and records; research information for the public or City staff when necessary. Compose and schedule legal notices for publications for City Council as well as Planning Commission; prepare and distribute certified copies of City documents Maintain administrative files including historical legal documents, resolutions, ordinances, agreements, deeds, and contracts; retrieve, destroy, and store records according to procedures and policies. Receive and process claims, sealed bids, and appeals for City Council and Planning Commission agenda items. Maintain and update City Municipal Code Books. Accept legal documents on behalf of the City.



Wed, 13 Mar 2019 00:00:00 PDT SKILLS

Type 65+ words per minute

Computer literate including Microsoft programs, Quick books and Site Link; multi-tasked, fast learner, team player; work well under

pressure and maintain positive working relationships. Notary Public



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<![CDATA[Water Treatment Operator ]]> MUNICIPAL RESUME 

Treatment Operator II – September 2017 to May 2018

Ion exchange plant operations, RO desalination treatment plant operations, production well plant maintenance and repairs, Booster station maintenance, system water quality sampling, title 22 sampling, valve maintenance and repairs, instrumentation repairs, chlorine cylinder change outs and CL2 equipment rebuilding, Chemical handling, data log entries.


Collection Systems Operator - February 2017 to August 2017

Performing various Vac truck operations with a 2100 vac truck such as Hydro cleaning large length sewer pipe line sections for the collections system in the city of San Clemente, VSU maintenance, lift station vac truck cleaning maintenance, waste spoil clearance in bunker containments, reclamation plant waste water sumps, reclamation plant head work and split box vac truck operations, hydro vactor main leak excavations for the water utility construction crews, odor control monitor installations and data retrieval, odor control carbon filter installations, RootX sewer treatments, catch basin and storm drain inspections and maintenance, CCTV video sewer inspection assistance, USA sewer markings, sewer spill response and remediation, proper traffic control operations, Lucity software data logging.


GWTP Utilities Operator II – June 2016 to November 2016

Operated the City’s Groundwater Recovery Plant (GWRP), using electronic and computer control systems (SCADA) and revised equipment settings as appropriate; Calibrated and monitored transducers and analyzers; operated pumps, valves, motors, well levels, pumping plant maintenance and related equipment; Performed daily plant process tests and system inspections at speci ed intervals per California Department of Public Health’s Division of Drinking Water and Environmental Management (DDWEM) permit requirements;, Laboratory bench testing for several water constituents at different points of the plant. Repaired chemical feed skid malfunctions., Chemical feed pump draw downs. Performed membrane replacements and maintenance for the reverse osmosis treatment system; diagnosed causes of failure through interpretation of raw data, Performed CIP chemical cleanings of the reverse osmosis treatment system, gauge and meter readings.

Tue, 05 Mar 2019 00:00:00 PST SKILLS

Senior operator with 15+ years’ experience in the installation, repair, maintenance, and operation of municipal, industrial, and private water systems.

Broad hands-on experience and mechanical expertise with water treatment structures and operations.

Expert at maintaining equipment in top working order, proactively solving mechanical issues, and accomplishing quality production operator work.

Excellent communication, interpersonal, and listening skills with great attention to technical and operational details.

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<![CDATA[Permit Technician ]]> MUNICIPAL RESUME 

Senior Permit Aide-September 2015 to April 2017

Reviews, processes and issues building and grading permits for single family residences as well as commercial and industrial projects
Calculate fees
Effectively communicates with residents, architects and engineers
Explains codes, procedures, and policies to the public
Coordinates with other public departments & agencies
Conducted research for road dedication/legal access requirements, address and other public requests
Monthly reconciliations for state & federal statistics and refunds
Oversee temporary employees
Process and issuance of Certificates of Occupancy
Process invoices, daily reports, and document control
Issuance and updates of RFI’s, punch lists, and certified payroll
Maintained updates for purchase order logs & submittals
Prepare materials for meetings and training conferences
Design and prepare for mass mailings, newsletters and flyers


Permit Technician-February 2004 to September 2015

Review, process and issue building and grading permits for single family residence and commercial/ industrial projects and calculate fees. Explain codes, procedures & polices to the public. Do research for road dedication/legal access requirements, address and other public requests. Do monthly reconciliation for state & federal statistics and refunds. Oversee temporary employees. Outstanding knowledge of MS computer programs. Process and issue Certificate of Occupancy.

Mon, 11 Mar 2019 00:00:00 PDT SKILLS

MS Office, Energov, Filemaker, Cityview, HDL, GIS

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<![CDATA[Senior Administrator]]> MUNICIPAL RESUME

Business License Officer - March 2006 to January 2018

Develop department policies, implement and track and measure the success and make subsequent changes as needed. Explain, interpret and enforce city ordinances and policies to the public. Conduct field inspections and ensure that uses are in compliances with the approved permits. Monitor the City’s Massage Ordinance and lead the task force in the inspection of facilities, ensuring that the establishments are in compliance to achieve conformance. Implement the City’s online renewal of business licenses. Work closely with the software company to ensure success of the new system.


Senior Administrative - September 1985 to March 2006

Communicating with the Planning Commission and the City Council and respond to any inquiries or requests and attend Planning Commission meetings. Administer the City’s CDBG program, including monitoring and auditing of the various programs and ensuring compliance with CDC requirements. Preparation of the Quarterly Reports, Funding Requests and Reimbursements. Prepare the department’s budget, which includes four separate divisions. Prepare and mail "request for proposals" (RFP) to potential vendors for the various services. Review the RFPs and following a final decision prepare and send the Professional Services Agreement. Created and launched the City’s first website. Updated and monitored the site for five years.



Mon, 25 Feb 2019 00:00:00 PST SKILLS

Multi-task oriented, reliable, detail oriented, meticulous, work well under pressure, take initiative, hard working, organized, flexible


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<![CDATA[Risk Management Analyst ]]> MUNICIPAL RESUME

Senior Risk Management Analyst - August 1998 to May 2018

Provided risk and loss analysis for the City’s day-to-day risk management operation.
Contributed to $221,031 in workers’ compensation budget savings from fiscal year 2009 through 2016. Saved the City $4,750 by successfully appealing a $5,000 Occupational Safety and Health Administration fine.
Presided over the Employee Safety Committee and coordinated safety training.
Improved supervisory staff knowledge of the workers’ compensation process by producing new forms and distributing workers’ compensation information packets to supervisors for reference. Conducted risk management training. Distributed a handbook to supervisory staff that explained the workers’ compensation and liability claims reporting process, how to preliminary review insurance in written agreements as well as how to complete accident investigations.
Streamlined the City’s liability claim reporting and settlement process by implementing a Liability Claim Reporting Administrative Procedure and Policy.
Created draft Administrative Policies and Procedures for an Early Return to Work Program, Employee Injury and Illness, Vehicle Accident Investigation and Risk Management Coordination for Contract Preparation.
Strengthened the City’s Americans with Disabilities Act and Fair Employment Housing Act compliance process for reasonable accommodations and interactive meetings.
Educated staff to ensure that required claim forms, notices and benefits were timely provided.
Ensured that contractors and vendors complied with City insurance requirements in contracts and written agreements. Produced, edited and integrated insurance language into written agreements so that the City was protected.
Generated City Council staff reports, the annual risk management budget and required reports for other government agencies, staff, third parties and management.

Fri, 08 Mar 2019 00:00:00 PST SKILLS 

Risk Management

Workers’ Compensation

Customer Service

Budget Administration

Staff Training

Employee Safety

Contract Compliance

Policy Development

Insurance Analysis

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<![CDATA[Permit Technician ]]> MUNICIPAL RESUME 

Permit Technician – May 2018 to Present

I provide customer service to the public, including property owners, agency/utility representatives, contractors, engineers, and consultants by telephone and in person regarding code regulations, permit fees, and application procedures and permit issuance. Have been the rst technician to personally received thank you notes for my customer service. Provided basic plan check at Capital Engineering counter and review necessary corrections with applicant, verifying accuracy and completeness of information relative to compliance with Engineering Guidelines and other City, State and Federal requirements; verify contractor and subcontractor insurance coverage, construction bonds and City business license. Where I have written 90% of the training manual for the position that I currently hold. Issue permits in accordance with standard procedures or in the case of complex issues, with approval from appropriate City staff/officials, including building, code enforcement, and engineering. I was able to maintain and bring all backlogged unissued permit up-to-date. Research and provide engineering information, compile data and maintain division records and prepare various reports related to engineering permits, plans, studies, reports, etc. In charge of maintaining and ling plans, sketches, maps and other materials and records; compile and distribute related data and information, including permit activity and fee collection as appropriate. Calculate, collect and record fees, Submit check requests for refunds. Participate ling a variety of engineering maps, documents and records. Performs related duties as required. Attended and participated in city staff meeting.

Fri, 08 Mar 2019 00:00:00 PST SKILLS 

Basic Accounting


Microsoft Of ce

Filemaker Pro


Extremely organized

Customer Relations



Administrative Skills

Creative Problem Solving

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<![CDATA[Finance Director]]> MUNICIPAL RESUME

Deputy Director of Finance and Administration/Cost Analyst II - June 2009 to September 2014

Responsible for all financial aspects, including administrating a $106 million annual operating budget in three special revenue funds. Responsible for administrative programs including IT/MIS, Quality Care Management, Medical Records, Facilities, Safety and Contract Management. Managed $16 million worth of service contracts for Community Based Organizations who provided mental health services to the community.

Maintenance Services Manager/ Management Analyst II - March 2001 to March 2005

Maintained the City's street infrastructure (all streets, sidewalks, dirt shoulders, right-of-way landscaped areas, City trees, street sweeping, and storm water drainage system) with an annual operating budget of more than $4 million. Administered programs, contracts and projects as assigned by the Public Works Director, including the Public Works Department's $7.7 million operating budget. Served three years as the Mayor's and Vice-Mayor's transportation staff liaison.

Sanitation Manager - August 2004 to May 2005

Managed all aspects of the City's solid waste collection and disposal programs and was in charge of the City's $7 million Refuse Enterprise Fund.






Wed, 06 Mar 2019 00:00:00 PST SKILLS

Government finance professional with 20 years of progressively responsible management experience is seeking to

obtain a position within a well reputed organization; in-depth understanding of the principles and practices of

municipal finance and accounting operations; well versed in financial and statistical analysis, budgeting, and

forecasting for local government and nonprofit operations; adapts quickly to new environments and implements

systems that use continuous quality improvement techniques to drive operations to achieve business goals.



* Advanced expertise in MS Word, Excel and PowerPoint including pivot tables and lookup functions.

* Strategic Planning, Contract Negotiation, Change Management, Customer Service, Operations, Project and

Personnel Management.


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<![CDATA[Finance Director ]]> MUNICIPAL RESUME 

Interim Finance Director - January 2018 to October 2018

Oversee daily operations for Payroll, Accounts Payable, Utility Billing and other Finance Department activities. A member of the City Manager’s executive management team, provided expert professional assistance to City management staff, prepare and administer the City’s budget, and monitor revenues, expenditure balances. Represent the finance department at City Council meetings.
Budget Analyst (August 2017 to Present)
Analyzed financial data required for the five year annual budget presentation. Provided statement of operations reports to senior management. Prepare budget and financial reports in conjunction with Finance Director. Maintains accounting records and identifies trends to enhance the success of the City’s operations.

Chief Operating Officer - January 2008 to 2017

Orchestrated all bottom-line factors, including company vision, long-range strategic planning, financial analysis and control, strategic human resource management, government contracts, fundraising, and operations for the nonprofit organization.
Liaised with government agencies, oversaw major administrative decisions, managed facilities planning and preventive maintenance functions, and performed monthly financial evaluation of organization results. Led a 16-member cross-functional team and provided general oversight to 100+ employees. Selected Contributions:
Maintained and sustained a professional business relationship with insurance brokers, worker's compensation carriers, financial institutions, and all key vendors.
Directed all IT operations and integration functions and endorsed organizational efficiency.
Led implementation of Financial Edge NXT and ensured transparent grant reporting and better cost analysis.
Prepared operating budget valuing $10M and analyzed variances of key result areas.
Streamlined financial processes and introduced process improvements that enhanced productivity.
Implemented new payroll systems: Paychex and ADP Workforce Now; also enforced an electronic time and attendance system to monitor employee contract time allocations.
Collaborated with top-management to execute program change management process, navigating the transition of the one-stop intake center to a field based service center for clients; acquired vehicles and implemented safety programs to sustain the change.
Cardinal authority in reviewing, negotiating, and finalizing contracts for the organization; also authorized to sign checks.
Cultivated, solicited, and stewarded donors and contributed successfully to fundraising initiatives of the organization.
Led project management teams through due-diligence, prioritization, and development; executed multiple projects including $2M shelter building expansion, $2.5M historic building renovation, $500K solar panel installation and carport construction, and $150K commercial kitchen renovation.

Interim Executive Director - 2016

Within challenging role of Interim Executive Director for three months, led and managed top-cardinals of the organization: Director of Programs, Director of Development, Director of Human Resources, Director of Volunteers, and Accounting Manager. Administered all operations of the IT, Facilities, and Human Resources departments. Selected Contributions:Delivered accurate, timely, complete, and consistent management information to the Board of Directors and President.Attended Board meetings and contributed to planning, policy formulation, organizational development, and fundraising.

Director of Finance and Administration - 2000 to 2008

Spearheaded vision, strategy, and execution of core human resource and finance operations; managed efforts of an eight-member cross-functional team. Competently analyzed bids and proposals and assisted the facilities manager in negotiating contracts for equipment. Designed and implemented workplace health and safety programs.
Consolidated operations and corroborated growth of the organization as a key-member of the Finance Committee, Personnel Committee, and Facilities Committee.
Successfully led the migration of Peachtree to QuickBooks and supported large operating budgets and evolving accounting requirements.
Provided strategic support to facilities management team and ensured proper maintenance and repair of a 50-bed family shelter, an office space, and four program service facilities.
Led the charge into successful implementation of ADP ezLabor Manager and ADP PC/Payroll; provided best-practice insight and support to the HR manager on employee screening and selection, record keeping, benefit management, retirement account services, and risk and safety management.
Established user-defined codes for the billing system in Donor Perfect; complied with the grant reporting requirements.
Formulated and implemented annual operating budgets with value of $3.5M.
Corroborated efficiency across the accounting domain by implementing adequate control mechanism and ensured accurate measurement of financial information, reliable financial disclosures, and regulations-compliant reporting.
Co-ordinate efforts of an independent Information Technology contractor in building a new network server and configuring Microsoft Outlook to reinforce data management functions.
Managed property Management Company and ensured compliance with Low-Income Tax Credit requirements of a transitional housing project.

Administrative Manager - 1997 to 2000

Coordinated billing duties for government grants; also involved in balancing and reconciling payroll data. Collaborated with accounting consultants in preparing monthly financial statements and presented to the Finance Committee and Board of Directors. Engaged in facilities and vehicle maintenance, and oversaw repairs of kitchen equipment. Consulted lawyers for matters related to involuntary termination of employees, ensuring compliance with employment/labor standards and human rights legislations.
Proactively supported all aspects of annual fiscal audit, assisting independent auditors in reviewing financial records, accounts, business transactions, accounting practices, and internal controls of the organization.
Negotiated major leasing contracts for bed shelter and transitional housing facilities; also provided management oversight for capital investments in equipment and vehicles.

Fri, 22 Feb 2019 00:00:00 PST SKILLS 

Technical proficiency in MS Office Suite, Excel, Outlook, Caselle Connect for Government, Financial Edge NXT, Paychex, ADP Workforce Now, Peachtree, QuickBooks for Non Profits, ADP ezLaborManager, ADP PC/Payroll, DonorPerfect and Google for Nonprofits.

Strategic Planning and Implementation

Facilities Management/ Administration

Fund raising/ Donor Relations

Government Contract Analysts / Finalization

Utility Billing / Customer Service

Budgeting/ Finance/ Accounting

Internal Systems and Controls

Operations Analysis / Process Improvements

Executive Leadership/ Productivity Enhancements

Strategic HRM/ Payroll Administration

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<![CDATA[Code Compliance Officer ]]> MUNICIPAL RESUME

Senior Code Enforcement Officer - December 2007 to June 2012

Responsible for enforcing the Municipal Codes to provide a better quality of life in the City. Assist the police department when needed as a police officer. Restructured the animal control department to enhance the quality of service to the community. Responsible for starting a vehicle abatement program for the police department. Team member of city and community combined Task Force. The Task force was created to improve the quality of life to problem areas in the city. Supervised 1 code enforcement officer and 2 security officers before the Police Department was established in August 2009. Attend and provide monthly Code Enforcement Reports at council meetings for the City. May through October enforce municipal codes and patrol at the city.


Police Officer - 2002 to 2008

Provided training and supervision to new officers. Responsible for calls received to patrol duty. Special assignments included Department Background Investigator and Training Manager. Responsible for reviewing and correcting reports. Proactive in researching grants. Filled in for the Chief in his absence on numerous occasions. Participated in the youth explorer program. High level of customer service.



Wed, 13 Mar 2019 00:00:00 PDT SKILLS

20 years of Law Enforcement, Code Enforcement, Public Services, Loss Prevention, Security, Supervisory, Staff Training Experience and Business experience.

Proactive business & law enforcement professional with extensive experience in training and motivation. Fluent in Spanish. Gained a strong reputation with diverse contacts in the law enforcement field and community. Special training in all aspects of supervision, field training, motor vehicle accidents, drug operation and surveillance. Excellent communication, interrogation, interpersonal, and presentation skills. Outstanding leader with a firm but fair attitude and a reputation for honesty, loyalty, and integrity.

Highly organized and dedicated, with a positive attitude.






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<![CDATA[Engineering Technician]]> MUNICIPAL RESUME

Engineering Technician - January 2011 to PRESENT

Under general supervision, performs a variety of paraprofessional engineering office and field duties in support of professional engineering staff, involving drafting, basic design and construction drawing of public works facilities, review and issuance of special permits, engineering plan review, and field surveying and inspection; reviews building permits in the City’s computerized permit system;

Engineering Technician III  - January 2006 to 2011

Ensured 35 construction and maintenance projects were completed 100% on time, every time and under budget. Reviewed engineering drawings and evaluated 202 proposed construction projects by governmental agencies. Received, evaluated and approved engineering submittals, request for information, bid addendum's for construction reservoirs.

Administrative Support Analyst - February 2002 to November 2006

Prepared maintenance schedules and compliance reports for regulatory agencies. Acquired all permits from regulatory agencies and cities for 127 capital improvement projects. Tracked the progress of each construction site and created weekly reports for senior management. Prepared project payment spreadsheets and cost evaluations.


Fri, 22 Feb 2019 00:00:00 PST SKILLS

Project management – successfully directed capital projects valued at $18 million, completed on/under

budget, on time, every time.

Field operations – oversaw water system evaluations, fire flow teams and service installations.

Construction – managed the installation of 15 pump stations, 7 wells and 3 water treatment plants.

Maintenance – refurbished reservoirs ranging from one to seven million gallons.

Safety – created and delivered safety programs for entire companies.

Contracts – personally negotiated and signed 13 contracts with private contractors.

Compliance – obtained more than 130 permits and licenses for construction and renovation projects.

Customer relations – supported 270,000 customers for all technical issues.

Scheduling – scheduled construction, maintenance, fire flows and field check programs

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<![CDATA[Accounting Technician]]> MUNICIPAL RESUME

Finance Assistant II - Sept 2015 to Present

Manages all accounts payable duties including coding 500 invoices biweekly into the system, creating checks, issuing 1099 forms, and reconciling purchasing orders, Prepares monthly and annual financial and statistical revenue reports, Assists in the development and administration of the City’s budget, Prepares bank reconciliation for various City accounts including operating, payroll, and worker’s compensation.


Finance Assistant I - May 2015 to Sept 2015

Cash receipts: accepted payments from the public regarding charges for utilities, business licenses, parking citations, and other department fees. Coded, balanced, and prepared daily cash collection reports.



Mon, 11 Mar 2019 00:00:00 PDT SKILLS

Proficient with Microsoft Excel, Word and various accounting systems

Extensive experience in various aspects of accounting management, financial reporting, general ledger maintenance and account reconciliations


Strong analytical skills and ability to resolve discrepancies in financial data


Ability to work at a fast pace and meet deadlines




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<![CDATA[Public Works Manager]]> MUNICIPAL RESUME

Interim Director of Public Works - July 2014 to December 2014

Responsible for the day-to-day operations of all divisions within Public Works, including maintenance of streets, sewers, parks, buildings and the fleet, as well as engineering and traffic services. I was also responsible for the development and implementation of the department budget, $16 million General Fund and $200 million CIP budget, and the 5-year CIP budget. I was responsible for compliance with all storm water and NPDES regulations. The staff included 120 full-time and 40 part-time employees, and 10 direct reports.

Public Works Manager - April 2006 to August 2011

My responsibilities included: day-to-day operations of all divisions within Public Works, including maintenance of streets, sewers, parks, and buildings, as well as engineering services. Additionally, I was responsible for the development and implementation of the department budget and the 5-year CIP budget. Responsible for compliance with all storm water and NPDES regulations. I developed benefit assessment district for road maintenance. I managed the development and construction of Fire Department dorms.

Assistant to the City Manager - November 2002 to February 2006

Responsible for assisting the City Manager with the day-to-day operations of the entire City and working with the City Council and departments to handle constituent issues, as well as implementing Council policy directives. I developed and implemented city’s legislative platform.




Fri, 08 Mar 2019 00:00:00 PST SKILLS

professional leadership and vision to a

diverse city that values its employees and is committed to providing the highest

quality of municipal services to the community. Having worked in local

government for the past 25 years, I can bring to the City a wide breadth

of municipal experience, proven management and leadership skills, and the ability,

desire and commitment to move the City forward in terms of providing excellent

services to the residents, business community, as well as the employees. I can bring

direction in the areas of economic development, public works, finance, budget,

information technology, human resources, and all areas of City management.





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<![CDATA[Customer Service Representative]]> MUNICIPAL RESUME

Clerk Typist III/ Office Manager - 2008 to 2015

Providing clerical support to assigned personnel with specific responsibility for training and leading clerical workers. Communicating information to staff and the public. Providing complete and accurate records; and providing information and/or direction as may be requested. Responsible for maintaining employee records, including personal information, payroll and attendance, performance evaluations and training updates. Maintained and ordered as needed supplied for department main office as well as employee equipment and supplied.

Customer Service Representative -  1996 to 2000
Assisting commuters with route planning via public transportation. Giving route and schedule information for buses, rail lines and Metrolink. Using a Thomas Guide for walking instructions, locating parks, museums, and other entertainment venues. Responsible for mailing schedules and other information materials at customers’ request. Informing the public of major route changes due to weather conditions, special events and construction blockades.



Wed, 06 Mar 2019 00:00:00 PST SKILLS

Customer service professional for over 20 years with very strong

communication skills. Working knowledge of all general office equipment, including all applications of Windows, Works, Microsoft Word, Excel, Access, PowerPoint , Outlook and fax and copy machinery. Demonstrated adeptness in very high call volume and call center environments. Proficient in the areas of customer problem resolution and general customer care practices.. Experience in accounts payable and receiving, scheduling, and payroll .Typing speed of 45 wpm



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<![CDATA[Administrative Assistant]]> MUNICIPAL RESUME

File Clerk - December 2008 to January 2012

Maintained filing system for the material management Department. Organized and implemented a systematic and logical approach to the location of files by staff and administration.

Clerical Support - January 2007 to November 2008

Provided supportive services of computer operations, phone support, and maintenance of folders for Social Workers, filing, sorting and distributing mail. Operations of office machines. Faxing and coping of vital documents for the Case Workers.


Clerical Support - January 2008 to January 2007

Assisted and directed participants to the appropriate location of their appointments. Organized and maintained mass volume filing for the Department and Staff.




Thu, 21 Mar 2019 00:00:00 PDT SKILLS

Knowledge of general office equipment, Strong Communication Skills,

flexible in high-pressure fast-paced work environments. Motivated, fast learner, and problem solver, can be trusted to deliver accurate and reliable work on time.




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Senior Human Resource Analyst - March 2018 to Present

Provide management assistant to department executives, managers, and other personnel regarding recruitment and selection, classification and compensation, employee and labor relations, performance management, health and safety, and training and development. Coordinate and facilitate administrative and human resources management functions; assesses and evaluate departmental organization, budget, staffing and management practices; participate in the development of department goals and objectives. Interpret and administer employee’s contract with respect to grievances, wages or salaries, employee welfare, health care benefits, pensions, union practices and other stipulation. Consult with executives and department heads on personnel policies. Reduced time to fill for executive government positions from 8 months to 3 months. Carried load of 60 open requisitions with 70% filled in 3 months. Reduced employee turnover by 20% through implementation of new incentive program and bonus structure. Improved confidentiality levels to meet state and federal compliance requirements.







Mon, 18 Mar 2019 00:00:00 PDT SKILLS

Policy Development, Labor Law & Regulation, Compliance, FLSA, EEOC, ADA, FMLA, CFRA, PDL, ACA, OSHA, Workers Compensation, Full Cycle Recruiting, ApplicantPro, LinkedIn, Hiring and Retention, Background Screening, Benefits & Compensation, Administration, Management Development, Performance Evaluation, Vendor Contract Admin, Labor Relations, Labor negotiation.


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<![CDATA[Office Assistant ]]> MUNICIPAL RESUME

Office Assistant I - April 2015 to Present

Assist the Board Services and all West Basin Municipal Water District departments in the implementation of all administrative duties. Interface with all levels of management exercising a high level of confidentiality. Demonstrating excellent computer skills generating correspondences, mail merges, proclamations, certificates, binding assignments and scanning documents. Greeting visitors and placing them with employees for meetings. Attending outreach events on the weekend and interfacing with sponsors and the public. Assist with assembling board packets for all committee meetings, generating name badges and tent cards for meeting and visitors, data entry for the Board Services Inspection Trip program, administering confirmation and letter of regret to attendees, schedule committee, board and special board meetings in Outlook. Process invoices for the food orders for all meetings. Order food from vendors for board, committee and staff meetings, setting up and tearing down meetings. Process outgoing FedEx and US mail on a daily basis and answering various service lines interacting with the public and staff. I am the sole administration assistant for all West Basin departments.


Thu, 14 Mar 2019 00:00:00 PDT SKILLS

Highly proficient in Microsoft Windows, Word, and Excel. Quick and continual learner and can adapt to

new products, concepts, and work situations quickly and easily. Team player to improve work efficiency as well as that of the company or



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<![CDATA[Permit Technician]]> MUNICIPAL RESUME

Permit Specialist/Office Assistant – 2002 to 2010

Review plans, perform minor plan checks, directs applicants on development review process; perform administrative support duties and a variety of technical and complex clerical/record keeping functions including billing, records management and research; composed letters as requested by building and safety department; maintain ongoing record of completed transcription for quality control and time management; accomplish filing as necessary; receive incoming mail, sort, organize, process and deliver to office staff; compiled daily construction inspection list. Assisted customers with setting construction inspections. Maintain stock of office supplies; maintain office machinery.


Thu, 14 Mar 2019 00:00:00 PDT SKILLS

Eight years of permit specialist/office assistant experience with building and safety department. I have knowledge of general office procedures such as typing, filling, sorting mail, record keeping, and answering the telephone with a professional etiquette. I have excellent skills and have a friendly and patient attitude. With my experience, I have maintained confidential information and have acquired organizational skills communication and remained computer literate with knowledge of windows 8.1, spreadsheet, ms- excel , access, powerpoint, word, outlook and the internet. I also have knowledge of permits plus and permits plus tools computer programs used with the building and safety department.


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<![CDATA[Office Assistant ]]> MUNICIPAL RESUME

Office Clerk - October 2003 to September 2008

Used and maintained office equipment including copier, fax machine, and multiple computers. Front office duties included greeting visitors, determined which forms they needed, and directed them to the appropriate department based on their inquiry. Operated computer-based switchboard with multiple lines, determined nature of the call in order to transfer to appropriate department or person. Voter management activities included answering basic questions regarding voter registration and procedures, received and counted ballots from polls after voting closed, and reviewed accuracy of voter logs including confirmation of signatures and addresses.



Thu, 14 Mar 2019 00:00:00 PDT SKILLS

Excellent customer service skills while in the front office and on the telephone.

Skilled at using copier, fax, email, and online calendars for office management.

Able to type 35-40 WPM; 10-key proficient.

Efficient and accurate at data entry into State Registrar database and Excel.

Proficient in Word, Excel, Outlook, and PowerPoint.



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<![CDATA[Administrative Assistant ]]> MUNICIPAL RESUME 

Administrative Assistant – November 2017 to January 2018

Answer telephones (multi-line) - direct calls, transfer calls and take messages.
Assist residents and visitors. (English and Spanish)
Schedule appointments for residents to meet with the Property Manager to sign the lease contract.
Assist residents to report any changes of income or family composition.
Assist residents to make a rent payment.
Check status of new housing applications through Yardi Software.
Check balances or pending rent payments of tenants through Yardi Software.
Operate office machines, such as computer, photocopier, scanner, and fax machines.
Open, sort and route incoming mail, prepare outgoing mail, maintain and update filing.


Administrative Assistant – May 2017 to September 2017 

Answer telephones (multi-line) - direct calls, transfer calls and take messages.
Communicating and dealing with residents and visitors. (English and Spanish)
Prepare and receive annual re-examination packets for residents living on the project (Nueva Maravilla).
Schedule appointments for residents to meet with the Program Specialist to sign the lease contract.
Assist residents to report any changes of income or family composition. Provide applications/forms for parking sticker, school enrollment, employment/unemployment verification, DPSS Grants verification, Community Service, and Maintenance Reports.
Review renewal applications, and prepare letters for pending documents,
Handle confidential information such as crimes reported by residents, Social Security, Calfresh, Food stamps, Supplemental Income, Child Support and Disability/Unemployment.
Check balances or pending rent payments of tenants through Yardi Software.
Train student workers.
Operate office machines, such as computer, photocopier, scanner, and fax machines.
Open, sort and route incoming mail, prepare outgoing mail, maintain and update filing.

Fri, 08 Mar 2019 00:00:00 PST SKILLS 

Bilingual English/Spanish

Strong motivation and dedication to the job

Practiced effective listening skills

Able to make important decisions independently

Proficient in Microsoft Word, Excel, PowerPoint, 

Cheerful outlook and positive attitude

Outlook and Yardi (Software)

Strong sense of responsibility

Great customer service and organization skills

Ability to learn quickly

Type 45 wpm


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<![CDATA[Office Assistant ]]> MUNICIPAL RESUME 

Office Assistant I - April 2015 to Present

Assist the Board Services and all District departments in the implementation of all administrative duties.
Interface with all levels of management exercising a high level of confidentiality. Demonstrating excellent computer skills generating
correspondences, mail merges, proclamations, certificates, binding assignments and scanning documents. Greeting visitors and
placing them with employees for meetings. Attending outreach events on the weekend and interfacing with sponsors and the public.
Assist with assembling board packets for all committee meetings, generating name badges and tent cards for meeting and visitors,
data entry for the Board Services Inspection Trip program, administering confirmation and letter of regret to attendees, schedule
committee, board and special board meetings in Outlook. Process invoices for the food orders for all meetings. Order food from
vendors for board, committee and staff meetings, setting up and tearing down meetings. Process outgoing FedEx and US mail on a
daily basis and answering various service lines interacting with the public and staff. I am the sole administration assistant for all West
Basin departments.


Mon, 11 Mar 2019 00:00:00 PDT SKILLS

Many years of experience in Office Management and Executive Administrative Assistant positions supporting top-level executives, delivering high quality, proficiency, professionalism, meeting all deadlines and respecting all confidentialities. 

Well- versed in editing correspondence and documents, inputting and verifying alpha/numeric data, and generating reports and letters based on this data.

Highly proficient in Microsoft Windows, Word, and Excel

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<![CDATA[Office Assistant ]]> MUNICIPAL RESUME 

Senior Typist Clerk – May 2016 to December 2017

Handled phones and provided customer service.
Liaised with cross-functional teams in support of customer needs.
Greeted visitors and customers and determined to whom and when they can speak with specific individuals.
Prepared correspondence such as public hearing notice materials and final letters.
Sorted mail and distributed incoming messages and correspondence.
Maintained office supplies inventory and adhered to budgeting practices.
Managed all scanning projects through EnerGov software and records management.

Wed, 06 Mar 2019 00:00:00 PST SKILLS 

Fluent in Spanish: Written and spoken

Highly motivated to achieve set goals

Good eye for detail, and skilled in setting priorities

Remain calm and work well under demanding conditions

Well-organized and focused in coordinating projects

Effective working alone and as a cooperative team leader

Sharp, quick learner willing to get involved

Excellent organizational and communication skills

Student Information System (SIS)

Typing 46 wpm, Word

Answering phones

Data entry

ACES2 Excel ,WordPerfect 12, Raisers Edge ,Athena, EnerGov, Outlook, Kinder Track, Access

Comparing and proofreading

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<![CDATA[Account Clerk ]]> MUNICIPAL RESUME 

Account Payables – June 2018 to February 2019

Reviewing and coding financial information.
Prepare and processes documents for disbursement.
Monthly reports revisions on Excel Spreadsheet.
Assist with Aestiva receiving and closing purchase orders.
Scanned and filed documents into e network.
Provide support to the other accountants in the group, financial analysts, others within the corporate areas.

Tue, 05 Mar 2019 00:00:00 PST SKILLS

Detail oriented with the ability to work in a fast-paced and dynamic environment

Self-starter – ability tackle new projects with minimal direction

Strategic and multi task orientated

Team Player – excellent work ethic, flexible and willing to assist colleagues

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Human Resources Manager - July 2016 to July 2018

Collaborate with department leaders to align the workforce with the department's operations and business needs. Responsibilities include building partnerships with department members, assisting the department with the full spectrum of human resource activities (recruitment, promotion, selection, training, workers compensation, physicals, discipline ,performance management, leave of absence, onboarding, benefits, employee relation issues etc.), and advising and consulting on workforce strategies to support performance management, organization and leadership development. In addition, improve business strategies, structures, culture, and processes, achieve business objectives, and grow a customer-service culture within the organization.

Director of Human Resources - August 2014 to April 2016

Defined strategy and strategic business plan for Human Resources. Lowered recruitment cost by developing, initiating, and managing impact of business recruitment initiatives and internal processes. Initiated program that standardized employee training which led to increase in customer satisfaction by 30%. Lowered WC premiums by $300,000 by re-evaluating employee categories and classifications. Critically can analyze all areas of Human Resources to develop efficient process management or significantly reduce business expense. Successfully manage employee relation issues.

Fri, 01 Mar 2019 00:00:00 PST SKILLS

Skilled negotiator

Bi-lingual English/Spanish

Complex Problem Solver Orator/Training and Development

Staff Development Policy/Program Development

Government Relations Knowledge Cross functional team management

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<![CDATA[Assistant Planner ]]> MUNICIPAL RESUME 

Assistant Planner - February 2017 to January 2018

Provided assistance to the public regarding land-use inquiries at the counter, over the telephone, and via email
Processed, reported and evaluated entitlement applications (CUP, Subdivision, etc.)
Reviewed plan checks for development ensuring compliance with the zoning ordinance
Prepared staff reports and presentations for the Planning Commission
Evaluated, assessed and reviewed approvals for Special Use Permits, Temporary Use Permits, etc.

Legislative Analyst - September 2012 to February 2017

Staff person to the Budget and Finance and the Economic Development Committees
Provided analysis, review and evaluation of Budget and Finance and Economic Development Committee items
Worked on the consolidation and establishment of the new Economic Development Department
Evaluated, assessed and provided recommendations on Economic Development Department Budget Proposal
Led multi-department team in the development of a Request for Proposals for the former Lincoln Heights Jail
Led multi-department team for the evaluation and analysis to improve a small business incentive program
Provided monitoring and accounting for a special fund totaling approximately $23 Million
Provided analysis and recommendations to improve a business district attraction and retention program
Provided analysis for an amendment to the Disposition and Development Agreement for a Mixed-Use Project
Wrote reports relative to State and Federal legislation regarding economic development and housing programming.

Business Improvement District (BID) Intern - June 2009 to September 2012

Collaborated with a variety of stakeholders, community groups, business community, and city departments to improve
Downtown Huntington Park’s Business Improvement District
Organized and coordinated workshops, mixers, and trainings for the business community
Led and implemented community and merchant outreach program efforts in Downtown Huntington Park
Evaluated, monitored, and assessed the BID budget ($400K) for monthly presentations to the Advisory Board
Surveyed businesses to understand their needs and how to better serve them

Planning Intern - December 2009 to July 2012

Provided information regarding land-use to the public at the counter, over the telephone, and via email
Reviewed plan checks for development ensuring compliance with the zoning ordinance
Prepared staff reports and presentations for the Planning Commission
Evaluated, assessed and reviewed approvals for Special Use Permits, Temporary Use Permits, etc.
Provided input in the review of architectural design and CEQA analysis for major projects

Planning Intern - September 2008 to September 2009

Assisted the Deputy Chief of Operations Policy and Assistant Planner
Collaborated with the Industrial Land Use Policy Team to preserve industrial land and protect jobs
Led agency effort in implementing a recycling program within agency offices
Compiled and collected data for the Public Open Spaces – Strategic Goal Team

Mon, 25 Feb 2019 00:00:00 PST SKILLS 

Proficient in Word, Excel, PowerPoint, Photoshop, Illustrator, Publisher, Geographic Information System (GIS) analysis

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<![CDATA[Code Compliance Officer ]]> MUNICIPAL RESUME 

Code Compliance Officer - March 2016 to September 2016

Investigated and enforced the WHMC pertaining to:
Chapters 9 – Public Peace, Morals, and Safety - Noise (gas leaf blowers prohibition)
Chapter 15 – Environmental Protection, Pollution, and Solid Waste – Containers (solid waste containers – time placement)
Maintaining active cases in the Eden software computer tracking program
Monitoring and inspecting complaints from Code Enforcement Officers


Code Compliance Manager - 2006 to 2007

Managed, planned, directed, organized, and supervised the Code Compliance Division consisting of a comprehensive
Code Enforcement program and Animal Control/Shelter operations - totaling 24 staff members
Prepared an annual operating budget of 2.5 million
Drafted policies and procedures for both code enforcement and animal control
Write staff reports, make public presentations, and train field and office staff
Generated revenue of 1.2 million through the Cost Recovery Program (liens, costs, fees, and fines)


Building Rehabilitation Inspector - 2004 to 2006

Nuisance Abatement Team Coordinator (NAT) and Nuisance Enhancement Team Member (NET) for Supervisory District 2 (SD2)
Building Safety Liaison (SD2) – Health, Fire, Planning Sheriff, D.A., Environmental Programs
Rehabilitation Inspector for Supervisory District 1
Prepared and presented cases before the Building Rehabilitation Appeals Board


Code Enforcement Manager - 1995 to 2004

Developed, managed, planned, supervised and implemented a comprehensive Code Enforcement Program
Coordinated: Weed Abatement, Graffiti, Home Business Occupation, Shopping Cart Retrieval, and Property Sales Inspection Programs
Established: Weekend Volunteer, Ride-A-Long, Administrative Citation, and Substandard Rental Housing Programs
Drafted and reviewed ordinances and resolutions relative to property maintenance
Drafted and implemented a Division policies and procedures training manual
Make neighborhood, commission, and council presentations
Prepared an annual operating budget of $400,000 and prepare staff reports for City Council and Planning Commission


Code Enforcement Officer - 1994 to 1995

Investigated and enforced a variety of municipal code provisions evenings and weekends
Chief Code Compliance Specialist, (1990 – 1993)
Developed, managed, planned, and directed a comprehensive Code Enforcement Program
Established: Volunteer, Neighborhood Target Improvement and Abandoned Structure Programs
Drafted and reviewed ordinances and resolutions
Clean City Commission staff liaison
Prepared annual budget, division and staff reports
Make Commission and Council presentations


Code Enforcement Officer - 1988 to 1990

Developed and implemented an effective and efficient code enforcement program
Investigated and enforced a variety of municipal code provisions and regulations
Initiated the Commercial Sign Inventory/Abatement Program
Recommended code amendments and revisions
Prepared cases for criminal prosecution and/or administrative nuisance hearings


Community Conservation Representative - 1982 to 1988

Investigated and enforced a variety of municipal code provisions and regulations
Assisted Planning Division with zoning reviews/plan checks, etc
Prepared cases for criminal prosecution and/or administrative nuisance hearings
Performed neighborhood clean-up campaigns in targeted neighborhoods
Coordinated housing rehabilitation projects with the Housing Division


Code Inspector - 1979 to 1982

Investigated and enforced a variety of municipal code provisions and regulations
Conducted Fire inspections of commercial and Industrial establishments
Assisted Animal and Parking Control with enforcement
Trained Fire Fighters in Fire Prevention inspections
Prepared cases for criminal prosecution and/or administrative nuisance hearings

Mon, 25 Feb 2019 00:00:00 PST SKILLS

Twenty+ years’ experience in the Code Enforcement profession

POST “Penal Code 832” Certified (1994)

SCACEO/CACE “Basic, Intermediate, Advanced” Certifications

Obtained certificates in supervisory, management, customer service, personnel, budgets, employee development, etc.

Conducted “Code Enforcement” community workshops and public forums

“Neighborhood Beautification and Housing Commissioner” 1998-1999

League of California Cities “Helen Putnam” honorable mention certificate in “Community Service” for the “Code Enforcement Volunteer Program”  1999

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<![CDATA[Customer Service Representative]]> MUNICIPAL RESUME

Customer Service Assistant -  December 2016 to October 2017

Demonstrated consistent high levels of professionalism and courtesy with both customers and associate employees. Assisted customers with payments. Answered various questions policies, transfers, credit, and refund requests. Answered high volume calls in a quick and friendly manner.

Office Assistant - August 2000 to June 2002

Assist with daily assignments. I have been the assistant for the coordinator and staff.

Court Clerk Intern - January to March 2000

File documents, assist attorneys with legal documents such as pleadings, petitions and child support papers. Educational background experienced on family law, business law, and corporate law.


Fri, 22 Feb 2019 00:00:00 PST SKILLS

Excellent computer skills. I am able to communicate in Spanish and English.

Experience on Microsoft (Word and Excel, ect,) and knowledge of office procedures and practice. I have knowledge of QuickBooks for accounting, payroll, and Counselor Max program for Real state. I have experience on foreclosures, modifications, and other housing programs. I have experience on reviewing accounting reports for businesses and inputting info for AR and AP in the company.


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<![CDATA[Office Assistant ]]> MUNICIPAL RESUME

Cashier Clerk- October 2018 to Present  
Payments and registrations, answering phones and redirecting calls, taking messages, completing administrative tasks, maintaining supplies, greeting clients, answering to client inquiries, and ensuring hygiene and safety standards.

Clerk - January 2016 to August 2018
Intake new PRCS cases, Special conditions entered into the systems, Enter Warrant Issued and recalled into the system, answering phones and redirecting calls, numerical filing, running records, creating new files, backup receptionist and acts as secretary to the Director of the Alhambra PRCS office.

Thu, 21 Feb 2019 00:00:00 PST TESTIMONIAL

You were AMAZING! She was exactly what we were looking for. She was incredibly friendly with customers and learned our processes and work load very fast. We loved her.

 Director of Recreation & Community Services



Superior customer service, excellent comprehension and retention skills, reliable and efficient worker, able to work independently with little instruction, fast learner, organized, responsible, willing to take on any new task, eager to learn and quick to volunteer when short of staff, team player, dedicated, optimistic, ten key by touch, type 40 wpm and bilingual (Spanish).



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City Hall Receptionist - March 2017 to Present

Using amulti-line telephone answers and appropriately routes all incoming calls on the City’s general line. Receives and greets visitors to City Hall; directs visitors to their proper destination; in accordance with City policies and practices and management direction. Provides general information regarding City functions and responds to routine inquiries or complaints from customers and the public. Refers non-routine, sensitive and/or complex requests for information or complaints to appropriate staff. Reconciles processed work by verifying entries and comparing system reports to balances. Charges expenses to accounts and cost centers by analyzing invoice/expense reports; recording entries. Pays vendors by monitoring discount opportunities; verifying federal id numbers; scheduling and preparing checks; resolving purchase order, contract, invoice, or payment discrepancies and documentation Prepare and modify documents including correspondence, reports, drafts, memos and emails. Perform data entry and scan documents. Help prepare weekly reports and other departmental projects as needed.



Fri, 12 Apr 2019 00:00:00 PDT SKILLS

Maintain workload under pressure Proficiency in Microsoft Office

Able to effectively multi-task Work well with others and independently


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<![CDATA[Accounting Technician]]> MUNICIPAL RESUME

Principal Account Clerk / Staff Specialist - November 2016 to Present

Account reconciliation, GL Accounts and verify contracts using Amanda & Financial Management System (FMS). Audit 1000 + AP Operator edit list and approve batches in Financial Management System (FMS). Records retention-pack up files periodically and Resolve any AP batch discrepancies with AP Operator. Month end cleanup, check FMS for outstanding invoice edit list, void check entries, and invoice cancellation entries. Process voided checks cancel invoice and return checks and Employee Reimbursement review and record entry. Sales & Use Tax Accrues and Record Maintenance and Verification of documents for Refund and Petty Cash comply with City Policy. Preparations & distribution of payments and daily miscellaneous administrative duties (i.e. mail sorting & distribution). Customer service to department fiscal staff and walk-in customers and maintaining files and covering the Accounts Payable front counter and incoming calls.




Tue, 12 Mar 2019 00:00:00 PDT SKILLS

Automation of Accounts Payable


Team Leadership

Cross-Functional Collaboration

Ensuring Accounting Accuracy

Communication /Interpersonal



Auditing / Closing Processes

Organizational and planning Skills

Attention to Detail



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<![CDATA[Finance Manager]]> MUNICIPAL RESUME

Finance Operation Manager - December 2013 to December 2016

Plans, organizes, leads and monitor programs and activities related to the city’s financial operations, including accounting and revenue management; manages the City’s interim and annual financial reporting; internal and external audits; cost accounting programs; investment portfolio, debt payment and reporting activities; prepare complex fiscal analyses. Assist with preparation of biannual budget, Prepare quarterly Investment Report, Assist with the preparation of City’s reports to State Controller’s Office, Prepare Indirect cost allocation cost rate for grants, Debt Services management, prepare audit schedules and coordinate annual external Audit Prepare Financial Statement. Prepared Staff Reports for City Manager and Council approval.


Accounting Supervisor -  May 2012 to December 2013

Coordinate accounting activity with in Accounts Payable, Accounts Receivable, Treasury and payroll. Assist with annual budget preparation. Assist with the preparation of city's reports to the State and Federal Agencies. Prepare bank reconciliation, Enter and maintain fixed assets records, Prepare audit schedules and coordinate annual external Audit Prepare Financial Statements.

Financial Services Manager -  2006 to 2011

Supervise City-wide and Redevelopment Agency financial activity, as well as Supervise nine staff members within, Accounts Payable, Accounts Receivable, Business Licenses and payroll. Cash Flow and investment management. Coordinate annual budget preparation. Coordinate annual external Audit. Assist with the preparation of city's reports to the State and Federal Agencies. Debt services management. Prepare Financial Statements for City and Redevelopment Agency Review and reconcile financial statements to City's general ledger.

Accountant II - 2001 to 2006

Maintained all aspects of general ledger activities, including year-end closing and accruals for various city funds, Maintenance and reconciliation of the general ledger with other subsystems such as account payable, payroll, fixed assets, Responsible for all accounting activity for the Redevelopment Agency. Prepare and submit claims for different grants and LTF funds. Prepare government reports for Redevelopment Agency Prepare bank reconciliations. Prepare schedules for year-end activities for audit purposes.


Fri, 22 Feb 2019 00:00:00 PST SKILLS

Cash and investment management

Budget planning and forecasting

Governmental Finance and Accounting methodologies and practices

Business Management and operation

Preparation and analysis of financial statements


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City Engineer - March 2017 to January 2019

Generated and provided Scope of Work, Technical & Contractual Justification for Change Orders (COs) by reviewing Contract Documents including General Conditions, Performance Requirements, Metro Specification and Drawings Reviewed and analyzed the Design-Builder’s claims for finding of merit /no merit Prepared and produced proposal responses and position papers including gathering and compiling claims’ data. Reviewed and analyzed the Design-Builder’s claimed costs, Produced chronology, power point presentations, reports, exhibits and correspondence for claims, Supported the Claims Manager in preparing claims brief and fact findings, Coordinated and processed Request for Changes (RFCs). Produced bi-weekly photographic progress reports for the Project (Segment A & B1)




Wed, 13 Mar 2019 00:00:00 PDT SKILLS

Highly accomplished construction, contracts and claims specialist with more than 15 years’ experience in scope, cost and schedule control management for large infrastructure projects. Uses analytic approach to resolve complex field challenges with leadership and diplomacy. Proficient in preparing proposals by determining concept, gathering and formatting information, and writing responses. Highly skilled at preparing project estimates by analyzing proposals and requirements. Expert skills in AutoCAD, Excel and proficient in Project Management Software (Primavera P6 and Pertmaster).



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<![CDATA[Executive Assistant ]]> MUNICIPAL RESUME

Supervising Office Assistant II - April 2011 to October 2019


Demonstrated Capacity to Supervise 14 Office Assistant, Providing comprehensive support, management of service delivery systems and agency collaboration; demonstrating flexibility and patience, with a proven track record of problem solving, providing guidance on agency goals and objectives to all program personnel including physicians. Reports management Responsibilities; research and compile specialty reports, develop, organize and maintain confidential subject items with accuracy; manage, create and develop statistical reports and spreadsheets used to provide productivity, patient growth, identify trends and patient account management for various department.

Contract management; billing, purchase orders and requisition management for approved vendors; report And document management; research and resolve billing report discrepancies (identify and resolve errors). Place orders, distribute supplies and manage supply budgetary related reports and information.

Trainer and office troubleshooter; utilizing "super-user" skills and IT knowledge and expertise to repair and maintain structural and/or technical skills related to medical equipment, computers, phones, copy machines, fax machines, and miscellaneous office equipment and software including Electronic Health Records (EHR) systems, and MS office software. Human resources duties; conducting interviews, selecting candidates, training, payroll management, work performance evaluations, counseling and disciplinary actions. Identify and reward staff for achieving program goals; collaborate with other department supervisors on developing ways to promote, identify and reward staff for personal,departmental and/or program related goals and accomplishments.



Thu, 21 Mar 2019 00:00:00 PDT SKILLS

Employee Relations Staff Recruitment & Retention Payroll Management

Employee Administration Benefits Administration Employment Law

Training & Development Organizational Development PeopleSoft HRMS

Policies & Procedures HRIS & EHR Systems Bilingual Translation (Spanish)



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<![CDATA[Engineering Technician]]> MUNICIPAL RESUME

Civil Engineering Technician III - September 1989 to January 2004

Department of Public Works/ Environmental Management

Worked on complex design projects involving flood control systems throughout the County, California. Drafted design plans using Intergraph software, scheduling, produced maps, and ensured compliance with Federal flood insurance regulations and requirements.


Civil Engineering Technician I June 1986 to September 1989

Department of Public Works/ Environmental Management

 Provided support for survey of the Santa Ana River, as well as survey and maintenance of traffic signals in the County.





Thu, 21 Feb 2019 00:00:00 PST SKILLS

Proficient in Auto CAD, Studio Designer, Photo shop, Microsoft Office and Studio software Published article in ASID Newsletter: "Design Implications of California Code Amendments for LED Lighting" (2006). Fluent in written and spoken Farsi




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<![CDATA[Project Manager]]> MUNICIPAL RESUME

Public Works Director/City Engineer October - June 2005 to November 2009

Managed the Engineering Division, supervised 4 staff members. Managed the City’s Capital Improvement Program and NPDES permit. Remedied a Notice of Violation of the NPDES permit and avoided a $1.3 million fine. Wrote RFPs, reviewed consultant proposals, and administered consultant contracts. Reviewed development projects (including EIR/EISs), smart growth plans, and neighborhood specific plans. Served as Interim Public Works Director, managing 58 staff members, a $40 million capital improvement budget, and a $20 million operating budget.

Assistant Civil Engineer - September 2000 to June 2005

Managed design and construction of public works projects, including two Safe Routes to Schools projects. Obtained project clearances, including environmental reviews. Responsible for budget and schedule control, project close-out, and reimbursement by grant funders. Reviewed development projects for compliance with California Coastal Commission requirements and the City’s NPDES permit. Wrote successful applications for competitive grants.

Civil Engineering Assistant - May 1988 to September 2000

Designed, prepared plans and specifications, and managed construction of street pavement projects and park improvements. Managed the City’s Pavement Management System. Improved the Pavement Condition Index by 27 points. Managed design and construction of an Adult Day Health Care Center.








Tue, 12 Mar 2019 00:00:00 PDT SKILLS

CA Professional Civil Engineer License #56857 1997

CA Qualified SWPPP Developer (QSD) 2013

Envision Sustainability Professional (ENV SP) 2015



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Accountant - January 2003 to Present

Coroner/Medical Examiner Accounting, Public Administrator Accounting, State Claims and Reimbursements, Risk Management Reports, Grants Costs Accounting, Inventories and Fee Ordinances, Budgets

Supervising Accountant - March 1999 to January 2003

Responsible for Staff, Accounting & Audit, Contracts, Board Agenda items, and Budget Financial Reports




Thu, 21 Mar 2019 00:00:00 PDT SKILLS

 Word, Excel, PowerPoint, Access.



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<![CDATA[Planner]]> Municipal Resume

Associate Planner - May 2018 to September 2018

Interpret and implement, Federal, State, local laws and regulations related to land use, environmental planning and City objectives. Approve counter plan checks of less complex development proposals and minor development plans. Conduct review of moderate to complex development applications including plats, residential & commercial developments verifying compliance with General Plan, Zoning. Negotiate plan changes, and formulate recommendations in compliance with (CEQA), and all other applicable requirements.

Assistant Planner - June 2017 to June 2018

Take in and review applications such as development plan reviews, conditional use permits, minor modifications, variances and plats for compliance with City regulations. Interact with the general public, developers, elected City officials, and other professionals at public service counter, in the field, over the telephone, at public hearings, and meetings. Negotiate plan changes, and formulate recommendations in compliance with (CEQA), and all other applicable requirements. Prepares staff reports and recommendations for project reviews to appropriate hearing bodies. Research and compile information on various planning issues from other cities and multiple sources. Conduct inspections on commercial and residential projects for architectural design, floor plans, setbacks and Landscaping. Duties as Planning Commission Clerk including recommendation of Minutes and providing support to Staff and the Commission.

Development Services Assistant - May 2015 to January 2017 

Assist staff in collecting and preparing data for various planning projects. Answer telephone inquiries, assist professionals & the public with over the counter questions, zoning (using GIS) and minor project approvals. Process and review applications such as administrative projects, sign submittals, minor modifications and additions for compliance with City regulations. Ensure map accuracy by checking for correct square footage, depth, lot coverage and street frontage. Conduct inspections on residential projects for architectural design, floor plans, setbacks and landscaping. Conducts multiple office functions as needed, such as data entry, file management, and other duties as assigned. Send out receipts, approval letters, conditions of approval, plan corrections, transmittals and public notices




Fri, 12 Apr 2019 00:00:00 PDT SKILLS

Results-oriented professional with 4+ years of combined experience in land use development planning, project review, environmental review, analytical skills, communication skills, technical writing skills, public speaking skills and public administration.


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<![CDATA[Office Assistant ]]> MUNICIPAL RESUME 

Front Office Assistance/Receptionist - July 2017 to September 2017

Answered phones
Provided administrative assistance
Retained and organized file system
Scheduled and placed meeting organized
Mailed and personal mail received and forward
Provided customer service and direct them to their Special Need


Office Assistant - April 2017 to June 2017

Research and pre-screen clients
Gather personal and demographic information from clients using various documents
Input information received on client documents into internal database
Ensure accuracy of all information entered into database
Convert time sheets to bar codes
Report any concerns and information to Supervisors
Establish and maintain effective working relationship with co-workers and Supervisors


Information Processing Technician - May 2014 to March 2017

Ordered office supplies and negotiated prices with vendors
Picked – up office supplies
Administrate and organize Files
Managed office equipment
Researched and navigated websites
Gather personal and demographic information from clients using various documents
Input information received on client documents into internal database
Ensure accuracy of all information entered into database
Scheduled classes to candidates
Answered candidates that called in, with questions
Back up receptionist


Receptionist / Clerk - September 2009 to July 2013

Answered phone
Provided administrative assistance
Gather personal and demographic information from clients using various documents
Input information received on client documents into internal database
Ensure accuracy of all information entered into database
Retained and organized file system
Scheduled appointments and place them in orders
Mailed letters – checks and personal mail
Provided customer service to clients Special Need

Wed, 06 Mar 2019 00:00:00 PST SKILLS 

Bilingual Spanish, Customer Service, Inbound and Outbound Calls

Computer Skills: Word | Excel | Data Entry | 45WPM

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<![CDATA[Maintenance Supervisor]]> MUNICIPAL RESUME

Crew Supervisor Field Operations - 2007 to 2014

Supervised a crew of 5-12 in regards to street signs, markings, and graffiti, Planned and established work schedules, assignments, and production sequences to meet the City of Santa Ana's goals. Monitored employees' work levels and review work performance. Participated in budget preparation and administration, coordinating purchasing and documentation, and monitored departmental expenditures. Established guidelines for procedures and policies that comply with new and revised regulations, and direct their implementation. Provides training and job skills to prepare at risk youth for the current job market.


Street Maintenance Supervisor Sign, Street Markings & Graffiti (11/01 - 03/07)

Street Maintenance Supervisor Sign & Street Markings (11/97 - 11/01)

Motor Sweeper Operator

Street Maintenance Crew Leader (95 - 97)



Thu, 07 Mar 2019 00:00:00 PST SKILLS

Strong and proven capabilities in managing crisis events

Effectively communicate with all levels of personnel, management, and employees


Excellent verbal and written communication skills

Literate and Knowledgeable with Microsoft Word, Excel, Internet, and Email

Self-motivated, self-starter, dependable, reliable, detail-oriented individual and team player

Knowledge of all city guidelines, policies, and procedures

Knowledge of graffiti operations, street signage, and stripping



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<![CDATA[Office Assistant ]]> MUNICIPAL RESUME 

Office Assistant - April 2018 to May 2018

Taking inbound calls from the public and answering their questions pertaining to voting, transferring calls to designating person, calling them back when necessary.
Chatting online and answering public questions, transferring chats to other departments when necessary.
Mailing envelopes, registration forms, and voters’ guide book when requested from customer.
Making changes to the person's file such as, change of language and mailing them forms to update their status.

Receptionist/Admin - July 2017 to December 2017

Demonstrate creativity and innovation, work efficiently, show a record of success and have a passion for public service. Having the best employees provides the best service to the community.
Ability to perform a broad range of tasks. Understand and follow oral and written directions, effectively communicate orally, accurately receiving and transmitting information, establish and maintain cooperative relations with the public and others, and modify spreadsheets.
Respond to public inquires and requests for service from the public, answer phones, email, customer inquiries and performed office support, and other duties as assigned.
Order office supplies, update department roster internal directory for all Divisions. Provide information to customers and residents for bids and RFPs, such as construction information. Check Visitor Log daily for any current meetings. Greet customers over the counter.

Tech Specialist - June 2016 to November 2016

Work in the Concierge by greeting customers and assisting them by providing information and assistance to the general public, contractors, and engineers at the counter regarding permit applications requirements.
Researched old and current building permits, looked up house plans per customer request and microfiche records, log in daily walk-ins into excel sheet, by creating excel sheets also for daily walk-ins.
Record daily notes and log them in data apps system when customers pick up documents, plans corrections etc.
Record and report daily calls, voicemails, and emails into online inquiry system, print out forms for customers.

Fri, 22 Feb 2019 00:00:00 PST SKILLS

Proficient in MS Word and Excel, Outlook
10 Key Knowledge By touch
Quickbooks experience
AP, AR, and Collections experience
Bilingual in Spanish and English
Handled Payroll and Deposits
Type 40 WPM
Data Entry experience
Researched Microfiche permits
Lexus Program/ GOVClarity

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Accounting Consultant - January 2018 to November 29, 2018
Prepared the FY2016-2017 and FY 2017-2018 books of accounts available for yearly audit.
Prepared major adjustments on ADP Payroll.
Prepared bank reconciliations for eight (8) bank accounts
updated the lapsing schedule on Fixed Assets.
Amended the Chart of Accounts.
Made adjusting entries on Revenue Bond and the Local Agency Investment Fund.
Prepared the FY 2018-2019 Budget.
Prepared Financial Reports to the State of California.
Supervised the bookkeeper.

Senior Internal Auditor - June 29, 2005 to May 31, 2016
Conducted various types of contract audits to LAUSD Facilities Contract Services and Procurement
Divisions and applied mostly the Federal Acquisition Regulations (FAR) and Cost Accounting Standards (CAS). All audits were conducted in compliance with the General Accepted Government Auditing Standards (GAGAS), as follows: Incurred Cost ,Pre-Award , Change and Task Orders , Interim Performance Incurred -Basic, long distance and carrier charges in compliance with CalNet Integrated Services Contract.
Performance-Districtwide utilities consumptions and verified rebates from utility companies
Performance and Incurred for 5 years – Districtwide Workmens Compensation managed by Sedgwick CMS, Inc.

Auditor - November 25. 1998 to February 28, 2005
As Needed Auditor - March 09, 1998 to November 14, 1998
Conducted various types of contract audits to LACMTA’s Procurement Department applying the Federal Acquisition Regulations (FAR) and the Cost Accounting Standards (CAS) in compliance with Generally Accepted Government Auditing Standards (GAGAS), as follows: Overhead Rate , Change Orders ,Incurred Cost, Labor Rate , Compliance , Pre-Award , Defective Pricing
Provided audit services to the METRO’s Regional Planning & Development
Services included close-out audits of projects funded by Prop A & C
Conducted interim audits, or necessary, to determine the feasibility of continuing various projects

Fri, 08 Mar 2019 00:00:00 PST SKILLS 

SOFTWARES:  Ms Excel, Words and Outlook, AS400, JD Edwards, MACOLA, ACCPAC, Quickbooks, and MAS 90 Accounting Systems, ADP Payroll System, Turbo Tax, LexisNexis, and  excellent working knowledge of TeamMate (Auditing software) 

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<![CDATA[Engineering Technician]]> MUNICIPAL RESUME

Engineering Technician - December 2007 to Present 

Provide technical engineering and property information to the public, other City departments, outside agencies and others. Produce special purpose maps for the City Engineer, other city staff, as well as the public, utilizing ArcGIS Arc Map. Create plans utilizing AutoCAD for the City Engineer and other city staff as assigned. Review property legal and boundary descriptions. Conduct research and complete special projects as assigned from the civil engineers. Inspector in training: Perform field inspections to evaluate the work performed and materials used; verifies quality workmanship, quality of materials used, and compliance with plans, specifications, estimates and applicable codes and regulations; pressure tests water and wastewater systems and components; and attend final project walkthroughs. Mark sewer lines for blue stake; review street cut and right-of-way permits.

Plans Examiner - April 2006 to December 2007

Examined plans and blueprints for compliance with building, electrical, mechanical and plumbing codes, access requirements, and zoning ordinances; made corrections or requires corrections to be made so that plans will conform to regulations. Provided customer service; answered questions and concerns related to building codes and requirements. Responsible for performing engineering calculations for footing sizes, beam sizes, and roof spans, as well as square footage between building components such as doors, windows and amount of area occupied by components to ensure compliance with code. Review requests for permits, calculates fees and costs, and issues permits within scope of authority. Consults with architects, engineers, designers, contractors and homeowners concerning deficiencies with structural an non-structural requirements; interprets, applies and explains codes and regulations; resolves problems that arise due to code or structural design.



Thu, 14 Mar 2019 00:00:00 PDT SKILLS

Knowledge of codes, Ability to read blueprints and technical diagram, Proficient in Microsoft Office Suite, strong analytical and problem solving skills


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<![CDATA[Wastewater Operator]]> MUNICIPAL RESUME

Irrigation District (Wastewater Grade 5) -  2007 to 2014

Daily rounds and readings, Scada operation, UV disinfection, belt filter press, primary treatment, secondary treatment, tertiary treatment process including mixed media filters and disk filters. Reclaim operations including maintaining tank levels and pumps. Initiating work orders for maintenance, collecting laboratory samples and testing for process, confined space rescue training, training new operators and interns. Process troubleshooting, weekend lone operator, standby duties, Microsoft excel,spreadsheet, power point and word, chemical handling, ordering and unloading.

Wastewater Department ( Wastewater Grade 3 ) - 2007 to 2007

Daily rounds and readings, Scada operation, belt filter press, primary treatment, secondary treatment, initiating work orders for maintenance, collecting laboratory samples and testing for process, process troubleshooting. Microsoft excel, spreadsheet, power point and word, chemical handling, ordering and unloading.

Creek Wastewater Department (Wastewater Grade 3 ) - 2003 to 2007

Daily rounds and readings, Scada operation, belt filter press, primary treatment, secondary treatment, initiating work orders for maintenance, collecting laboratory samples and testing for process, process troubleshooting. Microsoft excel, spreadsheet , power point and word, chemical handling, ordering and unloading. Training new operators and interns.


Fri, 22 Feb 2019 00:00:00 PST SKILLS

Preventive maintenance Wastewater Grade 5 Certified

MSDS Online Advanced wastewater treatment

Microsoft word, excel, spreed sheet Laboratory samples

Chemical handling

Operational trouble shooting


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<![CDATA[Public Works Director]]> MUNICIPAL RESUME

Director of Water Quality Services - March 2006 to February 2014

Reporting directly to the General Manager, responsibility included managing the Operations, Maintenance, Industrial Waste and Laboratory sections of the District. Provided leadership and management to 22 employees engaged in performing operations and maintenance activities for a 20 million gallon per day wastewater treatment facility with a section budget of $16.4 million. Routinely made presentations to an elected board of directors pertaining to plant operations and maintenance and operating andcapital budgets.

Director of Public Works - November 2001 to March 2006

Reporting directly to the City Manager, responsible for the management of the Public Works Department. Providing leadership management and supervision to 63 employees engaged in five departmental division; Water Distribution, Wastewater Treatment, Solid Waste collection and transfer, fleet maintenance and street maintenance with a department annual operating budget of $24 million.

Water Resources Manager - February 2000 to November 2001

Reporting to the Public Works Director planned and organized the activities of the 8.5 million gallon per day wastewater treatment facility including an advanced reclamation facility (reverse osmosis plant), reclamation, laboratory, source control, wastewater and storm water collection systems, facility maintenance, and water distribution.

Water Pollution Control Plant Manager - August 1997 to February 2000

Reporting to the Public Works Director responsible for the leadership and management of the Water Pollution Control Division5 million gallon per day wastewater treatment facility. Managed the contract operation and maintenance services provided by the City.



Thu, 21 Feb 2019 00:00:00 PST SKILLS

Significant leadership, management and technical experience in public works, wastewater treatment, water distribution and

similar public agency environments

Preparation and administration of multi-million dollar operating and capital budgets

Staffing and Strategic Plan development and implementation

Classification and compensation study research and implementation

Represent the interests of management in labor relations and develop excellent working relationships with represented


Develop working relationships with City Councils and other elected boards and commissions, regulatory agencies and

community groups


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<![CDATA[Permit Technician]]> MUNICIPAL RESUME

Code Enforcement Officer/Building Permit Technician -  April 2012 to February 2013

Conduct a variety of field inspections to ensure code compliance. Prepare a full range of letters and notices to property and business owners. Refer cases to the City Prosecutor for prosecution and property liens. Customer service, public counter and telephones. Scan and archive old permits and microphase. Prepare monthly revenue report. Receive, review and process building permit applications. Review minor construction plans and calculate fees. Perform data entry, maintain records and files. Compile daily inspection requests for building inspector.

Building Permit Technician II - November 2004 to October 2009

Permit Technician California Credentials, CALBO. Promoted from Permit Tech I to Permit Tech II. Customer service, public counter and telephones. Receive; review and process building permit applications. Review minor construction plans. Calculate and collect appropriate fees, balance cash drawer daily. Perform data entry, maintain records/files, and prepare reports. Research and compile residential/commercial property abatement. Speak at community meetings to promote safety.

Parking Enforcement Clerk - 2003 to 2004 

Customer service, public counter and telephones. Receive, review and process parking citations/vehicle impounds. Perform data entry, maintain records and files. Calculate and collects fees, balance cash drawer daily. Process administrative reviews.



Mon, 25 Feb 2019 00:00:00 PST SKILLS

Excellence driven, supporting Executive staff Motivated and resourceful problem solver - flexible and committed professional Results-oriented with strong organizational and communication skills, trustworthy with confidential information.




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<![CDATA[Administrative Services Director]]> MUNICIPAL RESUME

Interim City Manager/Admin Services Director - January 2015- to October 2015

Responsible for the day to day management of City functions including overseeing all City Departments including Public Safety (Police and Fire), Finance, Human Resources, Public Works, Community Services (Parks, Recreation, and Transit), Community Development (Planning and Building Safety), Water and Electric Utilities, and Economic Development. Saved the City $28,000,000 with a successful refunding of the outstanding Water and Electric Utility Bonds. Managed rating agency presentations resulting in an upgrade to the City’s Electric Utility Bonds from a BBB to an A, and despite the threat of declining revenues managed to maintain the City’s A rating on its Water Utility Bonds. Collaborated with elected official and private developer to finalize plans for a major upgrade to the City’s core downtown which will result in a four building mixed use complex. The complex is expected to generate over $200,000 in new revenues for the City.

Chief Financial Officer - 2004 to 2010

Managed an entire division, including information services, human resources, safety and risk management, contracts and procurement, fiscal management, and financial planning for a major wastewater agency. Received numerous awards recognizing excellence in performance of best practices (procurement and budgeting) and financial reporting. Restructured and streamlined the Agency’s budgeting and financial policies to create greater transparency, accountability, and understand ability. Exercised oversight of the preparation, control, and monitoring of a $200 million dollar

Chief Financial Officer -1999 to 2004

Managed the finances of one of the largest infrastructure projects in the history of the state, a $2.4 billion dollar program budget with multiple projects and numerous state, federal, and private funding sources. Directed a team of consultants, professional, technical, and clerical staff handling accounting, financial statement and budget preparation, audit coordination, human resources, and risk management. Entire project was completed on time and on budget.






Thu, 14 Mar 2019 00:00:00 PDT SKILLS

Over twenty-five years of experience in financial management including managing significant financing

programs for major government agencies. Proven expertise in budget development, monitoring, and

control; treasury management, accounting and auditing, human resources, risk management, and

general administration. Valuable experience collaborating with staff and board members.




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<![CDATA[Executive Assistant ]]> MUNICIPAL RESUME 

Administrative Service Analyst - September 2014 to December 2016

Provide high level of administrative, technical and analytical support for a government department including budget management, strategic initiative leadership and coordination
Coordination of various departmental and management meetings
Responsible for maintaining calendar and travel arrangements for the management team
Execution of decisions on day-to-day administrative operations including procurement, travel, processing payroll, events and activities that involve coordination with various
Assists with the design, implementation, and maintenance of the department’s contracts and compliance
Prepare Time Study and Time Sheets for management


Executive Assistant to the Mayor and Chief of Staff - March 2013 to June 2014

Perform administrative duties, such as meeting agendas and minutes for departmental meetings, schedule appointments, meetings, and programs
Ensure efficient running of departmental operations by exercising strong organizational and administrative skills
Handle travel arrangements and set up itineraries for the Mayoral staff and City Council
Assist the City Manager and City Analyst with departmental budget query, balance checking, budget reporting, and request for payments and transactions verification
Generate purchase requisitions and expenditure reports for office equipment procurement;
Coordination of the Mayor's State of the City addresses, exhibits and public documents with the Chief of Staff and outside agencies.
Represent Mayor's office at weekly agenda conferences with City Manager and department heads.

Fri, 08 Mar 2019 00:00:00 PST SKILLS 

Software: Word, Excel, PowerPoint, Outlook, Internet, Publisher. BanWeb, Banner, Complytrac 

Proven ability to interpret and apply policies and procedures

Pro-active and initiative-driven and strong analytical skills

Competency in organization and professionalism

Ability to establish and maintain professional relationships and work effectively both independently and as part of a team

Ability to maintain confidentiality

Excellent communication skills, orally and written

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Accountant - February 2018 to May 2018

Performed diverse professional accounting administration work required to assist, facilitate and coordinate effective accounting practices and policies; conducted special fiscal studies; performs analysis; develops and recommends improved accounting methods and procedures; prepares reports on fund availability and obligations; Coordinate and prepare of variety of fiscal reports, statements and schedules; Review accuracy of invoice payments to vendors and service providers and resolves issues with vendors regarding purchase orders, invoices and payments; Coordinate the work of
subordinates in the maintenance and reconciliation a variety of ledgers, reports and records ensuring accuracy and journal entry postings; Coordinate receipt and processing of payroll records for new and existing employees, ensuring accuracy and compliance with policies, procedures and regulations and enter payroll data; Prepare payroll and related reports including tax deposits, quarterly reports and W-2 forms; ensure accuracy of payroll taxes for State and Federal quarterly and annual returns;

Accountant - 2017 to 2018

Under general supervision, performed professional accounting work, including auditing, analyzing, and verifying fiscal records and reports, prepared financial and statistical reports, provided information to City staff regarding accounting practices and procedures, and reconciled general ledger accounts; assisted in preparing the City’s annual budgets; prepared year-end audit reports and schedules.

Financial Specialist - 2016 to 2017

Provided customer service to the general public, business license applicant, and existing licensees
Assisted customers in obtaining the correct business license and ensure compliance with all city license ordinances
Interpretation of the City of Banning municipal codes, ordinances, and policies regarding the various licenses
Receiving and processing the licensees payment for new licenses and renewals (150-250 per month)
Generate monthly license renewals: query the data, print, stuff and mail them (150-200 per month)
Data entry input to HdL business license software, print and mail the Business License Certificates
Communicate with internal and external customers in person, via telephone calls and emails
Reconcile the Business License software to the ERP Public sector software cash receipts postings
Generate FYE reports for the independent auditors

 Accountant - 2012 to 2013

Assisted the Accounting Manager in the FYE Closing for 2012 that was in arrears to include reconciliation of G/L accounts, correcting Journal entries, posting thereof and working with the auditors to present them with reports and documentation to accomplish the satisfactory close of FY2012 in May of 2013.
Assisted the Water Dept. with Customer Service at the counter and posting to automated software
Counted the deposits for the Water Dept. and made deposits on a daily basis.
Assisted the Accounting Manager with “as needed” special projects (Analyzes, reconciliation’s, schedules)
Coded the Property Tax revenue received in April 2013, and wrote up the procedure on how to write the journal entry
Reviewed all staff Journal Entries for integrity, entered to General Ledger and Posted


Senior Accountant - June 2012 to September 2012

Accomplished taking Payroll Accruals to automation in the KEMPS payroll Software at my suggestion
Employee’s time tracking for Vacation, Sick Time, Comp Time, etc. on Excel Spreadsheets (I automated)
Created a custom report in KEMPS payroll software to generate multiple reports for Taxes, Garnishments, etc. all into one (cutting payroll processing over one and a-half to two hours per payroll period)
Full Cycle in-house payroll for 66-70 employees
KEMP Software for timekeeping (to be used for Payroll and Grant Accounting Reporting)
Prepared Monthly Journal Entries
Reconciliation of Balance Sheet Accounts, filing, photocopying and other duties as assigned

Special Districts Accountant - 2006

Temporary assignment to enter Special Districts information into a new software
Verification that Districts had correct addresses within each
Verification thereafter that property owners were being properly assessed charges

 Accountant - 2005

Budget preparation for FY 2005/06
RDA Pass-Thru monies research for pending litigation (successful in the city not incurring fines or fees)
Year-End audit preparation, guiding and training the staff how to reconcile Balance Sheet accounts
Bank Reconciliation’s
Special Projects as assigned
Supervised and reviewed the work of two (2) Payroll staff team members

 Accountant - 2004 to 2005

Assisted in software conversion, implementation and setup of accounts (from DOS to ERP), & provided on-
going staff training
Reconciliation of Balance Sheet accounts
Account analyses
Journal Entries preparation, data entry and postings
Supervised Payroll, Accounts Payable and City Business License

Accounting Analyst -  2004

Assisted the Controller with Budget preparation for FY 2004/2005 Operations
Prepared 5 Year Construction In Progress (CIP) projections and schedules
Compiled monthly consolidated Financial Statements and Balance Sheet for 3 Enterprise entities
Re-audited 6/30/03 CAFR after computer conversion to verify accuracy in the parallel accounting softwares
Regular monthly reconciliation of Balance Sheet accounts3


Senior Accountant - 2003 to 2004

Highly complex Bank reconciliation’s were 6mo. in arrears. I brought current in time for FYE 2003 audit
Fixed Assets for GASB34 compliance. I gathered information and input to accounting software
Prepared FYE audit schedules and supporting documentation for Bank Reconciliation’s and Fixed Assets


Sr. Budget Analyst - 2002

Assisted with $800MM budget preparation (regular budget and two additional contingency budgets with a
5% and 10% reduction due to pending government funding cutbacks)Reviewed and approved or denied request for encumbrances given respective Fund balances were available

Mon, 25 Feb 2019 00:00:00 PST SKILLS 

EXCEL 2007, 2010 & 2013 WORD 2010 & 2013

Accounting Software - Enterprise Resource Programs (ERP): SunGard Naviline HTE, SAGE, J.D. Edwards-One World, PeopleSoft, BiTech –IFAS, InForum Gold - EDEN, and InCode InVision

Fixed Assets Applications: FAS2000 and FAS Encore. Payroll Software: KEMPS. Business License Software - HdL

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<![CDATA[Public Works Director]]> MUNICIPAL RESUME

Public Works Director - October 2017 to Present

Manages, plans, and directs the operations of the Public Works Utilities Department which includes Transportation Engineering, Civil Engineering, Sewer, Storm Drain System Improvements; Water and Sewer System Operation/Maintenance and Safety Compliance; Storm Drains and NPDES compliance program; environmental review; planning/development/management of CIP program; development plan check; Street Improvement and Maintenance Program; Street Sweeping services; Fleet Services, R/W inspection; grant acquisition and administration.

Public Works Director - January 2013 to October 2017

Manages, plans, and directs the operations of the Public Works/Municipal Utilities Department which includes Transportation Engineering, Civil Engineering, Water, Sewer, Storm Drain System Improvements; Water and Sewer System Operation/Maintenance and Safety Compliance; Storm Drains and NPDES compliance program; environmental review; planning/development/management of CIP program; development plan check; Street Improvement and Maintenance Program; Solid Waste Collection/Street Sweeping services; Fleet Services, R/W inspection; grant acquisition and administration.

Interim Public Works Director/City Engineer - April 2012 to November 2012

Managed, planned, and directed the activities and operations of the Public Works Department including General Engineering Services, Traffic Engineering, CIP project planning/design/development; Street Maintenance and Improvement Program; Wastewater Collections System; Storm Drain Improvements & Maintenance Program; Safety Compliance; environmental review; development plan check; Tree Maintenance, Landscaping & Graffiti removal; R/W inspection.

Public Works Director/City Engineer - May 2006 to June 2011

Managed, planned, and directed the operations of the Public Works Department which includes Transportation Engineering; GIS; Civil Engineering; Water, Sewer, Storm Drain System; planning, development, management of CIP program; Street Improvement and Maintenance; Storm Drains and NPDES compliance program; Water and Sewer System Operation/Maintenance and Safety Compliance; environmental review; development plan check; Facility Services; Solid Waste Collection/Street Sweeping services; Fleet Services; R/W inspection.






Fri, 15 Mar 2019 00:00:00 PDT SKILLS

MS Office (Pro): Word, Excel, PowerPoint, Outlook; MS Project; AutoCAD Map (2010); ArcGIS; Adobe Professional.

26 years of experience. Adept at planning, managing and directing all aspects of

municipal public works functions with a focus on civil engineering and construction management aspects for large-scale

public works projects. Extensive knowledge and experience in public works design, construction, operations and

maintenance including Budgeting,



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<![CDATA[Financial Analyst]]> MUNICIPAL RESUME

Grants Management/Financial Analyst - June 2015 to 2018


Implemented the Medi-Cal reimbursement program for ACCESS services providing a savings of $1.7 million per year in operating costs. Lead grant writer for numerous competitive grants totaling over $23 million dollars. Invited speaker at the 2016 California Association for Coordinated Transportation (CalACT) conference on the topic of sub-recipient monitoring and special transportation regulatory compliance. Manage all sub-grant recipients of federal and local funds. Budget creation & monitoring. Developed and manage capital and operating budgets up to $98 million. Public and Specialized Transportation Advisory and Coordination Council representative. Grant research, writing, milestone reporting and grant closures.


Auditor - January 2015 to June 2015

Achievement: Request for grant proposal application reviewer for the Ryan White Part A grant application. Conducted fiscal and program audits; verify accuracy and effectiveness of accounting records and transactions. Analyzed data and gave guidance on sub recipients ADA and DBE policies. Prepare audit reports and make recommendations on findings. Conduct audit conferences with program or contractors’ management to discuss audit findings and specific accounting, contract compliance or internal control problems. Provide technical assistance to support or improve contractor performance, fiscal processes and compliance.



Wed, 20 Feb 2019 00:00:00 PST SKILLS

Proficient in Microsoft Office, Quickbooks, SAP, TRAMS and TEAL. Additional core competencies include:

 Grants Writing & Management

Financial Management & Accounting

Milestone Reporting & Project Leadership

Budget Management & Forecasting

Team Building

Government Grant Review

Internal & External Auditing

Compliance Analysis

Presentation Development & Public Speaking

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<![CDATA[Finance Director]]> Municipal Resume

Accountant - March 2011 to Present 

Providing support to the City's Accounting Dept. Duties include month-end JE's, Bank Recon, Processing Payroll, Daily Cash Receipts, Purchase Order Processing, Bank Deposits, A/P review, assist with annual Audit Review, and Budget Prep as well back-up to full-time Accountant and Accounting Technician.

Director of Finance - September 2003 to April 2005

Head of Finance Department overseeing the following areas: Accounts Payable, Accounts Receivable, Business License, Dog License, Payroll, Grants (CDGB, Prop A & C, TDA, LLEBG, COPS, AQMD, Child Care, Older Americans Act and Recycling Grants, etc.), Cashiering, Purchasing, Receptionist Area, MIS Dept., Budget Prep for both the City and the Redevelopment Agency, annual reporting and audit prep, supervised a staff of seven employees. Provided support to fellow department heads, City Manager and Council.

Senior Accountant - October 1994 to April 1996

Responsible for the planning, budgeting and implementation of financial policies within the City's Redevelopment Agency. Examples of duties include preparation of the Stated Controllers Annual Report, SOI, Fiscal Agent Statements, assist in the preparation of grant applications, budget analysis, field audits as related to franchise fees, Asset Seizure Fund audit and maintenance, IT and Sales Tax pass-through agreements, CFD's (Mello-Roos) reporting and maintenance. Prepare and present agendas and reports to CFD Commission.






Fri, 01 Mar 2019 00:00:00 PST Skills

15+ years experience in local government & non-profit organizations.

Experience includes entry level to upper-management positions.

Emphasis on Policies and Procedures

Finance & Human Resources Experience



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Executive Assistant/Clerk of the Board of Directors - April 2014 to March 2015 

Office of the General Manager. Able to anticipate potential issues and opportunities and formulate appropriate strategic response; Managed the affairs of a five member elected Board. Prepared Board of Directors agendas for three separate entities; Managed Board of Director's calendars and travel itineraries.

Interim City Clerk/Assistant City Administrator - June 2013 to April 2014 

Office of the City Administrator Represented the Administrative Office on internal matters as assigned; Transcribed from tape to prepare minutes, correspondence, memoranda, reports legal matters; Implemented t records retention schedule and develop comprehensive records management program citywide; Assisted the City Administrator with codification of the municipal code, establishing policies and procedures; and creating organizational structure to the Office of the City Clerk; Maintained files including City Council files, Campaign Disclosure files in compliance with Conflict of Interest Code provisions; Effectively documented, logged and maintained public records act request files and related correspondence; Established goals, policies and procedures for the day-to-day operation of City Clerk's Department; Ensured compliance with State and local regulations pertaining to legislative processes.

City Clerk - November 2008 to April 2012 

As Department Head planned, directed, coordinated and managed the daily operations of fast-paced City Clerks Office including a staff of three members; Responsible for goal-setting and developing strategic vision for the department in alignment with Cityís overall mission; Managed, supervised, trained, reviewed and evaluated the work of subordinates in accordance with personnel rules and regulations; Prepared departmental budget working closely with the Office of the City Manager and Finance Department staff; Served as project manager for complex technology projects including website redesign project; Provided managerial assistance to the City Manager and Assistant City Managers as well as to members of the City Council; Possess excellent understanding of the Council-Manager form of government and the relationship between the City Managers Office and internal departments.

City Clerk/City Treasurer - May 2007 to November 2008 

Planned, managed, and oversaw City Clerk Department while reporting directly to the Mayor and City Council; Established goals, policies and procedures for the day-to-day operation of City Clerks Department; Ensured compliance with State and local regulations pertaining to legislative processes. Maintained all city records, effectively managed election activities and coordinated agenda preparation process while implementing best practices. Prepared a variety of reports for the Mayor and City Council including treasurers reports.

Deputy City Clerk - April 2003 to May 2007

Under direction of the City Manager, provided administrative oversight of the day-to-day functions of the City Clerks Department; Planned, organized and directed operations related to records retention, records management, agenda preparation, legislative archival of city council actions and coordinated election process.




Thu, 21 Feb 2019 00:00:00 PST SKILLS

Able to anticipate potential issues and opportunities and formulate appropriate strategic response;

Highly organized, professional and exhibit keen attention to detail in all aspects of performance;

Understand public policy issues and knowledgeable of public policy formulation process;

Consensus builder who respects divergent opinions and strives to develop win-win solutions ;Set up goals, priorities and objectives and follow-through on projects and commitments;

Technical knowledge of equipment used in City Clerks environment (iPads), Netfile, Laserfiche, Legistream, Granicus and others.



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<![CDATA[Civil Engineer]]> Municipal Resume

Civil Engineer - August 2016 to March 2017

Led a team of painters. One of the largest bridge painting job in California. Built and experimented a robotic maintenance system. Successfully met the Caltran (California DOT) regulations for quality control and bridge routine maintenance. Documented and delivered timely progress reports as required.

Civil Engineer - October 2004 to March 2012

Planning the renovation of old city sewer pipe, preparing report and packaging impacted area into project and ready for bidding


Fri, 01 Mar 2019 00:00:00 PST Skills

Civil engineering experience on sewer, road, bridge design and renovation




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<![CDATA[Accounting Technician]]> MUNICIPAL RESUME

Accounting Technician - March 2015 to November 2015 

Maintaining the maintenance of manual or automated systems requiring the application of double entry and accrual accounting principles. Compiling narrative and statistical reports by location sources of information, devising forms to secure data and determining the format of the finished product; formats computer reports and spreadsheets. Classifies transactions that could be entered in several different kinds of accounts. Make adjustments and reversing entries for the accounting department on several specialized and complicated accounts within the department. Prepare calculations and reports for budgets and claims from a variety of data accounting records, and computer products; prepare regular reports of revenues and expenditures for management. Authorizes expenditures, transfers and reports. Maintain object codes and adjust inventory records


Supervising Accounting Assistant - December 2005 to June 11, 2014

Prepare cash account deposits, Maintain logs of incoming or outgoing items, Post financial transaction to accounts and reconcile clients accounts, Adjust ongoing accounts and balance, Access computerized account files to obtain or update data, Collect and receipt for monies, post cash receipts, prepare cash drawers, Check against receipts to balance cash drawers, Review financial transaction for accuracy and compliance with procedures or regulations, Involve searching for technical data and detailed explanation, Assigning and assessing work assignments on a daily basis, Plan for implementation of new procedures and act as a liaison between staff and managers, Ability to understand government codes, practices and procedures. Leadership, ability to work and make decisions independently, Preparing and compare invoices for auditing, Created, maintained, and updated State project report.



Mon, 25 Feb 2019 00:00:00 PST SKILLS

Talented and highly-organized Administrative and Accounts Receivable/Payable Coordinator with over 25 years of hands on experience

Customer and quality focused


Team player and to be able to work across organizational levels/units

Software: MS Excel, PowerPoint, Visio, Word, Outlook, Access, PeopleSoft, SAP

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<![CDATA[ Financial Analyst ]]> MUNICIPAL RESUME 

Financial Analyst - June 2017 to August 2017

Cash reconciliations, payment date accounting, monthly reporting and report production, daily modeling, analysis and reporting and financial Analysis
Responsible for the day- to-day general ledger accounting and reconciliation, financial reporting and analysis for assigned functional areas
Research and resolve finance inquiries for assigned functional areas
Investigate and report to the Assistant City Manager any inconsistencies or improprieties
Analyze data to ensure proper accounting procedures have been followed
Provides technical assistance to department staff by conducting research, analyzing data and drafting documents and materials for review; responds to requests for information from the public
Provides internal and external customer service for the city


Systems Accountant - September 2014 to February 2015

Provide support to all DPSS departments in reporting resources with complex accounting and auditing functions
Maintain communication with department managers on continuous changes in reporting requests and system updates in accordance of principles and practices of accounting and auditing guidelines
Write programing code in MS Access to develop management needs in financial reporting
Build and create MS Access databases, applications and reports in conjunction with management needs
Actively run database queries and build tables in support of building applications for report purposes
Assist in single audit preparation of reports, data support and other related duties as required


Senior Accountant - March 2012 to May 2015

General and Payroll Bank Reconciliation to AS400 Fund Accounting System and SAP in preparation for audit
Perform complex accounting and auditing functions to maintain GL accounts and reporting functions
Accounts Receivable and Payroll account reconciliation and research to appropriate accounts
Grant funding reconciliation including audit of Federal, State and local grants in accordance of principles and practices of accounting and auditing guidelines
Issued Bonds Accounts fund reconciliation
Prepared proposed city wide budget for council approval utilizing historic information with future needs and funding


Senior Accountant - February 2011 to October 2011

Analyze property violation case files individually to determine recoverable cost
Administration of established policies and procedures, while having on-going contacts with program managers, control agencies, local governmental jurisdictions, vendors, and members of the public.
Billing of all recoverable costs cited under code regulations and Ordinance 725, utilizing programs such as CORE, Revenue Experts, IMSA, Data Quick, GIS and QuickBooks
Document and update systems regarding all billed receivables of recoverable costs and account balances, initiate a property tax lien on unpaid balances
Updated procedures regarding allowable billing costs while department guidelines continue to change


Accounting Officer - January 2007 to February 2009

Reconcile and remit all cash received to State Controller’s Office utilizing CALSTARS reports H03, B04, DB1 and S01. Prepare and submit Non USPS Agency Collections report and Fixed asset schedules
Process, analyze and review all payments regarding contracts and claims. Ensuring timely payments utilizing the policies and procedures set by the State Administrative Manual, Department of Finance and State Controller’s Office.
Reconcile Trust Office Patient Account Balances via CALSTARS and TACS reports to bank account.
Utilize accounting programs TACS and CALSTARS to perform professional accounting duties of above average difficulty in the establishment and maintenance of accounts and financial records for agency activities
Maintain and audit government accounting records for funds administered by the department; prepare, review and analyze financial reports, statements, accounts and records in compliance with State Controller
Maintain the General Ledgers; reconcile the General Ledger to SCO; review expenditures against allotments.
Exercise moderate supervision in the administration of established policies and procedures, while having on-going contacts with program managers, control agencies, local governmental and other outside agencies
Conduct and assist external auditors of patient inventory and funds during the annual audit process
Administer contract agreements in compliance with SCO guidelines to process vouchers, warrants to vendors, contractors and consultants, requisitions, purchase orders, receiving records, and invoices
Calculate, audit and prepare monthly State Use Tax for hospital, assist in month end closing reports
Assist Senior Accounting Officer in the preparation of the financial statements at year-end


Senior Accounting Technician - January 2006 to July 2006

Assist in Budget preparation, calculation and compilation for workshop and final version
Prepare and verify Commercial and Payroll bank account reconciliation to system data
Perform and supervise highly specialized/technical financial record keeping and accounting functions, including inventory maintenance and administration in PeopleSoft software.
Create/modify and update pertinent data bases and reports in MS Access to assist in Construction Contract reporting

Mon, 25 Feb 2019 00:00:00 PST SKILLS 

Typing: 55 wpm, data entry, 10-key touch proficient

Software: Lotus 123, WordPerfect, MS Word, MS Excel, MS Access, MS FrontPage, MS PowerPoint, PeopleSoft Financials, QuickBooks, Peachtree, Eden Financial, MAS90, MAS200, SAP, Timeforce II, FreePOS, Laserfiche

Systems: C-IV, TACS, CALSTARS, HTE-Naviline, Business Works, Fortracs, M & D General Ledger, LSAMS, Alltel, Other AS400 systems, Windows 7 Pro, Stanpac, Great Plains Dynamics, GIS TMLA, CORE, Simpler 3.0, Data Quick, Revenue Experts, IMSA, Oracle, Famous, JD Edwards, CieTrade, Bank of America CashPro, ECOSYS


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City Manager - February 2016 to February 2019

Serve as the City Manager for a municipal government with $5 million total budget funds
Oversee 12 employees in Administration, Finance, Human Resources, City Clerk, and Code
Public Information Officer and main point of contact for media relations.
Oversee the contract services for Police, Fire, Public Works, Building and Safety, Planning, and
Library Services
Work with other Cities and governmental agencies on regional issues that affect the City
Developed job descriptions, new performance evaluations process and human resources policies
Manage all areas of Human Resources
Serve as a board member for Public Entity Risk Management Authority, the City’s insurance pool for general liability and workers’ compensation
Developing a short term and long-term solution to the City’s current fire service needs
Work with developers to bring city needed citizen services
Work with elected officials, staff and citizens to deliver quality, desired services
Oversee all financial aspects of City operations including budget development and implementation

City Administrator - March 2013 to June 2015

Serve as the City Administrator for a municipal government with $14.2 million total budget funds with $7.3 million in the General Fund
Oversee 30 full-time and 20 seasonal employees in Administration, Finance, City Recorder, Public Works (including water, wastewater, storm water, parks, and pressurized irrigation), Community Development (includes planning and building and safety), and Library Services
Administer the City’s day-to-day operations as well as identify and resolve long range issues along with implementing City Council policies
Function as one of three administrators that oversee a three city inter-local government agreement that provides police and fire services
Manage all areas of Human Resources
Developed a balanced budget while not reducing the level of services as costs for outside services increased.
Board member for County-wide Special Services District that provides police and fire dispatch.
Developing a recreation program in partnership with two neighboring cities
Work with developers to bring city needed projects to its current and future citizens
Taking the lead on converting current public safety agreement into a special local district that
provides police and fire services to three cities and unincorporated areas of the county
Developing an information technology plan and budget

Deputy City Manager/Director of Human Resources - June 2007 to March 2013

Manage all aspects of Human Resources
Manage the City’s Risk Management program, including safety, workers’ compensation, and general liability
Manage Information Technology department
Manage multiple Department budgets
Member of City’s Economic Development team
Make presentations to the city council, city departments, and other groups
Actively manage the recruitment process and benefits administration, as well as perform job analysis and develop job descriptions
Provide mentoring and guidance to employees of all departments
Handle all labor and employee relation issues
Chief Labor Negotiator
Conduct background and grievance investigations
Review and approve annual performance evaluations
Resolve customer service issues
Manage Animal Control Department
Oversee Emergency Management and manage City’s Emergency Operations Center
Act as City Manager in his absence

Assistant City Manager - October 2006 to June 2007

Managed the Human Resources and Information Technology departments
Managed the City’s Risk Management program
Made presentations to the city council and city departments
Managed the recruitment process and assisted in overseeing benefits administration, as well as
perform job analysis and develop job descriptions
Handled labor and employee relation issues
Conduct background and grievance investigations
Reviewed and approved annual performance evaluations
Assisted in City’s economic development program and special districts
Developed separate budgets for Human Resources and Information Technology
Act as City Manager in his absence

Senior Administrative Analyst -  March 2002 to February 2006

Assisted the Deputy City Manager in overseeing the Human Resources and MIS departments
Regularly developed staff reports and performed compensation analysis
Made presentations to the city council and city departments
Actively managed the recruitment process and assisted in overseeing benefits administration, as well as performed job analysis and developed job descriptions
Wrote city’s personnel rules and regulations, the injury and illness prevention program, as well as developing other policies and procedures
Assisted in handling labor and employee relation issues
Conducted background and grievance investigations and managed worker’s compensation claims
Reviewed and approved annual performance evaluations
Developed Skelly letters
Monitored and assisted in the development of budgets for Human Resources, Public Works, Film
Office and the Performing Arts Center, as well as managed the MIS department budget 
Senior Management Analyst - March 2001 to March 2002

Assigned to the Finance and Human Resources departments
Performed all Human Resources functions
Developed city’s credit card purchasing program
Served as a project co-leader for selecting and implementing a new financial and human resources software system
Developed staff reports and new job descriptions as well as recruited new hires
Served as a member of the city’s negotiating team
Performed compensation analysis
Established retirement and health benefits through CalPERS for 2 new agencies created by the city 

Administrative Analyst - October 1999 to March 2001

Worked within the Fire Department
Responsible for budget development and management
Tracked department expenditures and budget through creation of databases
Developed staff reports
Explored alternative funding sources and produced grants

Fri, 22 Feb 2019 00:00:00 PST SKILLS

Administrative Operations
Contract Negotiation
Human Resources
Budget Development
Economic Development
Customer Service
Organizational Development
Project Management
Strategic Planning
Team Leadership

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<![CDATA[Administrative Manager ]]> MUNICIPAL RESUME

Administrative Services Manager II - July 2009 to Present

Manage Payroll Unit (8 positions); design and conduct audits of payroll functions; respond to outside audits of payroll functions; update payroll policies and procedures; coordinate security access for time collection system; train payroll staff and department timekeepers in payroll policies and procedures.

Administrative Services Manager I - September 2008 to June 2009

Conduct investigations of sexual harassment/discrimination complaints; prepare investigation reports.

Operations Assistant III - August 2005 to August 2008

Develop, monitor, and analyze annual multi-million dollar budget ($7 million); prepare Requests for Bids/Specifications for Fixed Assets; develop and monitor personnel/staffing requests; special projects. 

Operations Assistant III - September 2000 to August 2005

Office manager; supervise office staff (13 positions); develop and monitor personnel/staffing requests; develop contracts; review and approve procurement requests; review and analyze Inmate Welfare Fund financial reports; review and analyze Business Statistics Reports for multi-million dollar contracts; analyze and make recommendations regarding business trends and patterns in the programs and services funded by the Inmate Welfare Fund.






Wed, 13 Mar 2019 00:00:00 PDT SKILLS

Varied skills include customer relations, organizational skills, administrative support, and digital communications.


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<![CDATA[Administrative Assistant]]> MUNICIPAL RESUME

Senior Clerk/Typist - 2015 to 2017

Provided discrete and competent support for the Lifeguard Services Division of SDFD with direct accountability. Exhibited professionalism and collaboration while tracking time sensitive assignments and consistently meeting deadlines. Arranged travel and agendas for air/ground transportation and lodging; completed expense reports including Per Diems and related reimbursements. Prepared and routed internal documents for approval including expense reports, tuition reimbursements, and division wide notifications. Scheduled and facilitated divisional and subcommittee meetings at various facilities; prepared monthly, quarterly, biannual, and annual statistics surrounding beach attendance and rescues. Assisted and responded to public record requests. Maintained centralized record retention.

Front Counter Supervisor - Senior Clerk/Typist - 2011 to 2014

Supervised, instructed, and coordinated tasks of clerical and administrative support staff in daily operations. Led effective team building. Developed employee performance and evaluation furthering staff retention. Interacted and assisted the public community with regulatory responses, troubleshooting, and resolutions. Processed online web content. Assisted permit holders with business tax documents and fees.

Administrative Assistant – Clerical Assistant II -  2007-2011

Performed in an out-of-class assignment for Accounts Payable Clerk. Generated departmental purchase requisitions and tracked purchase orders for Golf Division. Created new purchase requisitions, entered new vendor creation, and collaborated with Buyers from Purchasing and Contracting. Saved $60K for department in equipment purchases.







Thu, 14 Mar 2019 00:00:00 PDT SKILLS

Outlook, Google apps, SAP, Internet, social media, and all MS Office Suite. Demonstrates attributes in:

Administrative Support Meets Deadlines

Manage Multiple Projects

Supervisory Experience

Process Implementation

Prepare Meeting Materials

Heavy Scheduling

Research and Data Compilation


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<![CDATA[Human Resource Analyst]]> MUNICIPAL RESUME

Human Resource Analyst -  March 2005 to Present

Organize recruitment's, including strategic planning, placement of advertising and promotional announcements, develop examination plans, write job announcements and provides advice to hiring managers; Develop employment selection tests, write test items, use test item banks, perform item analysis and research to determine reliability and validity of tests; Administer employment selection tests, conduct appraisal interviews; train evaluators and interview panels, review scoring, and explain tests and examination results and procedures to applicants; Participate in conducting wage, salary and benefit studies and surveys for compensation administration; Assist in employer-employee labor negotiations with various bargaining units; conduct a variety of surveys to gather and compile information for negotiations purposes; Provide assistance with employee relation issues; consult with managers and employees regarding the interpretation of personnel practices, polices, and procedures, including related laws and regulations; Conduct research, analyze data, and prepare written and statistical reports and recommendations for a variety of human resources issues and topics; Conduct new employee orientations; make oral presentations as required.

Human Resource Analyst - January 2000 to March 2005

Design, develop and administer selection tests (training and experience evaluations, multiple choice tests, structured interviews, writing exercises, and assessment centers/performance tests); Write examination announcements; design and implement recruitment plans; review and screen employment applications; Construct items and conducts analyses; Conduct job analyses and job evaluations; Conduct classification and reclassification studies; Design, conduct and analyze validation studies and compensation surveys; Write class specifications, allocates positions, and make salary recommendations; Provide consultative services to departments and employees; provide authoritative interpretation from a wide variety of human resource support materials such as: Civil Service Rules, County Charter, Compensation Ordinance, and Administrative Code.





Tue, 12 Mar 2019 00:00:00 PDT SKILLS

Multi-tasking managers , Recruitment and hiring, Communication skills:


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<![CDATA[Executive Assistant ]]> MUNICIPAL RESUME 

Supervising Administrative Assistant-Engineering Department - October 2004 to August 2014

Managed an administrative team supporting various technical, project, executive staff, board members, and consultant staff. Primary duties included ensuring appropriate staffing support, prioritizing workload to all areas of the engineering department, update or write policies and procedures, train staff, monitor budget, records management, and field office support.
Developed cross training for administrative staff and improved knowledge and work flow to eliminate “silo effect”
Improved board memo process for department to 95 percent on time deliverables
Developed new employee on boarding checklist and training, providing new employees with basic processes to hit the ground running
Collaborated with management group to analyze departmental process to improve efficiencies,  conduct workforce analysis, interpret data, and make recommendations for departmental wide workforce management and succession planning
Collaborated with other administrative leads for agency wide administrative compliance and
promote a team atmosphere Schedule special events, meetings, or training, including catered lunches
Expanded the administrative mentor program to include budget and technical groups


Administrative Assistant-  January 2000 to October 2004
Administrative support to Deputy General Manager and Assistant General Manager in daily agency functional duties, including calendaring, answering multiple phone lines, communicate with member
agencies, public and state officials, board of directors, media and the public.
Planned special events such as the General Manager’s Quarterly Briefings; participate in agency wide community support such as United Way Campaigns, Employee Association and chaired the Employee Recognition Committee
Developed agency wide training for administrative staff for improvement of processes and procedure and implemented agency wide administrative desk manuals as a learning tool for new or junior staff members

Fri, 08 Mar 2019 00:00:00 PST SKILLS 

SOFTWARE : Microsoft, Outlook, Word, Excel, Publisher, PowerPoint, PeopleSoft, InMagic Document Database, Records Retention Best Management Practices.

Process Development and Improvement 

Conflict Management 

Records Management

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<![CDATA[Maintenance Worker]]> Municipal Resume

Plant Technician 1 - June 2000 to July 2008

Metropolitan Wastewater Department - Duties included: Inspecting, maintaining, and repairing of sewer pumps and sludge lines. Washing down septic tanks and overhauling and repairing of compressors and chemical feeders. Performed preventative maintenance on various types of mechanical equipment and machinery.

Utility Worker 1 - January 1992 to June 2000

Park and Recreations Department- Duties included: Maintaining park grounds for the City. The trimming of trees, shrubs and the flower beds. Along with planting of flowers. Cleaned the park restrooms and play ground equipment. Maintaining and repairing of the irrigation systems.


Fri, 01 Mar 2019 00:00:00 PST Skills

Communication, Planning/Organizing, Flexibility, Team work, Problem Solving.


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<![CDATA[Municipal Finance Officer]]> MUNICIPAL RESUME

Senior Accountant  - 2014 to 2019

Working as Senior Accountant helping City and Special District organizations with bank reconciliations, balance sheet reviews, account analysis and reconciliation, and to help close the books under the supervision of the City Finance Director

City Treasurer - 2006 to 2007  

Municipal Head of Administration - Supervised 60 Employees.

General Accountant - 2004 to 2006 

Accounting Manager. Managed all operations of the Finance and Accounting Department. (2001-2004)

Accounting Manager - 1994 to 2001

Managed all operations of the Accounting Department.

An experienced Senior Accountant, working under a City Finance Director, performing year-end closing tasks from the PBC (provided by client) audit list, balance sheet review with sub-ledger reconciliations, account analysis/reconciliation, and preparation of the final trial balance for submittal to the City’s independent auditors at seven Cities and one Special District. I am seeking to help Cities with year-end closing and preparation of the Comprehensive Annual Financial Report.


Thu, 07 Feb 2019 00:00:00 PST TESTIMONIAL

Thank you ! I wanted to let you know that I have enjoyed working with you and I greatly appreciate your tenacity in working with us to get the bank recs timely.  We have some challenging processes and procedures that inhibit a simple bank rec and I am glad that you were able to dive in and figure out something that works!

You are a great asset to MuniTemps!

Debbie Martin, CPA




Computer Knowledge Proficient in MS Word, Excel, Pro-Series, QuickBooks, and New World Systems, Springbrook, Pentamation, Tyler Technologies, Incode, and American Fundware. Experienced with all Windows operating systems

Interpersonal Communication, Ability to follow directions and willing to assume responsibilities as directed. Team player, dependable and takes initiative Group leader; always assumes leadership roles in team assignments as needed. Conversant in both Spanish and English.

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Contract Planner - August 2013 to December 2013

Initiated updates to the City's Climate Action Plan, Housing Element and General Plan Map. Wrote the Plan Commission's CEQA training manual. Managed projects through the entitlement and approval process. Supported the City's First-Time Homebuyers Assistance Program. Disseminated information to the public, builders, developers and other agencies.

Director of Community Development - May 2007 to April 2009

Supervised the daily operations of the Community Development Department; consisting of three divisions, 15 employees, and a $1.3 million budget. Prepared, analyzed and implemented the budget for the Community Development Department. Developed and implemented polices and procedures to meet municipal goals. Lead multidisciplinary teams and projects. Managed projects through the entitlement and approval process in an efficient timely manner. Liaison to municipal boards and commissions.

Contract Village Planner - June 2006 to February 2007

Managed projects, ensuring projects had the required documentation, met the legal requirements and moved through the approval process in an efficient timely manner. Reviewed and made recommendations on site plans, engineering plans, architectural elevations, building petitions and legal documentation for projects within the Village.





Thu, 07 Mar 2019 00:00:00 PST SKILLS

Self-starting, detail oriented and organized development professional capable of managing multiple tasks and complex projects

simultaneously in a fast paced environment. Committed to servicing the internal and external customer, while ensuring that

multi-disciplinary teams have the resources and information needed to deliver projects on time and on budget.

12 years experience as a Community Development Director/Urban Planner, working in high volume,

Time-critical environments.

Noted for calm, confident demeanor and creative problem solving skills.

Committed to continuous improvement; expanding knowledge in the fields of community development,

Real estate development, economic development, housing, and technology.

Trained in NEPA and CEQA regulations.

Excellent listening and communication skills.



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City Clerk -  2010 to Present

Under direction of City Manager, manage and support all services and activities of the Office of the City Clerk including performing statutory and constitutional duties. Assure City Clerk objectives are performed in accordance with current law. Manage City Clerk staff complying with all HR responsibilities. Communicate with City Council members to coordinate meetings, provide information, and coordinate special appearances, ensuring the Council meets all related objectives. Support city elections in compliance with state and local laws, as well as provide support to candidates concerning campaign functions and financing requirements. Assisted candidates in meeting legal responsibilities during 2010 City Council recall election. Oversee filing of financial disclosure statements of local officials and designated employees per Conflict of Interest Code, Measure legislative analysis and reviews, and manage interdepartmental committees and task forces. Implemented and administer automated records management system; Certified by SIRE Technologies

Deputy City Clerk - 2008 to 2009

Prepared and assembled City Council agendas, minutes, transcripts and actions Facilitated City Council meeting preparation and set-up; attended meetings as appropriate. Administered production, routing and maintenance of official records and archival of ordinances, resolutions, contracts, deeds, minutes, insurance documents, and certify copies of same in the City Clerkís absence. Manage public works project bids, purchase of equipment, and filing financial disclosure statements.




Wed, 13 Mar 2019 00:00:00 PDT SKILLS

Computer skills

Office skills

Communication skills


Organization skills

Ability to work independently


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Personnel Services Assistant II -  February 2012 to June 2012

Manage all internal and external bids for (10) County Bureaus/Department, Supported (5) Personnel Analyst, Screens and evaluates applications of candidates for employment determining if minimum qualifications are met and refers them to appropriate agency or departmental personnel for selection. Analyze employment-related data and generates weekly status reports. Interprets Rules, communicate work procedures and regulations of Memorandum of Understanding for internal staff. Assisted staff with routine HR related questions as the first point of contact for employees. Develop procedures and process to maintain compliance as it pertains to current hiring trends and departmental needs. Supported Personnel Analyst with examination administration. Managed confidential files and other privileged information.

Human Resources Technician -  August 2009 to September 2011

Assist in collecting and compiling personnel data, prepare reports, organizing materials and providing logistical support for HR Manager and Senior Analyst. Prepare and schedule Managers calendar for meetings and trainings. Support HR Analyst with examination administration. Agenda preparation, record and transcribe summary minutes from Monthly meeting; prepare and send Civil Service Board agenda packet to Board members and subscribers; insure that meeting notice/Agendas are posted to City Clerk's Office; maintenance of Civil Service Board archive materials. Prepared and coordinated timely notifications of appeal hearings.

Human Resources Technician - April 2006 to August 2009


Schedule required training for Human Resource Technicians. Assist in collecting and compiling personnel data, prepare reports, organizing materials and providing logistical support for Employee Relations Manager and Employee Relations Analysts. Prepared and scheduled Manager and Analyst calendar and department for meetings. Assist taking minutes, and dictating minutes, for union meetings. Disseminate discussions and language. Assisted in preparation of negotiation cases. Operated and maintained automated personnel tracking and position control systems. Maintained tracking report of Employee Relations Analyst. Researched historical data and fact finding with regard to Union and City relations.






Mon, 11 Mar 2019 00:00:00 PDT SKILLS

Recruitment/Staffing, Staff Training/Development, Labor Relations, Web-Site Maintenance, Internal/External Job Posting,

Employee Records Maintenance, Compliance, Record Retention, Subject Matter Analysis, On-Boarding (Domestic/International),

Examination Proctor



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<![CDATA[Finance Director ]]> MUNICIPAL RESUME 

Finance Director/ Treasurer -  August 2016 to April 2018

Provided leadership and partnership to the community working closely with the City Manager, City Council and the City’s leadership team on policy issues and strategic direction. Provided financial leadership and addressed fiscal challenges such as pension unfunded liabilities and Capital Improvement Program funding needs. Ensured the city’s long-term fiscal health as the Finance Director through financial planning and served as the City Treasurer. Supervised a team of 18 employees in the areas of Administration, Budget, Accounting, Revenue and Purchasing. Led a multi-departmental Enterprise Resources Planning System implementation. Developed 2017-19 Financial Plan marking record public participation and including long-term fiscal analysis identifying strategies and policies to address pension liabilities.
Worked closely with community organizations and the citizens to address long-term fiscal challenges, educate and receive input.
Developed strategy and fiscal model to achieve long-term structurally balanced budget.
Advised the City on long-term capital funding options and developed recommendations for debt financing.
Re-organized department and established purchasing and budget divisions to enhance internal controls.
Led implementation of purchasing and budget interim software solutions.
Filled and trained 6 key Finance Department management positions and 2 professional level positions within one- year time-period.
Worked with Government Fiscal Officer’s Association to establish re-engineered new business process model to enhance efficiency and effectiveness of internal financial operations.
Prepared team, selected Enterprise Resource Planning System vendor, and executed $2 million contract for the implementation within approved budget.
Made recommendations for outcome-based budgeting structure (performance measurement)
Refinanced bond debt at lower interest rate resulting in significant annual savings;
Launched pilot business license enforcement program
Served as the Treasurer, Chaired Investment Oversight Committee and updated investment policies
Timely submitted Annual Comprehensive Financial Reports with unqualified opinions by the Auditors
Oversaw transition of banking services to a new bank and equipped all parking garages with credit card capabilities.

Budget Manager - October 2015 to August 2016

Responsible for development and control of approximately $140 million citywide operating and capital budget. Led the City’s team in development of the ten departments, full-service city, budget preparation. Coordinated the City’s long-term financial planning and financial analysis. Engaged and continued to improve and foster public participation in the budget process.

Director of Finance & Administration - 2014 to 2015

Responsible for operations of the Finance & Accounting Department. Oversaw daily operations, financial statements preparation, developed accounting and human resources policies & procedures. Developed cost accounting structure and profitability analysis. Supervised professional staff.

Enterprise Leader/ Fiscal & Policy Analyst - 2006 to 2009

Responsible for operations analysis, process improvement and development, implementation and oversight of the countywide operating and capital budgets. Responsible for development of countywide budget submission procedures and training of departmental finance staff. Led project to fund a County Jail $80 million capital project - performed revenue enhancement analyses, and operations efficiency and cost analyses. Led information technology projects. Authored reports and presented to the Board of Supervisors in public meetings. Led studies, special projects and budget development for the following departments assigned to me: Sheriff’s Department, Auditor Controller, Treasurer Tax Collector, Clerk Recorder- Assessor, Child Support Services, and County Counsel. The process involved ensuring collaboration between the elected officials and the County Executive Officer, operations analysis, legislative analysis, cost analysis, performance measurement, forecasting, variance analysis, compliance analysis and monitoring.

Fri, 22 Feb 2019 00:00:00 PST SKILLS 

Experienced leader in areas of public policy, administration and finance. Experienced in developing organizational vision and application of policy to enhance level of service and efficiencies. Adept managing multifaceted operations in dynamic environments. Possess strong leadership as well as technical expertise in public policy, economics and finance, and law. Comfortable with public presentations, interacting with elected officials, C-levels, technical experts and all levels in-between. 

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<![CDATA[Management Analyst]]> MUNICIPAL RESUME

Management Analyst - 2014 to 2015

Developed draft of 15/16 budget, and revised analysis for 14/15 CAFR

Finance Manager - 2013 to 2014

Developed 14/15 mid-year budget, issued RFP to obtain new financing for city utilities. Projects, developed 5 year plan for the Electric Utility, and performed confidential investigations. Drove the ERP upgrade initiative, developed IT strategic plan, and configured Eden tools.

Interim Finance Director - 2009 to 2011

Drove balanced budget initiative, increased state Dept. of corrections contribution towards the $50 Million Waste Water project, and developed labor model for Fire and Police budgeting process. Reconstructed chart of accounts in Incode (Tyler Technology) to match State Controller guidance.

Accounting Services Manager - 2000 to 2004

Managed staff of 12 in cashiering, customer service, and accounting production. Coordinated budgeting and CAFR preparation. Converted department financials from Special Revenue Fund to Enterprise fund and restated financial statements (converted from governmental to full accrual accounting). Performed arbitrage on $2 billion city bonds, and filed with IRS. Responsible for citywide CAFR debt section. 


Mon, 11 Mar 2019 00:00:00 PDT SKILLS

IT Environment: MS Suite (Visio, SharePoint, Great Plains Dynamics, MS Access),

PeopleSoft, SAP, Active Directory, Tyler-Eden, Tyler-Incode ERP, Oracle Explorer, Hyperion,

BAAN, JD Edwards, Crystal Reports.

Application Hands-on skills: Advanced Excel skill level (Pivot Tables), Super-User in

PeopleSoft, Super-User in Tyler Technology Incode and Eden including security setup,


Forecasting/Business Intelligence- Specialty in Long Term Financial Planning and SQL data

mining development.

Presentation: UML business requirements gathering and presentation, data flow diagrams,




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<![CDATA[Administrative Assistant ]]> MUNICIPAL RESUME 


Provide executive support to the City Manager’s Department/Deputy City Manager for special projects and assignments, presentations, studies, reports, proposals and manuals.
Manage and/or assist with department budget, Capital Improvement Projects and various developmental projects coordinating with all city departments.
Coordinate and manage the City’s Emergency Management Program, update the City’s Emergency
Operations Plan and All-Hazards Mitigation Plan, manage City Staff disaster response Emergency
Operations Center training and produce the City’s annual disaster exercise.
Design, re-organize, and equip the City’s Emergency Operations Center (EOC); manage City’s
Emergency Preparedness Committee; update the City’s federally mandated Emergency Operations Plan and All-Hazards Mitigation Plan; manage project grants and participate as a team member for emergency management and parks construction projects; manage the Citywide financial software acquisition, and manage multiple and diverse activities and projects.


Police Department
Develop, coordinate and exercise the City’s Emergency Operations Plan and Emergency Operations
Center in accordance with City, State and Federal mandates and manage various emergency services related projects, public events, grants and staff training.
Manage the City’s Disaster Council by planning, organizing and directing the functions assigned by and/or to the Council.
Manage the City’s three main volunteer organizations: 1) Animal Disaster Team (ADT), 2) Community
Emergency Response Team (CERT), and 3) Torrance Amateur Radio Association (TARA).
Liaison working with the public coordinating emergency services planning and education between theCity, Police Department, Fire Department, schools, hospitals, businesses, adjacent jurisdictions, utilities, volunteer organizations and other governmental agencies.
Facilitate completion of the City’s Emergency Operations Plan; coordinate staff emergency services training and annual disaster preparedness annual exercise; member of the City’s Emergency Preparedness Management Team and manage multiple and diverse City-wide activities and projects including 2009 Disaster Expo and 2010 POD for H1N1 response

Wed, 06 Mar 2019 00:00:00 PST SKILLS 

Proficient using all types of current office equipment and software programs that include: MS Word, Excel, Outlook, PowerPoint, Publisher, GIS, Laserfiche and the Internet

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<![CDATA[Financial Analyst ]]> MUNICIPAL RESUME 

Management Analyst - 2014 to October 2018

Provided project management, financial planning and analysis support for Department Directors and senior management staff. Projects incorporated a wide variety of disciplines and analytical research, including tax assessment analysis, commercial property reviews and fund reconciliations. Conducted compliance study of  accounts payable processing and associated vendor contracts in order to update the City’s purchasing and procurement policies. Managed the City’s $7.0 million annual Tax Assessment and Audit program, including the customer outreach and collection initiatives, generating over $2.6 million in new revenue within in a two year period. 


Wed, 06 Mar 2019 00:00:00 PST SKILLS

Advanced knowledge and user of QuickBooks, Tyler/Eden ERP, Microsoft Office Suite, and Team Foundation Server software.

Working knowledge of ASP, Java Script, XML, Bloomberg, Reuters (Rich), and Phase 3 OS and Agile Methodology.



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Water Production Operator - 1989 to 2006

Use SCADA to operate City's drinking water system with production capacity various to 45 MGD, which to operate deep wells, MWD connections, Iron and Manganese treatment plant, pumping stations, disinfection system, and portable storage systems by regulate flows, pressure, and water production through various water pressure zones; response, assist, and/or accommodate to solve all water qualities calls; and perform various types of maintenance to all system's equipment.

SCDPH Certified: Grade 3 Water Treatment Operator

SCDPH Certified: Grade 4 Distribution Operator

SWRCB Certified: Grade 3 Wastewater Treatment Operator

AWWA Certified: Grade 1 Distribution Operator

OCDPH Certified: Back Flow Teste




Tue, 12 Mar 2019 00:00:00 PDT SKILLS

Operate SCADA, PLC, DCS, and PC terminals; skill in MS Spread sheet, Word software.

Operate forklift, Bob-cat, Boom-lift, and vary construction equipment

Well organize, self start, hi ability in handling multi-project and multi-tasks.

Skill in diagnostics and problems solving

Train operators



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<![CDATA[Office Assistant ]]> Municipal Resume

Office Assistant - 1999 to 2006

Open daily mail for the company sorted mail distribution to its proper department fold checks to insert into envelope, and maintenance the mech if break down an repaired it, post weight envelope to be send out for mail shipping package out an receiving them ordered supply for company as needed and pick pamphlet to make into package an input to excel word office Microsoft the total of the day inventor. Sorting documents put them in their proper category, answer phone, file report ,mail out mail ,inputting files in computer, calling in for approval on order an sitting appointment an packing shipping an receiving for the county Authorized to work in the US for any employer

Office Clerk - Santa Ana, CA 2005-2006

Always accomplish assignment on a proper time limit an always help other were help is needed an work well in team player an i would benefit the company.







Thu, 28 Feb 2019 00:00:00 PST SKILLS

Microsoft Of ce

Extremely organized

Customer Relations

Administrative Skills

Creative Problem Solving


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Chief Plant Operator, Grade III -  March2014 to Current

Average plant flow: 140,000 GPD, Peak plant flow: 200,000 GPD. Currently I work at a district that has an extended aeration/oxidation pond /distribution water system. I oversee and manage both facilities. This is a small district and the operators handle ALL preventive and corrective maintenance and repair at all facilities. I do all oil and air filter changes, minor pump maintenance and repair, plumbing and any repairs necessary within my ability. I am familiar with positive displacement and centrifugal. I submit monthly and annual wastewater reports to the state water board.

Lead Operator, Grade II - March 2012 to February 2014

Average plant flow: 140-160 MGD, Peak plant flow: 400MGD. Lead operator in Nitrification/Secondary sections. This section is a Biological Nutrient Removal Activated Sludge process. Duties include walking through plant to make equipment checks. Look at log book and see what the operator did on the previous shift and note anything abnormal. Check BNR section through SCADA. Take nitrification blowers on and offline through SCADA and program logic controllers. Twice a week calibrate DO meters. Daily morning monitoring of sludge depths in secondary clarifiers, 30 min SVI, DO and TSS reads in MLSS channel.



Fri, 08 Mar 2019 00:00:00 PST SKILLS

An experienced driven individual with a combination of supervisor and operational skills. Grade III Wastewater #27655



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<![CDATA[Community Development Director]]> Municipal Resume

Development Services Director - January 2008 to June 2015

Managed 12 Building, Planning and Public Art staff. Prepared and administered Development Services Department $3million annual budget. Staff liaison to the City's Public Arts and Historic Preservation Commission. Reviewed Specific Plans, Environmental documents and special studies for various development projects. Accepted full administrative responsibility for all of the Development Services Department related activities and services, including planning, building, economic development, and development; coordinates activities with other City officials, departments, outside agencies, organizations, and the public. Directed advanced and current planning, building, and design review activities for the City; directed and participated in the maintenance and update of the City's General Plan; evaluated projects for consistency with the General Plan, zoning and subdivision ordinances, and other applicable rules, regulations, and policies; directed building inspection activities and ensures compliance with appropriate laws, ordinances, and regulations.

Director of Planning and Economic Development -  January 1993 to December 2007

Managed 12 full-time Planning and Economic Development staff. Prepared application and received designation for 1 of 42 State Enterprise Zone designations. Prepared and administered the Planning and Economic Development Department Budget. Prepared Planning Commission and City Council packages, reports, resolutions and presentations. Facilitating the update of the City's General Plan. Administered the City's annual $2.5 million Community Development Block Grant (CDBG) program. Assisted City Manager prepare City's operating budget(s) [FY 2007-08: $159 million].Served and participated in a variety of boards, commissions and committees including acted as City representative for Gateway Cities Council of Governments and Architectural Review Board meetings




Fri, 01 Mar 2019 00:00:00 PST Skills

Interim staff services for municipal agencies

Prepare Pre-Development Consultation and Design services.

Prepare General Plan Elements updates, Environmental Impact Reports, Statements, and Assessments

Prepare and conduct land use studies, field studies, analyses and recommendations for a variety of development projects

Prepare Specific Plan, Project Master Plan, conditional use permit, variance and other land use entitlement applications

Prepare and negotiate development agreements and other revenue sharing agreements



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<![CDATA[Office Assistant ]]> MUNICIPAL RESUME 

Office Assistant - September 2013 to January 2016

Order and process scrolls, certificates and plaques for Board Presentation, outside agencies and organizations under the Fourth Supervisorial District. Provide administrative support for all staff including directing constituent calls to appropriate deputy and other Supervisorial District or County Department. Also process bus requests, discretionary check requests and signed correspondence by the Supervisor.


File Clerk/Office Assistant - December 2010- January 2012

Processed documents and/or materials including sorting, collating, batching, labeling, reproducing, routing, and stocking supplies. Located, extracted, summarized records and updated information such as electronic mail notices, letters or memorandums.

Mon, 11 Mar 2019 00:00:00 PDT SKILLS 

Experienced in Microsoft Windows, Word, Excel, Outlook, DART, Power Point; 10-key input and data entry.

Hardworking, dedicated, detail oriented and possess excellent verbal and communication skills; Self-motivated, safety conscious and a quick learner.

Bilingual (English/Spanish).

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<![CDATA[Administrative Assistant ]]> MUNICIPAL RESUME 

Office Administrator / Assistant - February 1998 to September 2017

Provided administrative support to Commander and 6 team members.
Draft, Edit, proofread, and finalize several monthly reports using MS Office, Excel and Adobe
Created, updated, and maintained 1000’s of client records a month with accuracy regulated by law
Preformed biometric identification to all incarcerated in the County; Expert witness in court
Plan, schedule, and coordinate appointments and events, including travel
Managed team and executive schedules in Google Calendar, plus accustomed with Outlook
Proactive Systems Analyst coordinating with venders, IT, and other staff.
Suggest and implement ways to improve processes; improving my team’s performance
Handled incoming calls, greeted guests and other forms of communications, general office duties
Edited photos in Photoshop for use in other apps, plus I created training guides with MS Office tools

Administrative Assistant - 1995 to April 1996

Process new prospective hires applications and graded administered test
Created top to bottom scoring reports for the multiple analysts in the Dept. for recruitment
Process mass mail-outs for applicants; filing, phones, created reports, general office duties

Mon, 11 Mar 2019 00:00:00 PDT SKILLS 

MS Word, Excel, Adobe, Photoshop, Windows XP/Vista/7/10/ various RMS systems, 10-key, CLETS

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<![CDATA[Executive Assistant ]]> MUNICIPAL RESUME 

Executive Assistant to Mayor & City Council - 03/2016 - Present

Responsible for providing a wide array of complex, diverse and confidential secretarial, administrative and support services to the Mayor and City Council, often in highly sensitive and rapidly changing environment. Operates in an environment characterized by involvement in broad City-wide issues and interaction with top executives and elected officials on complex and sensitive matters. In addition, supports the Office of the City Clerk through various highly confidential responsibilities.
Attendance at all City Council Meetings with City Clerk.
Records, transcribes and uploads City Council Meeting Minutes to City website.
Prepares and submits Staff Reports on MinuteTraq.
Assists in all aspects of elections, recalls and special elections with all candidates
Responsible for all Boards, Commissions, Council Advisories applications, processing and preparation for Council Meeting ratifications and oaths.
Provides administrative support to the mayor and City Council; using word processing software, drafts and/or types materials, correspondence, reports, agreements, presentations, forms and other documents often of a highly sensitive and confidential nature; proofreads and checks typed and other materials for accuracy, completeness and compliance with City standards, policies and procedures; ensures materials, reports and documents are accurate and complete.
Maintains the Mayor’s and City Council members’ calendar; coordinates, arranges and confirms meetings; screens request for appointments; makes and confirms travel arrangements; submits conference registration; arranges hotel and flight reservations; prepares itineraries, travel forms and direct pays and calculates per diems.
Attends all City Council Meetings and takes meeting notes; prepares meeting minutes as assigned by the City Clerk.
Receives forms and applications as they relate to the City Clerk Department from reporting parties and applicants to Boards/Commissions/Committees; initiates security checks and prepares for Council ratification at Council Meetings.; serves as a liaison on behalf of the City for youth program.
Assists in the City Clerk Department as needed.

Executive Assistant / Notary Public – January 2013 to October 2015
Support the daily administrative needs, CEO and 25 office personnel as needed. Charged with appointment, meeting, calendar management and organization of speaking engagements. Serve as the sole Notary Public for entire hospital.
Deliver excellent customer service while serving as public liaison. Employ conflict resolution skills to address and resolve issues as they arise. Facilitate the availability of required paperwork at a moment’s notice for state reviews.
Certify and record documents as Hospital Notary Public; oversee, sign and ensure the dissemination of public and legal notices in accordance with state laws and regulations.
Research, develop and prepare agenda and materials for management meetings and presentations. Record, prepare and distribute meeting minutes.
Complete and process accounts payable and receivable. Verify timecards and process payroll.
Coordinate with various hospital departments to establish and implement Standard Operating Procedures (SOPs) and policies for committee review.
Supervise and administer hospital records management and archiving programs.
Train, assign and evaluate office personnel in the completion of daily operational tasks; monitor the progression and execution of plans, projects and activities ensuring accurate and timely completion.
Compose correspondence and reports independently while maintaining confidentiality of sensitive information. Maintain complete personnel and office files, records and indexing systems.
Employ independent judgment/action in the interpretation of policy and administrative regulations.
Address Human Resources issues including filing of confidential employee paperwork, posting of available positions for hire and organization of new volunteer orientations.


Administrative Specialist, Capital Programs – May 2012 to December 2013
Provided general administrative support to the office of the Associate Vice Chancellor; delivered direct support to Capital Programs office management and professional staff. Served as initial point of contact to address and resolve problematic issues as they arose. Maintained confidentiality of all files.
Utilized excellent organizational skills to effectively manage multiple ongoing simultaneous tasks ensuring accuracy and completion of projects within deadlines.
Coordinated complex schedules and managed calendars to meet logistical needs.
Set up and maintained virtual filing systems that increased productivity by 50% overall.
Developed, implemented and updated office Standard Operating Procedures (SOPs) and policies that increased overall productivity and efficiency by 75%.
Drafted correspondence, business agreements, reports, presentations and spreadsheets.
Delivered exceptional customer service utilizing highly developed communication skills.
Worked independently and within a team to accomplish work related operational tasks.
Attended bid openings, received bids and submitted bid requests to appropriate departments.

Office Manager- August 2009 to May 2012

Executed Career Center department daily operations. Organized and managed the master calendar of the department Director and personnel. Served as the department liaison with college personnel, students and the public. Maintained budgets of various funding accounts.
Attended board meetings; recorded, processed and distributed meeting minutes.
Maintained financial, employee and student database record systems.
Arranged for travel for attendance of conferences, meetings, career fairs and processed reimbursement of travel claims. Received and directed visitors and responded to phone inquiries.
Tracked all purchasing and employee time cards and input data into CFS Warehouse system.
Scheduled the daily workloads of 25 student volunteers. Prepared and posted job postings, and screened, interviewed and trained new hires.
Instituted a petty cash fund that created ease in receipt reconciliation and reimbursement.

School Site Secretary to Principal / Office Manager – June 2004 to July 2009

Directly supported the administrative and budgetary needs of the Principal and Vice Principal. Supervised 4 office personnel ensuring prompt and accurate follow through.
Created Excel spreadsheets for a 75% increase in ease of records retrieval versus previous manual recording method. Maintained the confidentiality of all personnel files.
Tracked and managed school expenses and funding accounts. Purchased all supplies.
Transcribed meeting minutes and composed the monthly school newsletter utilizing highly developed word processing skills. Developed PowerPoint presentations as requested.
Reconciled daily budget and processed all accounts payable and receivable.

Fri, 08 Mar 2019 00:00:00 PST SKILLS 

COMPUTER SKILLS: Microsoft Office (Word, Excel, PowerPoint, Outlook, Access), New World/Logos Financial System, ESuite Payroll System, Minute Traq, LaserFiche, QuickBooks, Quicken, Adobe Plus Publisher, Connexxus, ITravel, PeopleSoft, Calendar Creator Plus, CSF Warehouse, Visio, Adobe, Google Docs, 96 wpm

Administrative Support

Public Relations

Project Management

Personnel Management

Records Management

Budget Management

Payroll Processing


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Personnel Technician - September 2017 to February 2018

Coordinate recruitment's for Classified Personnel; working with the hiring manager, develop a timeline for the recruitment, review applications, schedule and proctor written exams, schedule interviews, prepare Eligibility Lists, reference checking, schedule TB and Live Scan, extend job offers, process new hire paperwork,  and conduct new employee orientation. Prepare and distribute monthly performance evaluation reminder memos On a monthly basis, process longevity and step increases for Classified Personnel.

Human Resource Administrative Secretary - March 2007 to March 2012

Provide administrative support to HR Manager and HR Administrators; prepare agendas, schedule meetings, maintain multiple calendars, screen phone calls, compose and/or proofread various correspondence. Recruit for temporary positions; determine the department’s needs, review resumes, schedule interviews, and coordinate the background process. Track all temporaries’ hours to ensure temporaries do not work over 960 hours in a fiscal year. Complete verbal and written employment verifications using IFAS to look-up information and run payroll reports. Audited over 1,300 I-9 forms and established a new filing system.

Human Resource Specialist - March 2012 to December 2012

Responsible for the Risk Management administration. Heavy involvement with the City’s third party administrator in managing workers’ compensation claims; sending status updates to the departmentsc ontacting employees regarding their leave of absence (LOA) benefits and managing the LOA process for theclaim, calculating back-pay and benefits for claims that were delayed and then accepted, and preparing documents for Council to approve industrial disability retirements. Coordinated the process for claims submitted.





Fri, 15 Mar 2019 00:00:00 PDT SKILLS

Communication, Decision Maker, Organized

Knowledge of rules, practices and procedures used in public human resources administration.

Knowledge of state government organization and missions.

Knowledge of the functions assigned to various occupations in state government.



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<![CDATA[Project Manager]]> Municipal Resume

Project Manager - January 2014 to Present

Working in the Facilities Maintenance Division directly under the division manager, my responsibilities include managing facilities repairs and modifications and capital improvement projects. Project tasks include: Contractor competitive bid process, Contractor compliance and qualifications. Managing projects funded by the Community Development Block Grant. Contractor and material scheduling. Contractor supervision. Guiding contractor through the invoicing process. Interface with city residents




Fri, 01 Mar 2019 00:00:00 PST SKILLS

I have extensive experience managing projects in general construction and environmental remediation and construction projects, large projects involving soil remediation, dig & haul, demolition and excavation projects. The majority of this knowledge and experience gained by founding and owning my own environmental field service company. I believe that my skills are well suited to manage the day to day operations of staff focused on facility maintenance. Are you seeking a highly organized, detail oriented individual with demonstrated contributions in project procurement, creative project design and fulfillment, in addition to business development through customer relationship management? I am a team player with proven experience in achieving corporate goals? Whether your company is looking to expand, or you are looking for assistance in managing your current work load. Look no further.


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<![CDATA[Administrative Assistant ]]> MUNICIPAL RESUME 

Senior Administrative Assistant - November 2018 to January 2019

Establish and maintain effective working relationships with the public and City employees and perform related duties as required.
Assist in maintaining a variety of files and records for information; ensure proper filing and/or scanning of documents in departmental, central and/or electronic files; maintain and update resource materials.
Aid governmental customers (at the public counter and over the telephone) with general City information related to City procedures, forms; business licenses, invoices, complaints and problems.
Screen calls and visitors, sort, and deliver mail Research and gather information to provide accurate answers and information to the public and handle technical inquiries independently using applied knowledge of department operations and City processes.


Environmental Monitoring & Management Secretary - June 2016 to October 2018

Assembles agenda items and attachments; ensures all information is complete, all supporting documents are attached and the file is ready for department head and General Manager Signature.
Maintains calendars for division managers, supervisors and staff; arranges, schedules and confirms meeting arrangements; types meeting agendas; attends committee and task force meetings and takes meeting notes; types and distributes minutes; maintains database of committee actions; generates periodic reports.
Answers, screens and refers telephone calls; calendars appointments; maintains a high level of customer service quality while assisting customers at a public counter and by telephone; receives and refers complaints from customers and the public to appropriate staff.
Organizes, maintains and updates subject, project, tickler and specialized files; creates and maintains construction contract files, including files of detailed shop drawings; maintains and updates file indexes; removes and archives inactive files; copies, compiles and distributes contracts, reports, documents and other materials; updates technical manuals; maintains division library.
Maintains departmental/divisional personnel files; prepares and types personnel documents; verifies accuracy and enters timesheet information in the District's payroll system; distributes timesheets; maintains attendance and time off records.
Receives data from multiple sources and compiles project status reports for technical review, using word processing, spreadsheet, graphics and other system/software applications.
Coordinates and maintains files of District easement records; arranges for the scanning of easement and other legal documents into the Legal Documents Management System; locates and prints scanned documents on request.
Assists in typing, compiling and assembling annual District or department budget documents; types financial statements, budget reports and rate studies; receives and processes damage complaints and accident reports, pursing accounts receivable collections processes through small claims court filings.
Schedules new employee applicant interviews; prepares and completes applicable paperwork; enters and maintains employee information into employee database.
Schedules, coordinates and confirms facilities tours and demonstrations; assembles information packets for the public; serves on District committees and task forces.
Provides backup support to other department/division administrative support staff; may provide guidance, work direction and training to other clerical employees on office practices and procedures.


Customer Service Associate II - July 2008 to June2016

Conducted detailed investigations of customer accounts including water services and history, consumption patterns, changes in meters and other equipment, District actions to investigate problems and resolve prior issues/complaints and prior customer interactions utilizing a detailed understanding of District field and account/billing practices; may generate additional field activity requests to further investigate conditions and status of services and equipment; recalculates correct billings for services from the point of error or reported problems.
Seeks to diffuse difficult customer interactions; refers customers who are irate or who have complex, specialized or unusually sensitive account or credit situations to a senior associate or the escalation team.
As a member of the account management team, provided account management services for large scale governmental, multi-residential, large residential and fire line customers; serves as the main point of contact for large scale customer water service starts and stops; investigates and responds to billing and service questions; consolidates charges for large numbers of service points into single bills; generates field activity requests to resolve any continuing billing questions; monitors accounts for discrepancies; conducts reviews of large services to provide information for utilization analyses; identifies the causes of any billing errors and determines the best course of action to make corrections; requests and reviews assessor records and other legal documents to verify ownership and authorized representatives for new, transfer or changed commercial, trust and estate and property management firm-managed accounts; calculates deposit requirements based on expected water consumption and risks to the District.
When assigned to the billing services team, reviewed results of completed field activity requests generated by the rapid response team for Hi-Low reads, incomplete and zero consumption reads and other problems, particularly on large services; calculates correct billings, corrects bill segment errors and makes account and billing adjustments, calculating estimated consumption when necessary; processes cancel and rebill actions on accounts and releases accounts for billing following problem resolution; notifies the escalations team of high dollar billing issues.


Customer Service Associate I - February 2007 to July 2008

Responded to high volume of customer transactions via fax, phone, or in person.
Reviewed and analyzed consumption history, bills, and worked with delinquent accounts to establish payment arrangements to avoid shutoff.
Experienced in navigating various work systems such as Oracle’s CC&B, Experian Connect Check Plus and PeopleSoft CIS.
When assigned to the account management team, provides information to customers on account requirements for commercial and residential large accounts; requests, researches and reviews documents and records to establish legal property ownership and authority to establish utility services; processes requests to start, transfer or stop services and make other account changes resulting from changes in property management agreements, tax IDs, and other corporate and legal transactions; researches account records and consumption history to calculate deposit requirements.

Mon, 25 Feb 2019 00:00:00 PST SKILLS 

Technologically savvy in a wide range of business applications including Microsoft standard Office Suite, CC&B, Robohelp, Experian Connect Check Plus, PeopleSoft CIS and a host of media applications.

Working knowledge of MS Excel, Word, and PowerPoint. Advanced skills and knowledge acquired across key customer interactions both internal and external.

Advanced customer service skills developed in a full range of responsibilities that extend from high volume customer interactions to high impact key account management.

Recognition for exceeding quality standards, innovative contributions and substantive team building.

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City Manager - February 2016 to February 2019

Serve as the City Manager for a municipal government with $5 million total budget funds
Oversee 12 employees in Administration, Finance, Human Resources, City Clerk, and Code
Public Information Officer and main point of contact for media relations.
Oversee the contract services for Police, Fire, Public Works, Building and Safety, Planning, and
Library Services
Work with other Cities and governmental agencies on regional issues that affect the City
Developed job descriptions, new performance evaluations process and human resources policies
Manage all areas of Human Resources
Serve as a board member for Public Entity Risk Management Authority, the City’s insurance pool for general liability and workers’ compensation
Developing a short term and long-term solution to the City’s current fire service needs
Work with developers to bring city needed citizen services
Work with elected officials, staff and citizens to deliver quality, desired services
Oversee all financial aspects of City operations including budget development and implementation


City Manager - March 2013 to June 2015

Serve as the City Administrator for a municipal government with $14.2 million total budget funds with $7.3 million in the General Fund
Oversee 30 full-time and 20 seasonal employees in Administration, Finance, City Recorder, Public Works (including water, wastewater, storm water, parks, and pressurized irrigation), Community Development (includes planning and building and safety), and Library Services
Administer the City’s day-to-day operations as well as identify and resolve long range issues along with implementing City Council policies
Function as one of three administrators that oversee a three city inter-local government agreement that provides police and fire services
Manage all areas of Human Resources
Developed a balanced budget while not reducing the level of services as costs for outside services increased.
Board member for County-wide Special Services District that provides police and fire dispatch.
Developing a recreation program in partnership with two neighboring cities
Work with developers to bring city needed projects to its current and future citizens
Taking the lead on converting current public safety agreement into a special local district that
provides police and fire services to three cities and unincorporated areas of the county
Developing an information technology plan and budget


Deputy City Manager/Director of Human Resources - June 2007 to March 2013

Manage all aspects of Human Resources
Manage the City’s Risk Management program, including safety, workers’ compensation, and general liability
Manage Information Technology department
Manage multiple Department budgets
Member of City’s Economic Development team
Make presentations to the city council, city departments, and other groups
Actively manage the recruitment process and benefits administration, as well as perform job analysis and develop job descriptions
Provide mentoring and guidance to employees of all departments
Handle all labor and employee relation issues
Chief Labor Negotiator
Conduct background and grievance investigations
Review and approve annual performance evaluations
Resolve customer service issues
Manage Animal Control Department
Oversee Emergency Management and manage City’s Emergency Operations Center
Act as City Manager in his absence


Assistant City Manager - October 2006 to June 2007

Managed the Human Resources and Information Technology departments
Managed the City’s Risk Management program
Made presentations to the city council and city departments
Managed the recruitment process and assisted in overseeing benefits administration, as well as
perform job analysis and develop job descriptions
Handled labor and employee relation issues
Conduct background and grievance investigations
Reviewed and approved annual performance evaluations
Assisted in City’s economic development program and special districts
Developed separate budgets for Human Resources and Information Technology
Act as City Manager in his absence


Senior Administrative Analyst - March 2002 to February 2006

Assisted the Deputy City Manager in overseeing the Human Resources and MIS departments
Regularly developed staff reports and performed compensation analysis
Made presentations to the city council and city departments
Actively managed the recruitment process and assisted in overseeing benefits administration, as well as performed job analysis and developed job descriptions
Wrote city’s personnel rules and regulations, the injury and illness prevention program, as well as developing other policies and procedures
Assisted in handling labor and employee relation issues
Conducted background and grievance investigations and managed worker’s compensation claims
Reviewed and approved annual performance evaluations
Developed Skelly letters
Monitored and assisted in the development of budgets for Human Resources, Public Works, Film
Office and the Performing Arts Center, as well as managed the MIS department budget

Senior Management Analyst - March 2001 to March 2002

Assigned to the Finance and Human Resources departments
Performed all Human Resources functions
Developed city’s credit card purchasing program
Served as a project co-leader for selecting and implementing a new financial and human resources software system
Developed staff reports and new job descriptions as well as recruited new hires
Served as a member of the city’s negotiating team
Performed compensation analysis
Established retirement and health benefits through CalPERS for 2 new agencies created by the city

Administrative Analyst - October 1999 to March 2001

Worked within the Fire Department
Responsible for budget development and management
Tracked department expenditures and budget through creation of databases
Developed staff reports
Explored alternative funding sources and produced grants

Fri, 22 Feb 2019 00:00:00 PST SKILLS 

Administrative Operations

Contract Negotiation

Human Resources

Budget Development

Economic Development

Customer Service

Organizational Development

Project Management

Strategic Planning

Team Leadership

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<![CDATA[Project Manager]]> Municipal Resume

Operations Manager December - 2012 to  August 2018

Responsible for Public Works Department maintenance divisions with an emphasis on parks, facilities, utilities, contract administration, urban forestry, includes streets, traffic signals, CIP’s grants, fleet and wastewater. In addition, administers and oversees contract services. Implements and creates policies and procedures. Sets department and division goals.

Public Services Supervisor - 2001 to 2006

Lead, manage, plan and direct the contract administration for parks, rite-away streets -slopes- open spaces – medians – quads – recreation centers – city facilities – trial system – urban forest - parkways,-sign-, irrigation 3 central systems- CIP’s - BMP’s -special event-, electrical -multiple budgets,- purchasing- write contract documents-, specification,-formal and informal bidding- design team implementation- Holiday lighting- Community service programs with Eagle Scouts , PRYDE, Schools, and Courts- traffic control- mapping & GIS- training of contract personal to understand City Standard- meet with residents daily- prepare data for Council meetings- Facility infrastructure of playgrounds, parks and city facilities- coordinate infrastructure work with 3 water districts, County  and Landscape contractors –renew chemical permit with the county – renew Tree City USA annually- 150 contract personal.

Public Works Adjunct Professor - 2008 to 2011

Develop, organize and plan semester long classes pertaining to Public Works , Public Administration Arboriculture including class assignments, exams and subject material covered throughout semester…Create detailed curriculum for student preparation…perform instruction including hands on interactive practice interviews for evening classes…Maintain order in the class room…Grade and evaluate students overall performance. Wrote SLO’s for the entire program.

Lead Grounds Supervisor - 1979 to 2001

Managed the maintenance of 50 school facilities - 5 High Schools, 10 Jr. High Schools - 30 Elementary Schools – Transportation Yard – District headquarters, Coordinated joint use agreements with 7 different cities in the County. Managed all facets of Landscape from design to ball field maintenance and seasonal work. Responsible for the training, budgeting and production of 50 in house union employees from succession planning, interviewing, progressive discipline (skelly process) to recommending termination.


Tue, 26 Feb 2019 00:00:00 PST SKILLS

Extensive Management Experience.

Knowledge of municipal public works, safe work practices expertise, budgeting, training skills, integrity, and time management


Doctorate Degree, DBA 2018

Masters Degree, Organizational Leadership with in emphasis in Municipal Administration

Bachelor Degree, Organizational Management with an emphasis in Public Administration,




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EXECUTIVE/HR MANAGER - February 2014- January 2018

Single person HR Department. Full cycle recruiting. Interviews. On-boarding/Hiring process, I-9, New hire packets, orientations, payroll and COBRA. Abiding by state and federal employment laws. Administrative work copying, ling etc.. Customer service duties
when needed. Employee performance evaluations. Making sure we stayed up to date with state laws and followed company protocols. ADP and Workday. Responsible for the day-to-day management of hr operations.


HR MANAGER — 2011 to 2015

Create, implement, and manage improved HR strategies, services, and programs to support the workforce during a downward trend and large-scale turnaround effort. Initiated successful workforce planning, job realignment, employee involvement, and team-building projects .Post and manage job postings, round 2 Interviews. Implemented and administered employee policies. Support the HR department in implementing programs to help improve the employee experience. LOA , FMLA, PDL and Unemployment claims. Prepare termination and severance letters. Implementation of the companies rst HRIS Technology. Conducted new hire orientation, safety training and bene ts orientation. Maintained employee Records as they relate to employee reviews, health-care, elections, salary and other compensation. Created new hire orientations as well as conducting them. New hire training. Continually making sure we followed company policies and were in compliance with the state law. Roughly 100 employees and temps.

Fri, 08 Mar 2019 00:00:00 PST SKILLS 

Professional manner under all circumstances.

Con dentiality

Microsoft of ce, Google  suite, MAC, Quickbooks, Paychex, Ultipro, KRONOS, Workday, EVerify, Scheduling

Employee relations, exceptional Customer service. Strong interpersonal skills.

Strong problem-solving skills, analytical skills, and detail-oriented.

Professional and always displaying strong interpersonal skills. Performance management, HRIS, Worker’s Compensation. 


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<![CDATA[Finance Director]]> MUNICIPAL RESUME

Finance Director - 2009 to 2013

Appointed by City Council to direct the City's Finance Department, Transit & Redevelopment Agency (RDA) Overall responsibility for accounting, payroll, benefits, accounts payable, utility billing, risk management, grants, & information technology, Developed & implemented City's budget (FY 13/4 $15.5 million) Developed budgets for RDA & affiliated agencies, Hired, trained, & evaluated staff of 6. Directed & coordinated compliance reporting, year-end closing & annual fiscal audits.

Accounting Manager - 2008 to 2009

Directed & coordinated the daily activities of accounts payable, payroll, utility billings & general ledger preparation. Designed budget & financial forecasts to support implementation of $15.5 million budget. Developed $1 million budget for Dixon-Solano Water Agency. Oversaw financial reporting & year-end audit preparation. Made recommendations for developing and maintaining accounting principles & procedures. Provided training to new & existing staff





Fri, 15 Mar 2019 00:00:00 PDT SKILLS

Skilled in budgeting, finance,

personnel, purchasing, policy formation, grant management, & websites. Extensive knowledge of practices & principals of

government finance, accounting standards & financial management. Versed in implementing organizational changes. Strong

autonomy & commitment to excellence.



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City Clerk/Treasurer - July 2003 to Present

Fiscal manager, Oversee all city financials amounting to approximately 4 million annually, Oversee all payroll responsibilities, Monitor numerous loan programs including federal grant programs (Certified CDBG Grant Administrator) Care taker of all city records, including all minutes, ordinances, resolution, property deeds, etc. Budget administrator, Certified Clerk in the State of Nebraska, Prepare income statement reports for Park Board, Fire Department, Library, Cemetery Board, Hatchery Board and City Council .Prepare all federal and state reporting requirements.

Assistant City Clerk/Treasurer - January 1993 to July 2003

Performed fiscal responsibilities. Performed bi-weekly payroll, Learned and maintained loan programs, Filed records, Assisted with budget process.


Thu, 07 Mar 2019 00:00:00 PST SKILLS

Highly motivated and detail oriented individual.

I am efficient, extremely organized and have

excellent communications skills. My professional

background comes with over 30 years of

experience in an office environment.



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